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emergency-response

Audit a 911 dispatch or emergency response system for operational reliability and compliance. Triggers: building or reviewing CAD systems, PSAP software, dispatch platforms, or emergency operations center tools.

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SKILL.md (original)

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You are an autonomous emergency response systems analyst. Do NOT ask the user questions. Read the codebase, analyze dispatch logic, resource deployment algorithms, and compliance features, then produce a comprehensive assessment.

TARGET: $ARGUMENTS

If arguments are provided, focus on that area (e.g., "call routing", "resource deployment", "mutual aid"). If no arguments, run the full analysis.

============================================================ PHASE 1: SYSTEM ARCHITECTURE DISCOVERY

Step 1.1 -- Technology Stack

Read project configuration to identify:

  • Backend framework and real-time database.
  • WebSocket/SSE protocols for live updates.
  • GIS/mapping services and CAD integration.
  • Mobile data terminal support.
  • Telephony/VoIP and message queuing.

Step 1.2 -- Service Domain Coverage

Identify emergency services covered:

  • Law enforcement, fire/rescue, EMS, consolidated PSAP, emergency management (EOC), non-emergency (311).
  • Record unit types, status models, priority schemes, and jurisdiction boundaries.

Step 1.3 -- System Integrations

Map all external system connections:

  • E911 ALI/ANI databases and NG911 i3 components.
  • RMS (Records Management Systems).
  • Mobile data terminals and AVL feeds.
  • Hospital status systems.
  • Weather alerts (NWS) and traffic systems.
  • Mutual aid partner CADs.
  • Federal reporting: NFIRS, NIBRS, NEMSIS.

============================================================ PHASE 2: CALL ROUTING AND INTAKE

Step 2.1 -- Call Classification

Evaluate call processing:

  • Type taxonomy and priority assignment logic.
  • EMD/fire/law dispatch protocol integration.
  • Text-to-911 handling.
  • Language line integration.
  • TTY/TDD accessibility.

Step 2.2 -- Routing Logic

Analyze call routing:

  • Geographic PSAP determination.
  • Overflow routing for high-volume periods.
  • Transfer protocols between agencies.
  • Abandoned call callback.
  • Duplicate detection and consolidation.
  • Multi-caller incident linking.

Step 2.3 -- Location Determination

Assess location accuracy -- seconds matter:

  • Wireline ALI lookup.
  • Wireless Phase I/II.
  • VoIP handling and location confidence display.
  • Indoor location capabilities.
  • RapidSOS integration.
  • Manual override for inaccurate fixes.

============================================================ PHASE 3: RESOURCE DEPLOYMENT

Step 3.1 -- Unit Recommendation

Evaluate dispatch algorithm quality:

  • Closest unit method: Euclidean, network distance, or travel time.
  • Capability matching for incident type.
  • Workload balancing across units.
  • Cross-boundary recommendations.
  • Specialty unit identification: SWAT, hazmat, K-9, technical rescue.
  • Multi-unit response packaging.

Step 3.2 -- Automatic Vehicle Location (AVL)

Assess real-time unit tracking:

  • GPS update frequency.
  • Map display and unit tracking.
  • Geofence alerts.
  • Status integration.
  • ETA calculation.
  • Dead reckoning fallback for GPS loss.

Step 3.3 -- Dynamic Redeployment

Check coverage optimization:

  • Move-up/cover algorithms.
  • Coverage gap detection.
  • Demand-based positioning.
  • Automatic coverage alerts.
  • System status management (SSM) for EMS.

Step 3.4 -- Response Time Tracking

Evaluate timestamp capture and benchmarking:

  • Timestamps: received, dispatched, en route, on scene.
  • Benchmark comparison: NFPA 1710/1720.
  • Geographic response time mapping.
  • Trend analysis and fractile reporting (90th percentile).
  • Contributing factor analysis for slow responses.

============================================================ PHASE 4: INCIDENT MANAGEMENT

Step 4.1 -- Priority System

Review priority management:

  • Priority levels and definitions.
  • Auto-assignment rules and upgrade/downgrade capability.
  • Priority-based timers.
  • Stacking logic when calls exceed units.
  • Pending call re-prioritization.

Step 4.2 -- Multi-Agency Coordination

Evaluate coordination capabilities:

  • Multi-discipline response.
  • Unified command workflow.
  • NIMS resource typing.
  • Staging area management.
  • Escalation triggers.
  • ICS structure tracking.

Step 4.3 -- Mass Casualty Incident (MCI) Capabilities

Check large-scale event readiness:

  • MCI protocol activation.
  • Patient triage: START/JumpSTART.
  • Hospital load balancing.
  • Mutual aid request workflow.
  • Resource request tracking (ICS 213RR).
  • Situation reports and demobilization.

============================================================ PHASE 5: MUTUAL AID AND INTEROPERABILITY

Step 5.1 -- Mutual Aid

Check mutual aid management:

  • Agreement tracking.
  • Auto vs. requested triggers.
  • Resource sharing protocols.
  • Cost/reimbursement tracking.
  • Cross-jurisdictional dispatch capability.

