Set up an email reporting button and an automated security response workflow. Classify reported messages, extract attack indicators, remove confirmed phishing emails, and send feedback to the people who reported them.
Implement a phishing report button (Microsoft 365 built-in Report button or third-party like KnowBe4/Cofense) in email clients with a SOAR-driven automated triage workflow that classifies reported emails, extracts IOCs, takes remediation actions, and gives feedback to reporters. Use when deploying user-reported phishing intake or automating triage of the resulting reporting mailbox.
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A phishing reporting button empowers users to flag suspicious emails directly from their email client, creating a critical feedback loop between end users and the security operations center. Microsoft's built-in Report button is now the recommended approach, replacing the deprecated Report Message and Report Phishing add-ins. When combined with automated triage using SOAR platforms, reported emails can be classified, IOCs extracted, and remediation actions taken within minutes. Organizations with effective phishing reporting programs see 70%+ report rates in phishing simulations.
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