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Business skills

Planning, sales, accounting, legal, and project management (3.8K skills)

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customer-escalation

Official · ClaudeFreeSummary

Turn an unresolved customer issue into a structured brief for the right team. Gather context, document reproduction steps, assess customer and business impact, and clarify the action and deadline needed from engineering, product, security, or leadership.

  • Preparing a bug report for engineering
  • Consolidating reports of an issue affecting multiple customers
  • Escalating an issue that puts a customer renewal at risk
anthropics/knowledge-work-plugins31.5KUpdated Oct 22, 2026

draft-response

Official · ClaudeFreeSummary

Draft customer responses to product questions, outages, billing problems, and difficult requests. Adapt tone and length to the relationship and communication channel, with internal notes identifying facts to verify, sensitive points, and follow-up actions.

  • Answering a customer's product question
  • Responding to an outage or escalated complaint
  • Explaining a delay or declining a feature request
anthropics/knowledge-work-plugins31.5KUpdated Oct 22, 2026

Read a book, article, transcript, or case study against a specific strategic problem. The skill turns relevant passages into practical actions, countermeasures, and warning signs, with source evidence and recommendations for the short, medium, and long term.

  • Applying lessons from a book to a current business problem
  • Learning tactics and countermeasures from historical cases
  • Turning an article or transcript into an action plan
garrytan/gbrain31.1KUpdated Oct 22, 2026

prior-auth-packet-builder

Official · CodexFreeSummary

Compare local case files with insurer policies to prepare a concise prior authorization packet, covering approval requirements, referrals, missing information, and a checklist for staff reviewing the case and communicating with the patient.

  • Check prior authorization requirements for a case
  • Review referral status and imaging policies
  • List missing information for human review
openai/openai-agents-python30.2KUpdated Oct 22, 2026

Update the GitHub issue linked to completed Factory work after verifying the target repository. Remove specified triage labels and, for open issues, add a pending-close label and completion comment without closing the issue.

  • Updating an issue after Factory work is complete
  • Removing triage labels from completed work
  • Adding a pending-close label and completion comment
mastra-ai/mastra29KUpdated Oct 22, 2026

Helps build customer support agents that classify incoming messages, draft replies, and hand difficult cases to people. Defines clear rules for permitted actions, policy-based answers, privacy concerns, and verification before reporting an action as complete.

  • Designing an agent that classifies incoming support messages
  • Building a refund email agent with policy-based replies
  • Defining rules for handing sensitive cases to a person
mastra-ai/mastra29KUpdated Oct 22, 2026

resume-matcher

FreeSummary

Prepare resumes for specific job descriptions using Resume Matcher without an API key. Create a master resume, tailor supported experience, check application screening scores, write cover letters and outreach messages, and export PDFs.

  • Create a master resume from existing documents
  • Tailor a resume to a specific job
  • Draft cover letters and outreach messages
srbhr/Resume-Matcher28.8KUpdated Oct 22, 2026

Screen private investment deals from the perspective of an investor who supplies capital without running operations. Examine returns, fees, missing disclosures, and manager incentives, then receive a structured assessment and prioritized questions for further investigation.

  • Screening a private real estate investment offering
  • Checking how fees reduce investor returns
  • Preparing questions for the investment manager
alirezarezvani/claude-skills28.6KUpdated Oct 21, 2026

month-end-close

FreeSummary

Plan and review month-end or quarter-end accounting close work using exported data. Identify tasks that determine the deadline, reconcile ledger balances with supporting records, and flag significant changes whose explanations lack numbers or evidence.

  • Building a close calendar with task dependencies
  • Reconciling bank statements with the general ledger
  • Reviewing explanations for significant balance changes
alirezarezvani/claude-skills28.6KUpdated Oct 21, 2026

Decide which marketing and go-to-market tasks an AI agent can handle and which require human approval. Classify decisions into three levels using reversibility, exposure, and frequency, with explicit rules and consequences for assigning the wrong level.

  • Define when AI output needs human review
  • Audit autonomy rules across marketing workflows
  • Separate drafting from approval to send
alirezarezvani/claude-skills28.6KUpdated Oct 21, 2026

Review a team's Claude Code permissions, approved integrations, and layered instruction files. Included scripts check configuration issues and summarize adoption using counts, so team members can share usage data without sharing conversation transcripts.

  • Review permissions before a team rollout
  • Check integrations against an approved list
  • Find conflicting instruction files
alirezarezvani/claude-skills28.6KUpdated Oct 21, 2026

Review code for privacy risks, prepare data protection impact assessments, and track personal data requests and deadlines. The skill supports GDPR and German privacy compliance work, with final compliance decisions referred to a data protection officer or legal counsel.

  • Checking a service's code for privacy risks
  • Preparing a data protection impact assessment
  • Tracking deadlines for access and erasure requests
alirezarezvani/claude-skills28.6KUpdated Oct 21, 2026

hard-call

FreeSummary

Work through difficult business decisions such as layoffs, product closures, or changes in company direction. Compare immediate and long-term consequences, map who is affected, and prepare a clear explanation and communication plan.

