비즈니스 스킬

Plan customer support workflows such as chatbot conversations, ticket routing, and knowledge base improvements. The skill offers practical steps and checklists for designing support experiences across channels and reviewing customer feedback.

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• Planning a chatbot flow for order status questions
• Organizing ticket routing and escalation steps
• Improving FAQs from recurring support questions

Analyze competitors and market position to clarify how an offering differs and where strategic opportunities may exist. Use structured frameworks such as Porter’s Five Forces to organize competitive factors and inform positioning decisions.

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• Compare direct competitors
• Identify differentiation opportunities
• Assess market positioning

Turn analysis into a clear story for reports, reviews, or presentations. This skill helps organize evidence, context, charts, and recommendations so stakeholders, executives, and non-technical audiences can understand the key finding and decide what to do next.

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• Presenting analytics to executives
• Writing data-driven reports
• Explaining findings to non-technical audiences

Turn business data into decision support through KPI frameworks, dashboards, statistical analysis, and predictive models. Use the skill to examine areas such as customer churn, sales funnels, revenue, or market size, then present findings as clear visual stories and actionable recommendations.

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• Analyzing customer churn and at-risk groups
• Building a dashboard for revenue or business KPIs
• Reviewing sales funnel performance

Design automated billing for subscriptions and recurring payments. This skill covers invoice generation, renewals and cancellations, prorated plan changes, failed-payment recovery, usage-based charges, and tax handling across regions.

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• Automating subscription invoices
• Handling failed recurring payments
• Calculating charges after plan changes

Find prospective customers or partners that match your product, market, and customer criteria. Get a prioritized company list with reasons for fit, relevant decision-maker roles, and tailored suggestions for starting a sales conversation.

한국어 요약은 준비 중입니다. 영어 요약을 표시하고 있습니다.

• Finding prospective customers for a new product
• Prioritizing companies for sales outreach
• Researching potential business partners

Generate domain name ideas based on a project's purpose and audience, then check availability across endings such as .com, .ai, and .dev. Receive alternative names and explanations to help compare suitable options.

한국어 요약은 준비 중입니다. 영어 요약을 표시하고 있습니다.

• Choosing a domain for a new product
• Finding alternatives to a taken domain
• Naming a personal portfolio website

Organize invoices and receipts by extracting dates, vendors, amounts, and descriptions from PDFs and images. Create consistent filenames, sort copies into folders, and produce a CSV summary for accounting, expense tracking, or tax preparation.

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• Sorting invoices and receipts for tax preparation
• Categorizing monthly business expenses
• Preparing a CSV summary for an accountant

Draft internal communications using guidelines for each message type. The skill covers team updates, company newsletters, FAQ answers, and other reports, guiding the agent on format, tone, and gathering the information needed for the draft.

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• Writing team updates on progress, plans, and problems
• Drafting a company newsletter
• Preparing answers to internal FAQs

Analyze meeting transcripts to understand speaking habits, interruptions, conflict avoidance, and listening patterns. Get concrete examples and practical suggestions, then compare meetings over time to review changes in communication and facilitation.

한국어 요약은 준비 중입니다. 영어 요약을 표시하고 있습니다.

• Identify moments of conflict avoidance
• Review speaking share, interruptions, and filler words
• Assess meeting facilitation and participation

Review a contract for terms that may put the user at a disadvantage. Get proposed replacement clauses, prioritized negotiation points with estimated acceptance likelihood, and a professional email template for requesting changes.

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• Preparing changes to an unfavorable contract
• Drafting replacement language for risky clauses
• Prioritizing terms to negotiate before signing

Reviews a contract clause by clause, scoring risks and describing possible financial exposure. It identifies hidden traps, ranks the issues to address first, and provides proposed replacement wording for risky clauses, along with plain-language explanations and an overall risk summary.

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• Prioritizing risks in a contract review
• Checking liability and financial exposure
• Preparing balanced wording for risky clauses

Draft Terms of Service for a website or SaaS product by reviewing its public site and business details. The output includes applicable sections, plain English summaries, and [VERIFY] markers for assumptions that need checking.

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• Drafting terms for a SaaS product
• Preparing terms for a website
• Reviewing which policy sections apply to a service

Compare two contract versions or separate agreements clause by clause. See what was added, removed, or changed, which party each change favors, and where terms may create risks that need attention.

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• Comparing a draft with a revised contract
• Checking what changed between two versions
• Reviewing differences between two agreements

Drafts a tailored Non-Disclosure Agreement for a stated situation, with plain-English explanations after each section. It accounts for the parties, agreement type, purpose, and information being shared, and asks for missing critical details such as governing law before drafting.

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• Drafting a mutual NDA for business discussions
• Preparing a one-way NDA for a freelancer
• Explaining NDA clauses in plain English

Explains each contract clause in everyday English and flags language that may hide obligations, broad terms, or meanings a reader may not expect. It also creates a quick-reference summary, practical callouts for important clauses, and a glossary of legal terms found in the contract.

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• Understanding a contract before signing
• Finding hidden obligations in contract clauses
• Getting a plain-language summary of legal terms

Review a contract for protections missing from a checklist suited to its type. The analysis explains the risks, assigns urgency levels, and provides clause language that can be added to the document.

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• Checking a SaaS agreement before signing
• Finding gaps in an NDA
• Reviewing an employment or consulting contract

Track the freshness of evidence behind project decisions by checking its validity dates and flagging stale or expired items. Review a report, then refresh evidence, deprecate an outdated decision, or record a time-limited waiver with its rationale.

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• Review evidence freshness during weekly maintenance
• Check whether decisions rely on expired evidence before release
• Record a temporary risk waiver with a deadline

Use an A3 one-page format to analyze a problem from its background and current facts through root causes, countermeasures, ownership, and follow-up. The result is a concise plan with measurable goals and ways to check whether the actions worked.

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• Analyze a recurring operational issue
• Plan follow-up after an incident
• Find root causes with 5 Whys

Use a Fishbone, or Ishikawa, analysis to explore why a problem occurred across six areas: people, process, technology, environment, methods, and materials. The skill helps identify root causes, prioritize them, and propose solutions.

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• Investigate recurring API latency
• Explore causes of flaky tests
• Find why a project missed its schedule

Turns a raw project idea in an empty workspace into a reviewed `goal-and-requirements.md`. The workflow infers a suitable document shape, confirms key decisions with the user, records settled sections incrementally, and can optionally research alternatives before final review.

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• Turning an initial idea into product requirements
• Creating a lightweight personal project brief
• Drafting a PRD for a product with named users

Build a dated launch plan that starts with a low-cost real-world sales test, then schedules preparation tasks with owners and deadlines. It also creates an hour-by-hour launch-day run sheet and a 30-day plan for tracking results and deciding what to change.

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• Planning a business launch around a target date
• Testing real customer demand before major spending
• Preparing launch-day roles and first-month metrics

Research direct and indirect competitors and buyer substitutes using public sources. Compare their offers, prices, positioning, and review themes, then produce a sourced comparison and positioning map that shows potential gaps the new business could address.

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• Checking whether a local market is crowded
• Comparing competitors' offers and prices
• Finding recurring complaints in public reviews

Simulate a panel of buyer personas who each respond to the same pitch. Review estimated buy rates by segment, objections in buyers' own words, what could change a no, and price reactions to inform business decisions.

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• Explore who might buy a product and who might pass
• Surface customer objections before spending on a launch
• Compare likely demand across customer segments