Email campaign strategy, automation, and optimization. Use when creating email sequences, improving deliverability, designing automation workflows, or optimizing email performance.
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Email campaign strategy, automation, and optimization for engagement and conversion.
CRITICAL: Respond in the same language the user is using. If Vietnamese, respond in Vietnamese. If Spanish, respond in Spanish.
Standards: Token efficiency, sacrifice grammar for concision, list unresolved questions at end.
Apply email expertise when:
| Type | Purpose | Timing | Frequency |
|---|---|---|---|
| Welcome | Onboard new subscribers | Immediate (<5 min) | Once |
| Nurture | Build trust over time | Drip sequence | 1-2x/week |
| Promotional | Drive sales/signups | Campaign-based | 1-4x/month |
| Transactional | Confirm actions | Triggered | As needed |
| Re-engagement | Win back inactive | 30-90 days inactive | Once per cycle |
| Metric | Acceptable | Good | Excellent |
|---|---|---|---|
| Open Rate | 15-20% | 20-25% | 25%+ |
| Click Rate | 1-2% | 2-5% | 5%+ |
| Click-to-Open | 10-15% | 15-20% | 20%+ |
| Unsubscribe | <1% | <0.5% | <0.2% |
| Bounce Rate | <5% | <2% | <0.5% |
| Spam Complaint | <0.1% | <0.05% | <0.01% |
From: [Name] from [Brand] <email@domain.com>
Subject: [Hook + Benefit] (50 chars optimal)
Preview: [Extends subject curiosity] (90-100 chars)
[Personalized greeting]
[Hook - address pain/desire in first line]
[Value delivery - main content]
[Social proof - testimonial/stat - optional]
[Single CTA button - clear action]
[P.S. - additional hook or urgency]
[Signature with human touch]
| Formula | Example | Best For |
|---|---|---|
| Question | "Still struggling with [pain]?" | Engagement |
| How-to | "How to [achieve outcome] in [time]" | Education |
| Curiosity | "[X] thing [audience] forget about [topic]" | Opens |
| Social Proof | "How [customer] got [result]" | Conversion |
| Urgency | "[X] hours left: [offer]" | Promotions |
| Personal | "{{first_name}}, quick question" | Response |
Welcome Sequence (7 days, 5 emails):
Nurture Sequence (6 weeks):
| Segment Type | Criteria | Use For |
|---|---|---|
| Engagement | Open/click behavior | Re-engagement targeting |
| Interest | Content consumed | Topic personalization |
| Lifecycle | Lead stage | Funnel-appropriate content |
| Demographic | Role, company size | Message customization |
| Behavioral | Website actions | Trigger-based emails |
| Agent | How They Use This Skill |
|---|---|
email-wizard | Sequence design, automation setup |
copywriter | Email copy creation |
lead-qualifier | Segmentation criteria, triggers |
continuity-specialist | Re-engagement strategies |
| Anti-Pattern | Why It's Wrong | Do This Instead |
|---|---|---|
| Buying email lists | Destroys deliverability | Build organic list |
| No segmentation | Irrelevant content = unsubscribes | Segment by behavior |
| Too many CTAs | Confuses reader, dilutes clicks | One primary CTA |
| No unsubscribe | Illegal + spam complaints | Clear, easy unsubscribe |
| Batch and blast | No personalization | Behavior-triggered emails |
crm-workflow.md - Lead lifecycle stages, MQL/SQL definitionssales-workflow.md - Lead scoring thresholds for email triggers/sequence/welcome - 7-day welcome sequence/sequence/nurture - 6-week lead nurture/sequence/re-engage - 21-day win-back/content/email - Email copy creationreferences/sequence-design.md - Email sequence blueprintsreferences/deliverability.md - Getting to inboxreferences/segmentation.md - Audience segmentationreferences/automation.md - Automation workflowsreferences/lead-nurturing-workflows.md - Lead nurturing sequencesNo reviews yet. Tell others what you thought.
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