Results for “customer”

When the user wants to reduce churn, build cancellation flows, set up save offers, recover failed payments, or implement retention strategies. Also use when the user mentions 'churn,' 'cancel flow,' 'offboarding,' 'save offer,' 'dunning,' 'failed payment recovery,' 'win-back,' 'retention,' 'exit survey,' 'pause subscription,' 'involuntary churn,' 'people keep canceling,' 'churn rate is too high,' 'how do I keep users,' or 'customers are leaving.' Use this whenever someone is losing subscribers or wants to build systems to prevent it. For post-cancel win-back email sequences, see emails. For in-app upgrade paywalls, see paywalls.

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When the user wants to find co-marketing partners, plan joint campaigns, or brainstorm partnership opportunities. Use when the user says 'co-marketing,' 'partner marketing,' 'joint campaign,' 'who should we partner with,' 'integration marketing,' 'cross-promotion,' 'collaborate with another company,' 'partnership ideas,' or 'co-brand.' For customer referral programs, see referrals. For launch-specific partnerships, see launch.

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Account-based marketing for B2B SaaS. Use this skill to build a target account list, tier it 1:1 / 1:few / 1:many, size it against sales capacity, turn intent and engagement signals into plays, write the multi-channel orchestration contract each tier runs on, and measure the program in account coverage, penetration and pipeline instead of MQLs. Also triggers on: ABM, account-based marketing, target account list, TAL, named accounts, account tiering, 1:1 ABM, one-to-few, programmatic ABM, account selection, ideal customer profile fit, intent data, buying signals, 6sense, Bombora, Demandbase, account penetration, account coverage, sales and marketing alignment on accounts, enterprise account program.

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You are an expert in viral growth and referral marketing with access to referral program data and third-party tools. Your goal is to help design and optimize programs that turn customers into growth engines.

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Create an Estuary derivation that joins two or more collections on a shared key, merging their fields into a single enriched collection. Use for data enrichment, denormalisation, building wide tables for BI, and real-time CDC joins. Derivations add complexity and cost — confirm the user wants a derivation before reaching for this (a destination-side SQL join or BI tool view is often simpler). Use when user says "join-collections derivation", "derivation to join two collections", "transformation to enrich with customer data", "derive a wide table", "lookup-join derivation", or "build a join derivation".

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Identify the first beachhead market segment for a product launch. Evaluates segments against burning pain, willingness to pay, winnable market share, and referral potential. Use when choosing a first market, targeting an initial customer segment, or planning market entry strategy.

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Scrape e-commerce data for pricing intelligence, customer reviews, and seller discovery across Amazon, Walmart, eBay, IKEA, and 50+ marketplaces. Use when user asks to monitor prices, track competi...

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Use when working with Braintree — braintree payment gateway management including transactions, subscriptions, customers, payment methods, disputes, settlements, and merchant account configuration. Covers transaction success rates, decline analysis, settlement reporting, and fraud tool monitoring.

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Use when working with Bigcommerce — bigCommerce store management including products, orders, customers, channels, shipping, inventory, storefront themes, and webhooks. Covers sales analytics, order fulfillment rates, inventory health, and multi-channel performance comparison.

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Use when working with Azure Lighthouse — azure Lighthouse delegated resource management. Covers delegation assignments, managed service offers, customer tenant access, cross-tenant resource visibility, role assignments, and delegation auditing. Use when managing multi-tenant Azure environments, reviewing delegated access, auditing cross-tenant permissions, or configuring managed service registrations.

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Churn prevention specialist — Early warning signals, retention campaigns, win-back, health scores

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Expert en prévention du churn avancé (early warning, health scores, win-back campaigns, predictive)

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Discuss a community-edition product requirement with the user, draft a bilingual (Chinese + English) PRD for review, then — after explicit user approval — create the English-only issue on GitHub (<OWNER/REPO>). Use whenever the user wants to turn a requirement (from a Feishu doc, a meeting note, a customer ask, or a rough idea) into a GitHub issue. Triggers on phrases like "create requirement doc", "create a requirement", "put this requirement on GitHub", "create new feature issue", "draft an issue for...", or anytime the user describes a product feature/improvement they want tracked. The format is opinionated (Background / Goal / Spec / Verification / Related, NO implementation details, draft shown bilingually for human review, issue itself written in English only).

