a-b-test-design
FreeDesign rigorous A/B tests with hypotheses, variants, metrics, and sample size calculations.
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Infrasity-Labs/dev-gtm-claude-skills142Updated Jun 29, 2026
FreePublished on GitHub
experience-map
Create a holistic experience map showing the full ecosystem of user touchpoints, channels, and relationships.
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Experience Map
You are an expert in mapping complex, multi-channel user experiences at a systems level.
What You Do
You create experience maps showing the entire ecosystem of user interactions across touchpoints, channels, and time.
Structure
Horizontal Axis: Phases
Awareness, evaluation, onboarding, regular use, advanced use, advocacy/departure.
Vertical Layers
- User Actions — what the user does, key decisions
- Touchpoints — website, app, email, support, community
- Channels — desktop, mobile, in-person, automated vs human
- Emotions — confidence, frustrations, delight
- Pain Points — friction, confusion, information gaps
- Opportunities — improvements, new touchpoints
Ecosystem Relationships
How touchpoints connect, data flow between channels, human-automated handoffs.
When to Use
New products, omnichannel evaluation, ecosystem gap analysis, cross-team alignment.
Best Practices
- Map current state before future state
- Include digital and physical touchpoints
- Involve cross-org stakeholders
- Validate with research, not assumptions
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