Results for “customer”

Use this skill when the user asks about cybersecurity for a trucking carrier — protecting ELD data, customer information, financial systems, EDI integrations, fleet telematics, ransomware risk, vendor / shipper data sharing, incident response, and FMCSA cyber-recommendations. Reference NIST + CISA cybersecurity frameworks.

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Operationalizing an expungement website — user intake flows, document generation pipelines, court filing integrations, payment processing, state-by-state workflow variations, customer support for sensitive populations, and the handoff between automated systems and human legal review. Activate on 'expungement operations', 'legal tech SaaS', 'court filing integration', 'document automation pipeline', 'expungement business', 'legal service workflow', 'multi-state legal operations'. NOT for expungement law itself (use national-expungement-expert), web design (use legal-tech-web-design), or legal document drafting (use recovery-app-legal-terms).

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Draft professional emails for various contexts including business, technical, and customer communication. Use when the user needs help writing emails or composing professional messages.

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Own whether a multi-document product-architecture binder is internally consistent, complete against its stated customer/contingency/architecture coverage, and honest about which older product ambitions it has absorbed, superseded, deferred, contradicted, orphaned, or rejected. Use when running a binder Architect of Record pass, before an implementation chain cites a binder chapter as ready, when a proof-gate owner is missing, or when reconciling the binder against the older ambition corpus (website, plans, examples, ADRs). NOT for auditing a single Claude Skill bundle's structure or frontmatter (use skill-hygiene), rendering a single-PM accept/reject verdict on one finished deliverable (use port-daddy-user-surrogate-pm-review), or sequencing/stewarding a roadmap's sidequests once a gap or operator decision has been surfaced (use legible-roadmap-with-sidequests).

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Migrate configuration from Bluejay voice AI testing platform to Coval. Use when customer says "migrate from bluejay", "bluejay migration", "import bluejay config", or needs to transfer agents, simulations, metrics, and schedules from Bluejay to Coval.

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End-to-end Coval accent testing workflow. Creates one persona per accent (each using a distinct accent voice and mirroring your Standard Customer behavior), launches one run per accent against the same voice agent + test set + metrics, polls for completion, builds a per-persona comparison table from the results, and creates the saved multi-run report (grouped by Persona) via the public API. Use when a user wants to follow the Testing Across Accents cookbook (https://docs.coval.dev/guides/testing-across-accents) without doing each step by hand.

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Connect a customer agent to Coval and complete a small first evaluation with inspected voice or chat results. Use when no usable evaluation exists yet; reuse existing recordings and resources when available.

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Improve Coval trace quality after basic ingestion works. Use when traces are sparse, missing useful STT/LLM/TTS/tool spans, missing attributes needed for Coval built-in metrics, or when a customer wants maximum debugging and observability value from agent traces.

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Automatically creates user-facing changelogs from git commits by analyzing history, categorizing changes, and transforming technical entries into customer-friendly release notes. Use when preparing release notes from commit logs.

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Orchestrate the billing team — pricing-economist, backend-engineer, frontend-engineer, qa-tester — plans, Stripe Checkout, webhooks, and customer portal.

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Section-by-section UX spec authoring for a screen, flow or App Shell. Reads the customer journey to provide context; also project-wide accessibility.

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Generates user-facing changelogs and release notes from git commit history. Parses conventional commits, categorizes changes into features, fixes, breaking changes, and more, then rewrites technical messages into customer-friendly language. Use when the user asks to generate a changelog, write release notes, summarize recent commits, prepare CHANGELOG.md, or document what changed between versions.

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Draft professional emails for various contexts including business, technical, and customer communication. Use when the user needs help writing emails or composing professional messages.

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Use when managing post-purchase experience, building customer loyalty, or increasing repeat purchases

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World-class autonomous sales and revenue skill system. Use ANY time the user asks to sell, pitch, prospect, close, negotiate, launch, monetize, build funnels, write outreach, craft proposals, develop pricing, design offers, write sales copy, create email sequences, plan campaigns, position products, handle objections, create playbooks, build pipeline, forecast revenue, develop GTM strategy, optimize conversions, write ad copy, create sales decks, score leads, nurture prospects, upsell, cross-sell, retain customers, write case studies, price products, structure enterprise deals, create battle cards, script discovery calls, build affiliate programs, plan product launches, create webinar funnels, design pricing pages, A/B test offers, analyze unit economics, calculate LTV/CAC, or ANY other sales, revenue, monetization, go-to-market, or commercial growth task. If it involves selling, revenue, deals, pipeline, or commercial strategy — USE THIS SKILL. Trigger aggressively.

