본문으로 건너뛰기
cccskills
무료GitHub에 공개

build-zoom-phone-integration

Helps implement Zoom Phone connections with CRM systems and web apps. Covers embedded calling, call history, call and SMS launch links, and automated call handling, with guidance on authentication, event processing, and security checks.

한국어 요약은 준비 중입니다. 영어 요약을 표시하고 있습니다.

원문원문 설명 보기

Reference skill for Zoom Phone. Use after routing to a phone workflow when implementing OAuth, Phone APIs, webhooks, Smart Embed events, URI schemes, CRM or CTI dialers, or call handling automation.

설치 방법 보기

이럴 때 유용합니다

  • Embedding a phone panel in a CRM
  • Launching calls or SMS from a contact list
  • Building a live call activity board
  • Automating call queue settings

포함된 파일(14)

  • SKILL.md4.2 KB
  • concepts/architecture-and-lifecycle.md1.4 KB
  • examples/phone-api-service-pattern.md1.3 KB
  • examples/smart-embed-postmessage-bridge.md1.2 KB
  • references/call-handling-patterns.md961 B
  • references/crm-sample-validation.md1.4 KB
  • references/deprecations-and-migrations.md1.2 KB
  • references/environment-variables.md1.3 KB
  • references/forum-top-questions.md3.7 KB
  • references/smart-embed-event-contract.md1.0 KB
  • references/source-map.md888 B
  • RUNBOOK.md1.6 KB
  • scenarios/high-level-scenarios.md1.2 KB
  • troubleshooting/common-issues.md1.2 KB

SKILL.md(원문)

설치하기 전에 에이전트에게 전달되는 지시 내용을 확인할 수 있습니다.

/build-zoom-phone-integration

Background reference for Zoom Phone integrations across API, webhook, Smart Embed, and URI-launch workflows.

Implementation guidance for Zoom Phone integrations across API, webhook/event, Smart Embed, and URI-launch workflows.

Official docs:

Routing Guardrail

Quick Links

Start here:

  1. concepts/architecture-and-lifecycle.md
  2. scenarios/high-level-scenarios.md
  3. references/deprecations-and-migrations.md
  4. references/forum-top-questions.md
  5. references/smart-embed-event-contract.md
  6. references/call-handling-patterns.md
  7. references/environment-variables.md
  8. references/crm-sample-validation.md
  9. troubleshooting/common-issues.md
  10. RUNBOOK.md
  11. examples/smart-embed-postmessage-bridge.md
  12. examples/phone-api-service-pattern.md
  13. references/source-map.md

Common Lifecycle Pattern

  1. Provision account prerequisites (Zoom Phone license, admin setup, SMS readiness).
  2. Create OAuth app and scopes in Marketplace.
  3. Choose integration surface:
  • Smart Embed (iframe + postMessage)
  • REST + webhooks
  • URI launch (callto, tel, zoomphonecall, zoomphonesms)
  1. Capture real-time events (Smart Embed events and/or webhooks).
  2. Persist call identifiers and correlate records (call_id, call_history_uuid, call_element_id).
  3. Apply migration-safe data mapping (v1 -> v2 -> v3) and handle renamed fields.
  4. Harden security (origin validation, webhook signature validation, least-privilege scopes).

High-Level Scenarios

  • CRM softphone pane using Smart Embed + contact search/match callbacks.
  • Click-to-call from account/contact table via zp-make-call.
  • Call disposition workflow using zp-save-log-event and custom notes page.
  • SMS engagement workflow with zoomphonesms:// and zp-sms-log-event.
  • Real-time operational board driven by phone.* webhook events.
  • Call analytics migration from legacy call logs to call history/call elements.
  • Admin automation for user/auto-receptionist/call-queue call-handling settings.

See scenarios/high-level-scenarios.md for details.

Chaining

Environment Variables

리뷰

아직 리뷰가 없습니다. 사용해 본 소감을 남겨 주세요.

댓글

로그인 없이 쓸 수 있습니다. 사용 후기, 질문, 작동하지 않은 환경 등을 편하게 남겨 주세요.

아직 댓글이 없습니다. 첫 댓글을 남겨 보세요.

보내면 바로 공개됩니다. 이메일 주소나 전화번호 같은 개인 정보는 쓰지 마세요. URL은 2개까지입니다.

0 / 1,000자

이 양식은 reCAPTCHA로 보호되며 Google 개인정보처리방침 및 서비스 약관이 적용됩니다.

같은 저장소의 스킬

Review a design or web page against WCAG 2.1 AA, an accessibility standard. Organize findings on contrast, keyboard access, forms, and screen reader behavior, with severity levels and practical recommendations for fixes.

한국어 요약은 준비 중입니다. 영어 요약을 표시하고 있습니다.

  • Review accessibility before design handoff
  • Check text and interface color contrast
  • Review keyboard navigation and focus behavior
anthropics/knowledge-work-plugins3만2026년 10월 17일 업데이트

Build a single brief on an existing customer using available sales records, emails, documents, call notes, and internal chat. Understand the current situation, key contacts, recent discussions, and gaps that may need attention.

한국어 요약은 준비 중입니다. 영어 요약을 표시하고 있습니다.

  • Preparing for a meeting with an existing customer
  • Catching up on an account during a handover
  • Reviewing recent discussions and stalled opportunities
anthropics/knowledge-work-plugins3만2026년 10월 17일 업데이트

Build or refresh a strategic customer account plan from sales records, emails, and meeting transcripts. Organize goals, stakeholders, growth opportunities, risks, and dated actions into a document, then sync approved highlights to the customer relationship management system.

한국어 요약은 준비 중입니다. 영어 요약을 표시하고 있습니다.

  • Creating a quarterly plan for a key customer
  • Refreshing an existing account plan
  • Reviewing stakeholder coverage and growth opportunities
anthropics/knowledge-work-plugins3만2026년 10월 17일 업데이트

Research sales accounts using Common Room data to summarize company details, buying signals, ownership, and key contacts. Answer specific questions directly or prepare a broader briefing with evidence-based next steps, clearly identifying missing information.

한국어 요약은 준비 중입니다. 영어 요약을 표시하고 있습니다.

  • Prepare a company briefing before a sales conversation
  • Check buying signals and recent account activity
  • Find account owners and key contacts
anthropics/knowledge-work-plugins3만2026년 10월 17일 업데이트

Research prospective companies and contacts, check existing customer records, and assess fit against your ideal customer profile. Receive a sourced brief covering recent developments, likely priorities, outreach talking points, and a suggested next step.

한국어 요약은 준비 중입니다. 영어 요약을 표시하고 있습니다.

  • Researching a company before a sales approach
  • Checking existing account records and ownership
  • Assessing fit against your ideal customer profile
anthropics/knowledge-work-plugins3만2026년 10월 17일 업데이트

Score and group accounts by customer fit and engagement, such as recent contact and open sales opportunities. Identify where to focus sales effort, choose next actions, and spot promising accounts with neglected outreach or missing information.

한국어 요약은 준비 중입니다. 영어 요약을 표시하고 있습니다.

  • Prioritize a portfolio of assigned accounts
  • Find strong-fit accounts that need outreach
  • Identify promising accounts with no recent activity
anthropics/knowledge-work-plugins3만2026년 10월 17일 업데이트

anthropics의 스킬 모두 보기

이 스킬의 문제 신고