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team-communications

Draft and edit internal updates, newsletters, FAQs, and incident reports using the appropriate reference format. Turn supplied notes or information retrieved through connected tools into concise communications tailored to the audience and reporting period.

한국어 요약은 준비 중입니다. 영어 요약을 표시하고 있습니다.

원문원문 설명 보기

Write internal company communications — 3P updates (Progress/Plans/Problems), company-wide newsletters, FAQ roundups, incident reports, leadership updates, status reports, project updates, and general internal comms. Use this skill any time the user asks to draft, edit, or format something meant for internal audiences. Trigger on keywords like "3P", "weekly update", "newsletter", "FAQ", "internal comms", "status report", "company update", "team update", "incident report", or any request to summarize work for leadership, teammates, or the broader company. Even casual requests like "write my update" or "summarize what my team did this week" should trigger this skill.

설치 방법 보기

이럴 때 유용합니다

  • Drafting weekly progress, plans, and problems updates
  • Creating company-wide newsletters
  • Organizing frequently asked questions and answers
  • Preparing incident reports and leadership updates

포함된 파일(5)

  • SKILL.md4.3 KB
  • references/3p-updates.md3.2 KB
  • references/company-newsletter.md3.2 KB
  • references/faq-answers.md2.3 KB
  • references/general-comms.md602 B

SKILL.md(원문)

설치하기 전에 에이전트에게 전달되는 지시 내용을 확인할 수 있습니다.

Internal Comms

Originally contributed by maximcoding — enhanced and integrated by the claude-skills team.

Write polished internal communications by loading the right reference file, gathering context, and outputting in the company's exact format.

Routing

Identify the communication type from the user's request, then read the matching reference file before writing anything:

TypeTrigger phrasesReference file
3P Update"3P", "progress plans problems", "weekly team update", "what did we ship"references/3p-updates.md
Newsletter"newsletter", "company update", "weekly/monthly roundup", "all-hands summary"references/company-newsletter.md
FAQ"FAQ", "common questions", "what people are asking", "confusion around"references/faq-answers.md
Generalanything internal that doesn't match abovereferences/general-comms.md

If the type is ambiguous, ask one clarifying question — don't guess.

Workflow

  1. Read the reference file for the matched type. Follow its formatting exactly.
  2. Gather inputs. Use available MCP tools (Slack, Gmail, Google Drive, Calendar) to pull real data. If no tools are connected, ask the user to provide bullet points or raw context.
  3. Clarify scope. Confirm: team name (for 3Ps), time period, audience, and any specific items the user wants included or excluded.
  4. Draft. Follow the format, tone, and length constraints from the reference file precisely. Do not invent a new format.
  5. Present the draft and ask if anything needs to be added, removed, or reworded.

Tone & Style (applies to all types)

  • Use "we" — you are part of the company.
  • Active voice, present tense for progress, future tense for plans.
  • Concise. Every sentence should carry information. Cut filler.
  • Include metrics and links wherever possible.
  • Professional but approachable — not corporate-speak.
  • Put the most important information first.

When tools are unavailable

If the user hasn't connected Slack, Gmail, Drive, or Calendar, don't stall. Ask them to paste or describe what they want covered. You're formatting and sharpening — that's still valuable. Mention which tools would improve future drafts so they can connect them later.


Anti-Patterns

Anti-PatternWhy It FailsBetter Approach
Writing updates without reading the reference template firstOutput won't match company format — user has to reformatAlways load the matching reference file before drafting
Inventing metrics or accomplishmentsInternal comms must be factual — fabrication destroys trustOnly include data the user provided or MCP tools retrieved
Using passive voice for accomplishments"The feature was shipped" hides who did the work"Team X shipped the feature" — active voice credits the team
Writing walls of text for status updatesLeadership scans, doesn't read — key info gets buriedLead with the headline, follow with 3-5 bullet points
Sending without confirming audienceA team update reads differently from a company-wide newsletterAlways confirm: who will read this?

Related Skills

SkillRelationship
project-management/senior-pmBroader PM scope — status reports feed into PM reporting
project-management/meeting-analyzerMeeting insights can feed into 3P updates and status reports
project-management/confluence-expertPublish comms as Confluence pages for permanent record
marketing-skill/content-productionExternal comms — use for public-facing content, not internal

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