CRM integration patterns for Close CRM, HubSpot, and Salesforce. Use when: Close CRM, HubSpot, Salesforce, CRM API, lead sync, deal sync, activity logging, CRM webhook, pipeline automation, contact enrichment.
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CRM integration patterns for Close CRM, HubSpot, and Salesforce. Use when: Close CRM, HubSpot, Salesforce, CRM API, lead sync, deal sync, activity logging, CRM webhook, pipeline automation, contact enrichment.
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Sync CRM knowledge notes in a vault with the live CRM code repositories: pull the read-only repos, detect which changed, and refresh only the affected reverse-engineering notes and the keep/drop/decide note. Triggers: "/crm-sync", "refresh CRM knowledge", "what changed in the CRM code".
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Create a new app that extends a running Twenty instance. Guide project naming and instance selection, then use the scaffolder to install dependencies, authenticate, initialize Git, and complete the initial sync and installation.
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Assess how marketing channels contribute to conversions and revenue. Compare attribution models, which assign credit to customer interactions, reconcile conflicting reports, and design first-party tracking that connects browsing history to bookings or purchases.
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Review incoming sales inquiries, classify their fit and urgency, and draft replies in the owner's voice using available meeting times. Notify the team about urgent prospects, record activity, and hold every customer reply for approval.
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Research prospective companies and contacts, check existing customer records, and assess fit against your ideal customer profile. Receive a sourced brief covering recent developments, likely priorities, outreach talking points, and a suggested next step.
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Set up a sales workspace by checking connected tools and displaying deals, pending replies, meetings, and suggested actions. Analyze sent emails to match your writing style, with a starter dashboard and connection guidance when tools are missing.
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Assess incoming leads or rank a lead backlog by customer fit and buying intent. Receive evidence-based priorities, routing recommendations, and suggested first responses, with existing account ownership checked when CRM records are available.
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Develop Salesforce workflows, interface components, and integrations using Apex and Lightning Web Components. The skill guides database queries, bulk processing, platform resource limits, testing, and deployment through Salesforce DX.
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Build and maintain business data in iPollo Onto using connected tables and documents. The skill guides agents through creating structures, saving research in batches, updating existing records, and examining relationships with supporting evidence.
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Plan AI sales development systems that qualify prospects, organize outreach, classify replies, and hand opportunities to people. Use customer criteria, budget, CRM setup, and sales goals to shape platform choices and a four-week rollout plan.
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Choose metrics for AI product revenue, sales efficiency, retention, and computing costs. Plan dashboards and weekly reviews, assess customer data quality, and decide how to credit marketing and sales interactions for completed deals.
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Collect structured business data from Google Maps search results, including names, addresses, ratings, and price ranges. Set search terms, language, country, and result limits to build lists for sales prospecting or local market research.
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Use when auditing CRM data quality, finding duplicate records, identifying stale leads, cleaning pipeline data, or improving data hygiene. Triggers: 'clean my CRM', 'audit CRM data', 'find duplicates', 'CRM hygiene', 'data quality check', 'stale leads', 'pipeline cleanup'.
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Use when creating or configuring a CRM Analytics (Einstein Analytics) app — including app containers, lenses, datasets, data source connections, app sharing, and the row-level security that gates whether users see any data. NOT for choosing Reports vs CRM Analytics vs Tableau — use admin/einstein-analytics-basics. NOT for security predicate syntax, sharing inheritance or Analytics license assignment — use admin/analytics-permission-and-sharing.
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CRM Specialist IA — Expert en CRM (HubSpot, Salesforce, Supabase CRM, pipelines, automation).
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Busabase-backed App-in-Skill CRM operator for contacts, companies, deals, and agent-drafted follow-ups in a reviewable follow-up queue. Use when the user invokes $kelly-crm or /kelly-crm, mentions CRM, pipeline, contacts, companies, deals, follow-ups, relationship management, meeting-note capture, outreach drafts, next steps, or wants to review/approve agent-drafted follow-up messages before they are sent through other channels.
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Connect an agent to an existing Twenty workspace through MCP, a tool connection protocol, to inspect CRM records and field definitions. Present results as readable Markdown with formatted dates, values, and links to the original records.
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Retrieve customer and opportunity records from Twenty CRM and turn them into concise summaries or comparison tables. Format field labels, dates, and amounts for easy reading, and link records back to their original workspace when possible.
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Identify customers whose purchases have fallen behind their usual rhythm, prioritize them by past value and warning signs, and draft personalized follow-ups. Send approved messages and log activity, stopping the sequence when a reply arrives.
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Draft personalized sales emails or a series of follow-ups using prospect details and past conversations. Create reviewable email drafts, provide copy-ready text when tools are unavailable, and send or enroll contacts in outreach sequences when requested.
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Review sales opportunities by stage to see deal totals, aging, and risks. Identify stalled deals, overdue closing dates, and missing next steps, then compare available opportunities with sales targets and recommend where to focus.
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Review a sales opportunity using deal records, emails, and meeting notes. Get an evidence-based assessment of closing likelihood, missing information, risks, and prioritized next steps, with a comparison against the stage recorded in your sales system.
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Research companies and people before outreach or meetings. Combines business profiles, recent news, hiring signals, and key contacts into a sourced brief with talking points and suggested questions, adding relationship history when CRM data is connected.
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