Guide Zoom Virtual Agent integration into websites and mobile apps, covering embedded chat, conversation startup and cleanup, and handoff to live support. It also directs developers to platform references and knowledge-base synchronization workflows.
Reference skill for Zoom Virtual Agent. Use after routing to a virtual-agent workflow when implementing web embeds, Android or iOS wrapper integrations, knowledge-base sync, lifecycle handling, or troubleshooting.
Review the instructions the agent will receive before you install.
Background reference for Zoom Virtual Agent across:
Official docs:
Platform skills:
zoomCampaignSdk:ready or waitForReady()) before calling APIs.exitHandler, commonHandler, support_handoff) when native orchestration is needed.engagement_started, engagement_ended) and UI state.endChat) and clean up listeners.No reviews yet. Tell others what you thought.
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Review a design or web page against WCAG 2.1 AA, an accessibility standard. Organize findings on contrast, keyboard access, forms, and screen reader behavior, with severity levels and practical recommendations for fixes.
Build a single brief on an existing customer using available sales records, emails, documents, call notes, and internal chat. Understand the current situation, key contacts, recent discussions, and gaps that may need attention.
Build or refresh a strategic customer account plan from sales records, emails, and meeting transcripts. Organize goals, stakeholders, growth opportunities, risks, and dated actions into a document, then sync approved highlights to the customer relationship management system.
Research prospective companies and contacts, check existing customer records, and assess fit against your ideal customer profile. Receive a sourced brief covering recent developments, likely priorities, outreach talking points, and a suggested next step.
Research sales accounts using Common Room data to summarize company details, buying signals, ownership, and key contacts. Answer specific questions directly or prepare a broader briefing with evidence-based next steps, clearly identifying missing information.
Score and group accounts by customer fit and engagement, such as recent contact and open sales opportunities. Identify where to focus sales effort, choose next actions, and spot promising accounts with neglected outreach or missing information.