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build-zoom-virtual-agent

Guide Zoom Virtual Agent integration into websites and mobile apps, covering embedded chat, conversation startup and cleanup, and handoff to live support. It also directs developers to platform references and knowledge-base synchronization workflows.

한국어 요약은 준비 중입니다. 영어 요약을 표시하고 있습니다.

원문원문 설명 보기

Reference skill for Zoom Virtual Agent. Use after routing to a virtual-agent workflow when implementing web embeds, Android or iOS wrapper integrations, knowledge-base sync, lifecycle handling, or troubleshooting.

연동 도구Zoom
설치 방법 보기

이럴 때 유용합니다

  • Embed a support bot on a website
  • Wrap web chat in an Android or iOS app
  • Implement handoff from a bot to live support
  • Synchronize a knowledge base with external systems

포함된 파일(23)

  • SKILL.md3.2 KB
  • android/concepts/webview-lifecycle.md389 B
  • android/examples/js-bridge-patterns.md1023 B
  • android/references/android-reference-map.md640 B
  • android/SKILL.md1.5 KB
  • android/troubleshooting/common-issues.md650 B
  • concepts/architecture-and-lifecycle.md949 B
  • ios/concepts/webview-lifecycle.md451 B
  • ios/examples/js-bridge-patterns.md936 B
  • ios/references/ios-reference-map.md641 B
  • ios/SKILL.md1.4 KB
  • ios/troubleshooting/common-issues.md583 B
  • references/environment-variables.md844 B
  • references/samples-validation.md1.0 KB
  • references/versioning-and-drift.md823 B
  • RUNBOOK.md1.0 KB
  • scenarios/high-level-scenarios.md961 B
  • troubleshooting/common-drift-and-breaks.md942 B
  • web/concepts/lifecycle-and-events.md608 B
  • web/examples/campaign-and-entry-patterns.md944 B
  • web/references/web-reference-map.md590 B
  • web/SKILL.md1.5 KB
  • web/troubleshooting/common-issues.md669 B

SKILL.md(원문)

설치하기 전에 에이전트에게 전달되는 지시 내용을 확인할 수 있습니다.

/build-zoom-virtual-agent

Background reference for Zoom Virtual Agent across:

  • Web campaign/chat embeds.
  • Android WebView wrappers.
  • iOS WKWebView wrappers.
  • Knowledge-base sync and custom API ingestion.

Official docs:

Routing Guardrail

Quick Links

  1. concepts/architecture-and-lifecycle.md
  2. scenarios/high-level-scenarios.md
  3. references/versioning-and-drift.md
  4. references/samples-validation.md
  5. references/environment-variables.md
  6. troubleshooting/common-drift-and-breaks.md
  7. RUNBOOK.md

Platform skills:

Common Lifecycle Pattern

  1. Configure campaign or entry ID in Virtual Agent admin.
  2. Initialize SDK in web or WebView container.
  3. Wait for readiness (zoomCampaignSdk:ready or waitForReady()) before calling APIs.
  4. Register bridge handlers (exitHandler, commonHandler, support_handoff) when native orchestration is needed.
  5. Handle conversation lifecycle (engagement_started, engagement_ended) and UI state.
  6. End chat (endChat) and clean up listeners.

High-Level Scenarios

  • Website campaign launcher with contextual customer attributes.
  • Mobile app WebView chat with native close/handoff bridge.
  • External URL handling via system browser vs in-app browser policy.
  • Knowledge-base sync from external systems using custom API connector.
  • Cross-team support flow that escalates from bot to live support with handoff payload.

Chaining

Operations

  • RUNBOOK.md - 5-minute preflight and debugging checklist.

리뷰

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이 양식은 reCAPTCHA로 보호되며 Google 개인정보처리방침 및 서비스 약관이 적용됩니다.

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Review a design or web page against WCAG 2.1 AA, an accessibility standard. Organize findings on contrast, keyboard access, forms, and screen reader behavior, with severity levels and practical recommendations for fixes.

한국어 요약은 준비 중입니다. 영어 요약을 표시하고 있습니다.

  • Review accessibility before design handoff
  • Check text and interface color contrast
  • Review keyboard navigation and focus behavior
anthropics/knowledge-work-plugins3만2026년 10월 17일 업데이트

Build a single brief on an existing customer using available sales records, emails, documents, call notes, and internal chat. Understand the current situation, key contacts, recent discussions, and gaps that may need attention.

한국어 요약은 준비 중입니다. 영어 요약을 표시하고 있습니다.

  • Preparing for a meeting with an existing customer
  • Catching up on an account during a handover
  • Reviewing recent discussions and stalled opportunities
anthropics/knowledge-work-plugins3만2026년 10월 17일 업데이트

Build or refresh a strategic customer account plan from sales records, emails, and meeting transcripts. Organize goals, stakeholders, growth opportunities, risks, and dated actions into a document, then sync approved highlights to the customer relationship management system.

한국어 요약은 준비 중입니다. 영어 요약을 표시하고 있습니다.

  • Creating a quarterly plan for a key customer
  • Refreshing an existing account plan
  • Reviewing stakeholder coverage and growth opportunities
anthropics/knowledge-work-plugins3만2026년 10월 17일 업데이트

Research prospective companies and contacts, check existing customer records, and assess fit against your ideal customer profile. Receive a sourced brief covering recent developments, likely priorities, outreach talking points, and a suggested next step.

한국어 요약은 준비 중입니다. 영어 요약을 표시하고 있습니다.

  • Researching a company before a sales approach
  • Checking existing account records and ownership
  • Assessing fit against your ideal customer profile
anthropics/knowledge-work-plugins3만2026년 10월 17일 업데이트

Research sales accounts using Common Room data to summarize company details, buying signals, ownership, and key contacts. Answer specific questions directly or prepare a broader briefing with evidence-based next steps, clearly identifying missing information.

한국어 요약은 준비 중입니다. 영어 요약을 표시하고 있습니다.

  • Prepare a company briefing before a sales conversation
  • Check buying signals and recent account activity
  • Find account owners and key contacts
anthropics/knowledge-work-plugins3만2026년 10월 17일 업데이트

Score and group accounts by customer fit and engagement, such as recent contact and open sales opportunities. Identify where to focus sales effort, choose next actions, and spot promising accounts with neglected outreach or missing information.

한국어 요약은 준비 중입니다. 영어 요약을 표시하고 있습니다.

  • Prioritize a portfolio of assigned accounts
  • Find strong-fit accounts that need outreach
  • Identify promising accounts with no recent activity
anthropics/knowledge-work-plugins3만2026년 10월 17일 업데이트

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