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virtual-agent/android

Guide embedding Zoom Virtual Agent in an Android WebView, a browser view inside an app. Covers communication with Java or Kotlin, URL routing, support handoff events, and embedding that accounts for the WebView lifecycle.

OriginalShow the original description

Zoom Virtual Agent Android integration via WebView. Use for Java/Kotlin bridge callbacks, native URL handling, support_handoff relay, and lifecycle-safe embedding.

See how to install

Good for

  • Embedding Zoom Virtual Agent in an Android app
  • Receiving JavaScript callbacks in Java or Kotlin
  • Routing links from a WebView to native app handling
  • Relaying support handoff events to the Android app

Files included (5)

  • SKILL.md1.5 KB
  • concepts/webview-lifecycle.md389 B
  • examples/js-bridge-patterns.md1023 B
  • references/android-reference-map.md640 B
  • troubleshooting/common-issues.md650 B

SKILL.md (original)

Review the instructions the agent will receive before you install.

Zoom Virtual Agent - Android

Official docs:

Quick Links

  1. concepts/webview-lifecycle.md
  2. examples/js-bridge-patterns.md
  3. references/android-reference-map.md
  4. troubleshooting/common-issues.md

Integration Model

  • Host campaign URL in Android WebView.
  • Inject runtime context (window.zoomCampaignSdkConfig).
  • Register JavaScript bridge for exitHandler, commonHandler, support_handoff.
  • Apply URL policy via shouldOverrideUrlLoading and optional multi-window callbacks.

Hard Guardrails

  • Initialize handlers before expecting JS callbacks.
  • Treat legacy openURL command handling as compatibility path only.
  • Prefer DOM links or window.open handling plus explicit native routing.

Chaining

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