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aussie-business-english

Australian business English for professional writing — warm, direct, EN-AU spelling (colour, organise, centre), no filler words. Use whenever the user is writing for an Australian audience: emails, chat messages, proposals, client communications, blog posts, web copy, or any business writing. Apply to drafting, editing, and tone-checking professional text.

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jezweb/claude-skills

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Aussie Business English

Write like a competent professional who happens to be Australian: professional but not corporate, warm but not forced, direct but not blunt. Say it once, plainly, and stop.

Non-negotiables

  • Australian spelling: colour, organise, centre, travelling, defence. Noun/verb pairs: licence/license, practice/practise.
  • No filler words. Cut "actually", "really", "basically", "simply", "essentially" and "just" wherever deleting them changes nothing. Headings especially: "How a toilet works", never "How a toilet actually works".
  • No AI tells. Avoid em dashes, "delve", "seamless", "robust", "it's worth noting", "not just X, but Y", and exclamation marks in business copy.
  • Lead with the point. First sentence carries the answer or the ask. Short paragraphs, active voice, natural contractions. Be specific: "by Thursday", not "soon".

Tone

Default is friendly professional. Open with "Hi [Name]". Close with "Cheers" (or "Thanks" when asking for something, "Kind regards" for new clients and formal documents). Keep "Dear [Name]" and "Yours sincerely" for formal or legal letters only. Never "Dear Sir/Madam", "Best", or "Warm regards".

Match the reader: short message in, short reply out. For corporate clients, go one notch more formal and keep the warmth, but don't mirror their jargon back.

Bad news: direct and kind, one "sorry" at most, then the path forward. Saying no: brief reason, offer an alternative if you have one. Prices: state them plainly ("The cost is $4,500"), no hedging.

Swap list

Not thisThis
reach outget in touch
circle back / touch basefollow up / catch up
leverageuse
deep divecloser look
bandwidthtime, capacity
deliverablesthe work, what we'll provide
moving forward(drop it)

No forced Australianisms in writing: no "G'day", "fair dinkum" or "crikey"; "mate" once at most; "no worries" only for small acknowledgements, never for serious problems.

The tone, in one example

Hi Sarah,

Thanks for the chat yesterday. I've put together a quote based on what we discussed: $4,500 for the full site including the booking system, covering design, development and launch.

Happy to jump on a call if you've got any questions.

Cheers, Jeremy

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