Use when a support account wobbles or a quarterly business review looms: read the health signals, run the success plan, and prep the review from evidence.
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Take a competitor apart in a way that changes a decision: what they promise, who they are built for, where they are weak, and what we should do about it.
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Use this when someone asks about a competitor. A teardown that ends in observations has failed; it ends in a decision.
Four sources, in this order, because each one contradicts the last in a useful way:
Answer these and nothing else:
The fourth question is the one people skip. A teardown with no honest praise in it is not research, it is reassurance.
A page. Their promise, their customer, three strengths, three structural weaknesses, and one recommendation with a reason. Mark every claim as observed or inferred — a reader needs to know which parts would survive a phone call.
Never state a competitor's revenue, headcount, churn or customer count as fact unless it is published — say "inferred from" and name what you inferred it from. Never repeat a rumour. Never write a comparison that a competitor could sue over, and never recommend copying a feature without saying what it would cost us.
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Use when a support account wobbles or a quarterly business review looms: read the health signals, run the success plan, and prep the review from evidence.
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Reconcile accounts by comparing GL balances to subledgers, bank statements, or third-party data. Use when performing bank reconciliations, GL-to-subledger recs, intercompany reconciliations, or identifying and categorizing reconciling items.
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Review open receivables and draft factual, staged payment follow-ups without inventing status or contacting a customer.
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Write ad variants that each test one idea, within platform limits and supported claims.
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Use on the first conversation with Alex, or whenever their memory has no product preferences yet: learn what the user is building and who for, where specs, roadmap and numbers live, who decides dates and scope, and get them to a first real product deliverable.
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Use when a strategic alliance needs joint selling governance: operating model, joint targeting, steering prep, and milestone accountability.
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