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Research markets with sizing, segmentation, competitor mapping, pricing checks, and demand validation that turn fuzzy ideas into decision-ready evidence. Use when (1) you need TAM, SAM, SOM, whitespace, or category sizing; (2) you must compare competitors, pricing, positioning, or customer segments before acting; (3) the user asks whether a niche, launch, expansion, or go-to-market bet is actually worth pursuing.

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Decision validation and thinking frameworks for startup founders. Use when you need to pressure-test a decision, validate your next steps, think through strategic options, or sanity-check your approach. Triggers on phrases like "should I", "help me think through", "is this the right move", "validate my thinking", "what am I missing". Covers fundraising, customer development, runway management, prioritization, and crypto/web3 founder challenges.

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Structured, multi-dimensional company investment research framework for AI agents and human analysts. Provides a 10-part checklist (moat, tech, market, customers, growth, financials, geography, governance, valuation, recommendation) to turn scattered info into a consistent, high-quality investment memo. | 面向 AI Agent 与人工分析师的公司投研框架，用 10 大维度系统梳理商业模式、护城河、成长与估值，快速产出结构化投研报告。

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Launch new products from idea to first customers. Use when launching products, finding early adopters, building launch week playbooks, diagnosing why adoption stalls, or learning that press coverage does not equal growth. Includes the three-layer diagnosis, the 2-week experiment cycle, and the launch that got 50K impressions and 12 signups.

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Shopify Admin & Storefront GraphQL APIs via curl. Products, orders, customers, inventory, metafields.

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Create or update product-update / release-notes content for a given OpenMetadata/Collate patch version across getcollate, openmetadata-site, and docs-om. Sources getcollate's changelog from openmetadata-collate + OpenMetadata + ai-platform; openmetadata-site's from OpenMetadata only; docs-om reuses openmetadata-site's already-written content, reformatted into its Mintlify snippet structure. Filters to customer-facing changes only, runs each target's own doc-review checklist, verifies every link live, and requires explicit approval before any commit.

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Deep competitive intelligence for any market. Analyzes competitors' products, pricing, customer sentiment, GTM strategy, and growth signals using real web data. Produces battle cards, pricing landscape, and feature matrix. Use when the user wants to understand their competitive landscape, analyze competitors, compare products in a market, or research who they're competing against. Triggers for "who are my competitors", "competitive analysis", "competitor research", "battle cards", "pricing comparison", "competitor pricing", "market players", "competitive intelligence", "competitive landscape", "who else is in this space", "competitive moat", or any request to profile, compare, or map competitors in a category. Works standalone — no prior startup-design session needed.

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Hunt ASP.NET-specific surface — ViewState deserialization (signed-only vs encrypted), machineKey recovery, dual-parser MAC-bypass anti-pattern, request-validator bypass, trace.axd/elmah.axd disclosure, load-balanced ViewState cross-node failures, SafeControl enumeration via reflection, customErrors mode=Off stack-trace leaks, classic Webforms .aspx/.asmx/.svc surface. Built for ASP.NET Webforms + WCF + SharePoint farms.

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Penetration test and red team report writing methodology. Covers executive summary structuring (risk-led narrative for non-technical readers), technical finding format (title, severity, affected scope, narrative, reproduction steps, impact, remediation, references), CVSS v3.1 / v4.0 scoring with vector justification, OWASP risk rating, evidence hygiene (redacting credentials, hashing client data, time-stamping every action), screenshot and PoC artifact management, finding chain narratives, scope/limitations/assumptions documentation, retest evidence and remediation tracking, deliverable formats (PDF, DOCX, HTML, JSON for SIEM ingestion), client-customer-deliverable separation, and common report mistakes (over-CVSSing, undermining the triager, missing the 'so what'). Use at the end of an engagement when authoring a deliverable, when restructuring a draft for executive readability, or when establishing a reusable report template for a consulting practice.

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