Design AI conversation flows with UX. TRIGGERS - Use when user needs help with ai-conversation-designer related tasks.
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Design AI conversation flows with UX. TRIGGERS - Use when user needs help with ai-conversation-designer related tasks.
The English summary is being prepared. Showing the original description.
Use when writing or auditing the conversational copy layer of a Salesforce bot or Agentforce agent: utterance authoring strategy, fallback message copy, escalation-criteria phrasing, and persona-consistent dialog scripting across channels. NOT for designing the bot dialog structure, intent model, or handoff architecture — use architect/einstein-bot-architecture. NOT for encoding agent tone in Agentforce system instructions — use agentforce/agentforce-persona-design.
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Use when writing or auditing the conversational copy layer of a Salesforce bot or Agentforce agent: utterance authoring strategy, fallback message copy, escalation-criteria phrasing, and persona-consistent dialog scripting across channels. NOT for platform configuration (bot builder setup, topic metadata wiring, action mapping, or Agentforce deployment) — see architect/einstein-bot-architecture and agentforce/agentforce-persona-design for those concerns.
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Design AI conversation flows with UX. TRIGGERS - Use when user needs help with ai-conversation-designer related tasks.
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Design structured, engaging chatbot conversations with robust intent handling, slot filling, disambiguation, error recovery, and graceful fallback strategies. Use when the user requests chatbot conversation design or provides relevant inputs for this workflow.
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Use when defining or refining the tone, voice, and behavioral personality of an Agentforce agent: system instruction encoding, brand voice alignment, adaptive response formats, multi-persona strategies. NOT for writing the actual conversational copy — utterances, fallback messages, escalation phrasing — use admin/agent-conversation-design. NOT for topic scope design — use agentforce/agent-topic-design.
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Chatbot Designer IA — Expert en conception de chatbots (Rasa, Botpress, Dialogflow, conversation design, NLU).
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