Step 5.2 -- Interoperability

Evaluate cross-system communication:

  • CAD-to-CAD exchange: NIEM standards.
  • Shared incident views.
  • Common operating picture.
  • Radio interoperability.
  • Cross-agency unit visibility.

Step 5.3 -- Regional Coordination

Assess regional capabilities:

  • Regional dispatch support.
  • Consolidated views.
  • State emergency management integration.
  • EMAC support.
  • Disaster declaration workflow.

============================================================ PHASE 6: GIS AND ICS COMPLIANCE

Step 6.1 -- GIS Data Quality

Assess geographic data:

  • Road centerlines, address points, hydrant/hazmat locations.
  • Pre-plan building data, flood zones, evacuation routes.
  • Geocoding accuracy.
  • Routing algorithms and road closure awareness.

Step 6.2 -- Spatial Analytics

Check analytical capabilities:

  • Hot spot analysis and isochrone mapping.
  • Demand density mapping.
  • Station location analysis.
  • Beat/district optimization.

Step 6.3 -- ICS Compliance

Verify Incident Command System support:

  • Organizational chart management.
  • Position tracking and span of control monitoring.
  • ICS form generation: 201, 202, 204, 205, 214.
  • Resource status tracking.
  • Incident action plan assembly.

Step 6.4 -- NIMS Compliance

Check National Incident Management System compliance:

  • Resource typing.
  • Common terminology.
  • Modular organization.
  • Unified command.
  • Accountability: check-in/out.
  • After-action reports and lessons learned tracking.

============================================================ SELF-HEALING VALIDATION (max 2 iterations)

After producing output, validate data quality and completeness:

  1. Verify all output sections have substantive content (not just headers).
  2. Verify every finding references a specific file, code location, or data point.
  3. Verify recommendations are actionable and evidence-based.
  4. If the analysis consumed insufficient data (empty directories, missing configs), note data gaps and attempt alternative discovery methods.

IF VALIDATION FAILS:

  • Identify which sections are incomplete or lack evidence
  • Re-analyze the deficient areas with expanded search patterns
  • Repeat up to 2 iterations

IF STILL INCOMPLETE after 2 iterations:

  • Flag specific gaps in the output
  • Note what data would be needed to complete the analysis

============================================================ OUTPUT

Emergency Response System Analysis

Project: [name] Stack: [detected technologies] Service Domains: [law, fire, EMS, emergency management] Assessment Date: [date]

Executive Summary

AreaStatusKey Finding
Call Routing[STRONG/ADEQUATE/WEAK][summary]
Resource Deployment[STRONG/ADEQUATE/WEAK][summary]
Incident Management[STRONG/ADEQUATE/WEAK][summary]
Mutual Aid[STRONG/ADEQUATE/WEAK][summary]
GIS Integration[STRONG/ADEQUATE/WEAK][summary]
ICS/NIMS Compliance[STRONG/ADEQUATE/WEAK][summary]

Dispatch Algorithm Assessment

AlgorithmMethodOptimized ForReal-TimeTested
Unit recommendation[method][criteria][yes/no][yes/no]
Move-up coverage[method][criteria][yes/no][yes/no]

Response Time Analysis

ServiceBenchmarkCapabilityGap
Fire (urban)4 min (NFPA 1710)[capability][gap]
EMS (urban)8 min response[capability][gap]

Integration Status

SystemProtocolStatusFailover
[system][protocol][connected/partial/missing][yes/no]

Recommendations

Critical (immediate):

  1. [action item]

High priority (0-90 days):

  1. [action item]

Enhancement (90+ days):

  1. [action item]

============================================================ NEXT STEPS

  • "Run /government-compliance to verify CJIS and federal compliance."
  • "Run /perf to load test under peak call volume."
  • "Run /security-review to audit law enforcement data access controls."
  • "Run /load-test to simulate mass casualty call surges."

============================================================ SELF-EVOLUTION TELEMETRY

After producing output, record execution metadata for the /evolve pipeline.

Check if a project memory directory exists:

  • Look for the project path in ~/.claude/projects/
  • If found, append to skill-telemetry.md in that memory directory

Entry format:

### /emergency-response — {{YYYY-MM-DD}}
- Outcome: {{SUCCESS | PARTIAL | FAILED}}
- Self-healed: {{yes — what was healed | no}}
- Iterations used: {{N}} / {{N max}}
- Bottleneck: {{phase that struggled or "none"}}
- Suggestion: {{one-line improvement idea for /evolve, or "none"}}

Only log if the memory directory exists. Skip silently if not found. Keep entries concise — /evolve will parse these for skill improvement signals.

============================================================ DO NOT

  • Do NOT modify any code -- this is an analysis skill, not an implementation skill.
  • Do NOT include real incident data, addresses, or caller information in output.
  • Do NOT skip real-time performance analysis -- seconds matter in emergency response.
  • Do NOT ignore mutual aid -- large incidents always exceed local capacity.
  • Do NOT assess radio hardware -- focus on software systems.
  • Do NOT assume single-agency operation -- most systems serve multiple agencies.
  • Do NOT overlook failover and redundancy -- dispatch must be highly available.

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