Results for “surface:whatsapp”

Personal App-in-Skill customer-support desk (help desk) that triages incoming support tickets from email, WhatsApp, web chat, contact forms, and WeChat, drafts KB-grounded replies, and proposes actions, then holds every send behind a human approval queue with a pre-send quality gate (support-qa) that outputs SHIP/FIX/BLOCK, plus SLA and CSAT tracking. Use when the user invokes $kelly-support or /kelly-support, mentions 客服 / 工单 / 支持台, a support desk, help desk, customer service, support tickets, ticket triage, a knowledge base or canned macros, SLA / first-response time, CSAT, escalations, or refund requests, wants incoming tickets triaged into a needs_review → approved → done pipeline, agent-drafted replies grounded in a knowledge base and reviewed before sending, refunds and commitments gated behind human approval, or breaching-SLA tickets surfaced. This is the OPERATOR desk (agent + human), distinct from a visitor-facing chat bubble.

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Unified chat inbox (Busabase App-in-Skill) aggregating WhatsApp, Discord, Slack, and Telegram messages into one place with a reply queue. Use when the user invokes $kelly-messenger or /kelly-messenger, wants a unified inbox, chat aggregation, to read WhatsApp/Discord/Slack/Telegram messages in one place, review unanswered conversations, queue or approve replies, run connector sync, or manage the outgoing reply queue.

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Personal App-in-Skill inbound-inquiry reception desk (Busabase App-in-Skill) for cross-border/foreign-trade sellers, aggregating WhatsApp, Instagram, Messenger, and email inquiries into a pipeline with a product knowledge base, quote worksheet, approval queue, and follow-up reminders. Use when the user invokes $kelly-inquiry or /kelly-inquiry, mentions 询盘, inquiry desk, WhatsApp leads, quote management, 报价, foreign trade sales, follow-up reminders, or a lead pipeline, wants inquiries triaged into new/replied/quoted/negotiating/won/lost stages, agent-drafted replies and quotes reviewed before sending, or stale deals surfaced.

The English summary is being prepared. Showing the original description.