Results for “contact-tree”

Use this skill when a company has no incident response plan, has one copied from a template that names teams it does not have, or an auditor, customer or insurer asks for it, and the team says "write our incident response plan", "IR plan", "security incident procedure", "who does what in an incident", "incident playbooks", "contact tree for incidents" or "our plan failed in the last incident". Drafts a plan sized to the company with roles and deputies, a severity scale, a contact tree with an out-of-band channel, one-page playbooks for the likely scenarios, evidence handling and a notification decision step, plus a one-page quick reference card.

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