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vendor-management

Evaluate, compare, and manage vendor relationships. Trigger with "evaluate this vendor", "compare vendors", "vendor review", "should we renew", "RFP", or when the user is making procurement or vendor decisions.

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Vendor Management

Help evaluate, compare, and manage vendor relationships.

Evaluation Framework

Cost Analysis

  • Total cost of ownership (not just license fees)
  • Implementation and migration costs
  • Training and onboarding costs
  • Ongoing support and maintenance
  • Exit costs (data migration, contract termination)

Risk Assessment

  • Vendor financial stability
  • Security and compliance posture
  • Concentration risk (single vendor dependency)
  • Contract lock-in and exit terms
  • Business continuity and disaster recovery

Performance Metrics

  • SLA compliance
  • Support response times
  • Uptime and reliability
  • Feature delivery cadence
  • Customer satisfaction

Comparison Matrix

When comparing vendors, produce a side-by-side matrix covering: pricing, features, integrations, security, support, contract terms, and references.

Output

Provide a clear recommendation with supporting evidence. Always flag risks and negotiation leverage points.

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