Results for “empathy”

Deliver feedback using Kim Scott's Radical Candor framework - care personally while challenging directly. Use when a leader needs to give difficult feedback, says "I need to tell someone something hard", "how do I give feedback without hurting them", "I've been avoiding a conversation", "my direct report isn't performing", "someone on my team has a blind spot", "I keep sugarcoating things", or "how do I be honest without being a jerk". Also trigger when someone describes being too nice (ruinous empathy) or too harsh (obnoxious aggression), or when they describe avoiding a conversation they know they need to have.

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