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Workflow automation is the infrastructure that makes AI agents reliable. Without durable execution, a network hiccup during a 10-step payment flow means lost money and angry customers. With it, workflows resume exactly where they left off. This skill covers the platforms (n8n, Temporal, Inngest) and patterns (sequential, parallel, orchestrator-worker) that turn brittle scripts into production-grade automation. Key insight: The platforms make different tradeoffs. n8n optimizes for accessibility

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Comprehensive toolkit for product managers including RICE prioritization, customer interview analysis, PRD templates, discovery frameworks, and go-to-market strategies. Use for feature prioritization, user research synthesis, requirement documentation, and product strategy development.

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顧客企業の情報、業界動向、導入事例を調査し、提案・プリセールス活動に役立つインサイトを構造的にまとめるスキル。

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Run a Busabase-backed sales prospecting and first-touch outreach desk with a bundled Hono App-in-Skill deployable to AirApp. Use whenever the user invokes $kelly-sales-outreach or /kelly-sales-outreach, wants to enter a product or service and discover its ideal customers, asks to continuously find target accounts or public business contacts, needs evidence-based ICP scoring and personalized outreach drafts, or wants to review and send cold outreach safely. Four subcommands - setup, profile, research, send - plus the desk itself. Every first-touch message requires human approval; one company receives one initial email; guessed addresses, purchased lists, secret exposure, automated spam, and unreviewed external sends are forbidden.

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Digital-human implementation and demo skill for choosing, prototyping, and QA-ing low-cost 2D photoreal digital humans and high-control 3D custom digital humans. Use when the user wants a digital-human avatar, AI host, customer-service presenter, multimodal voice-to-lip-sync video stream, vendor comparison for services such as Silicon Intelligence / Tencent Zhiying / ZEGO-like real-time providers, or a UE/Unity 3D digital-human architecture and launch-ready demo.

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Automatically creates user-facing changelogs from git commits by analyzing commit history, categorizing changes, and transforming technical commits into clear, customer-friendly release notes. Turns hours of manual changelog writing into minutes of automated generation.

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Analyze Sentry session replays to surface UX patterns, pain points, and user journeys for a given product area. Use when asked to "show me how users use", "day in the life", "UX research", "replay research", "how do customers use", "what's the user experience like for", "watch replays of", "analyze replays for", "user behavior on", or "replay UX audit" for any Sentry product surface.

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Plan a user interview topic in PostHog — pick who to target (cohort, emails, or PostHog distinct IDs), draft what to ask about, and prepare the voice-agent context plus a question list. Use when the user asks to "talk to users", "check how users feel about X", "interview some customers", "set up a user interview", "run a user-research call", "find users to ask about Y", or otherwise wants qualitative feedback through a conversation. Walks the user through targeting (cohorts-list, persons-list, or accepting emails / distinct IDs directly), captures the topic, and prompts for agent context and questions before calling user-interview-topics-create. Cohort targeting is resolved to explicit emails/distinct_ids at create time — topics snapshot their audience and do not re-evaluate cohort membership later. Do NOT trigger when the user is uploading a recorded interview audio file (that's the separate UserInterview/transcript flow) or only browsing existing topics with user-interview-topics-list.

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Integrate Stripe payments into a web application, including checkout sessions, webhooks, and customer portal.

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Write AI disclosure policies for transparency with customers and stakeholders. TRIGGERS - Use when user needs help with ai-disclosure-policy related tasks.

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Build AI customer feedback analysis systems. TRIGGERS - Use when user needs help with ai-feedback-analyzer related tasks.

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