  • Weighing layoffs and their impact on the team
  • Comparing options for closing a product line
  • Considering a co-founder's role change or departure
alirezarezvani/claude-skills28.6KUpdated Oct 21, 2026

Supports preparation for EU medical device regulation reviews by organizing device classification, technical documentation, clinical evidence, and post-market monitoring. Includes a tool to identify documentation and compliance gaps and prioritize the next steps.

  • Documenting a device classification rationale under MDR
  • Checking technical documentation before a review
  • Planning clinical evaluation and identifying evidence gaps
alirezarezvani/claude-skills28.6KUpdated Oct 21, 2026

executive-mentor

FreeSummary

Challenge business plans, prepare for difficult board questions, and work through decisions with painful tradeoffs. This skill identifies assumptions and failure risks, examines stakeholder impacts, and turns postmortems into changes with clear owners and verification dates.

  • Find weaknesses in a business plan
  • Prepare answers to difficult board questions
  • Compare options for a difficult management decision
alirezarezvani/claude-skills28.6KUpdated Oct 21, 2026

Prepare medical device regulatory work for the US FDA. Compare submission routes, organize required documents, review quality management requirements, assess patient data safeguards under HIPAA, and plan device cybersecurity documentation and controls.

  • Compare 510(k), PMA, and De Novo submission routes
  • Organize required 510(k) documents and submission milestones
  • Review quality documentation against QMSR and ISO 13485:2016
alirezarezvani/claude-skills28.6KUpdated Oct 21, 2026

research-finance

FreeSummary

Plan R&D budgets with direct and indirect costs, track spending and how long funds will last, and check whether milestones remain affordable. Prepare accounting review routes for development costs, with explicit assumptions and a named finance owner.

  • Build an R&D budget with an explicit indirect-cost split
  • Check whether remaining funds cover the next milestone
  • Prepare development costs for accounting review
alirezarezvani/claude-skills28.6KUpdated Oct 21, 2026

Prepare medical device regulatory strategies and submission documents for FDA, EU, and other markets. Compare application routes, organize technical and clinical evidence, draft responses to regulator questions, and track submission schedules.

  • Comparing FDA application routes for a new medical device
  • Organizing technical documentation for EU MDR
  • Drafting responses to FDA or Notified Body questions
alirezarezvani/claude-skills28.6KUpdated Oct 21, 2026

challenge

FreeSummary

Examine a plan by imagining it has failed twelve months later. Identify weak assumptions, linked dependencies, and commitments that are hard to reverse, then outline validation steps and criteria for continuing, changing direction, or stopping.

  • Reviewing a plan before committing major resources
  • Checking assumptions before a board or investor presentation
  • Examining plans that receive only positive feedback
alirezarezvani/claude-skills28.6KUpdated Oct 21, 2026

board-prep

FreeSummary

Prepare for board meetings, investor updates, and fundraising presentations by reviewing key numbers, rehearsing difficult questions, and shaping an honest business narrative. Includes preparation for individual directors and follow-up actions after the meeting.

  • Rehearsing difficult questions before a board meeting
  • Preparing key metrics for an investor update
  • Explaining missed targets and corrective actions
alirezarezvani/claude-skills28.6KUpdated Oct 21, 2026

Help quality leaders at medical technology companies prepare management reviews, define quality objectives, and track performance indicators. Organize audit findings, complaints, corrective actions, and regulatory status into reports and assigned improvement actions.

  • Preparing quality management reviews
  • Defining measurable quality objectives and indicators
  • Tracking audit findings and corrective actions
alirezarezvani/claude-skills28.6KUpdated Oct 21, 2026

ra-qm-skills

FreeSummary

Routes regulatory and quality management requests to one of 15 specialist skills. Helps HealthTech and MedTech teams select the right workflow for audits, medical device regulations, information security, privacy, or AI compliance.

  • Choosing a skill for ISO 13485 audit preparation
  • Routing questions about EU AI Act risk classification
  • Finding the right workflow for GDPR requests
alirezarezvani/claude-skills28.6KUpdated Oct 21, 2026

Organize EU AI Act compliance work with references to Articles and Annexes. Classify AI systems by risk, plan conformity assessments that check regulatory requirements, prepare technical documentation checklists, and map obligations and deadlines to organizational roles.

  • Reviewing risk classification for a new AI system
  • Planning conformity assessments for high-risk AI
  • Preparing technical documentation checklists
alirezarezvani/claude-skills28.6KUpdated Oct 21, 2026

Prepare internal audit materials for ISO/IEC 42001:2023, the AI management system standard. Identify gaps, link AI risks to controls, and build a 12-month audit plan with coverage priorities and auditor independence checks.

  • Prioritizing gaps before certification
  • Linking AI risks to Annex A controls
  • Planning a year of internal audits
alirezarezvani/claude-skills28.6KUpdated Oct 21, 2026