Prepare price changes and time-limited promotions for products, rooms, plans, or tickets. Use demand and sales pace within store limits, then present before-and-after prices and margin effects, showing how profitability changes, for review.
Help customers understand how to choose within a product or service category before selecting candidates. Use the store's buying guides and catalog to explain criteria, compare available options, and identify gaps in what the store carries.
Monitor stock, available capacity, and order problems, then summarize the decisions that need attention today. Use current figures to prepare restocks, pauses, or reactivations and investigate patterns behind delays, returns, and complaints.
Support customers after a purchase or booking by checking order records and store policies. Explain delivery status, return eligibility, refund terms, and next steps for damaged or missing items, with changes handed off to the app’s support flow.
Design behavioral tests for shopping and merchant agents using realistic catalog and order data. Define expected actions, automated checks, and model judging criteria to compare failures across changes, including responses to malicious instructions in listings.
Guide an agent in using saved preferences and past details to tailor recommendations. Cover what to remember, when to recall it, and how to handle requests to review, correct, or forget information while prioritizing today's request.
Create and improve listings for products, rooms, plans, or event tiers. Draft titles and descriptions, fill supported attributes, correct categories, and prepare grouped content fixes with a preview for approval.
Build coordinated shopping plans for trips, events, or projects. Break a goal into steps, allocate the budget, attach available catalog items, and revise individual steps while preserving the customer's other choices.
Guide the assembly of commerce agent requests so unchanged prompt content can be reused from cache. Covers fixed instructions, changing context, tool ordering, conversation cache markers, and checks for investigating cache misses, latency, and cost.
Turn shopping needs into a shortlist and recommendation using budget, recipient, dates, size, and other constraints. Compare finalists, explain relevant trade-offs, and clearly identify unavailable items and substitutes when searches return empty or sold-out results.
Design or review shopping and merchant agents using a reference architecture. Understand how conversation loops, tool rules, on-demand skills, backend connections, and helper models fit together, including where permissions and business constraints should be enforced.
Comprehensive PDF manipulation toolkit for extracting text and tables, creating new PDFs, merging/splitting documents, and handling forms. When Claude needs to fill in a PDF form or programmatically process, generate, or analyze PDF documents at scale.
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Creates event-driven email listeners that monitor for specific conditions (like urgent emails from boss, newsletters to archive, package tracking) and execute custom actions. Use when user wants to be notified about emails, automatically handle certain emails, or set up email automation workflows.
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Transforms research findings into executive-ready briefings. Automatically activated when user mentions 'executive', 'briefing', 'C-suite', 'board', 'leadership', or 'presentation'.
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Creates user-specific one-click action templates that execute email operations when clicked in the chat interface. Use when user wants reusable actions for their specific workflows (send payment reminder to ACME Corp, forward bugs to engineering, archive old newsletters from specific sources).
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Comprehensive spreadsheet creation, editing, and analysis with support for formulas, formatting, data analysis, and visualization. When Claude needs to work with spreadsheets (.xlsx, .xlsm, .csv, .tsv, etc) for: (1) Creating new spreadsheets with formulas and formatting, (2) Reading or analyzing data, (3) Modify existing spreadsheets while preserving formulas, (4) Data analysis and visualization in spreadsheets, or (5) Recalculating formulas
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Comprehensive document creation, editing, and analysis with support for tracked changes, comments, formatting preservation, and text extraction. When Claude needs to work with professional documents (.docx files) for: (1) Creating new documents, (2) Modifying or editing content, (3) Working with tracked changes, (4) Adding comments, or any other document tasks
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The SRE team's runbook for triaging production latency and error-rate incidents. Use this whenever investigating an incident, a latency spike, elevated error rates, or when asked "what caused X" about a production service.
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How the SRE team writes a postmortem PDF. Use this whenever asked for a postmortem, an incident report, a write-up to share, or a PDF of what happened.
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How to pull SEC EDGAR data with the edgartools Python package — company lookup, filings, XBRL financial statements, and filing sections like Item 1A risk factors. Use whenever a task involves SEC filings, 10-K/10-Q data, or company financials.
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Structure and data sources for the weekly inventory report. Load this when the task is "weekly report", "Monday report", or "summarize inventory status".
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Fixed-format templates for Slack alerts, supplier emails, and escalations. Load this whenever the task is "notify", "alert", "email", or "tell ops".
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Where diamonds spawn in Minecraft 1.20.
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Workshop coach for the Research Desk (SEC agents) workshop. Use when the user types /workshop, asks for a workshop act or module ("act 2", "next act", "where am I"), wants a TODO(workshop-N) implemented or explained, or asks for help following WORKSHOP.md.
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