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azure-health-bot

Expert knowledge for Azure Health Bot development including best practices, security, configuration, and integrations & coding patterns. Use when wiring Teams/SMS/WhatsApp channels, embedding web chat, calling external APIs, configuring handoff, or enforcing consent, and other Azure Health Bot related development tasks. Not for Azure AI Bot Service (use azure-bot-service), Azure Communication Services (use azure-communication-services), Azure Functions (use azure-functions).

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Azure Health Bot Skill

This skill provides expert guidance for Azure Health Bot. Covers best practices, security, configuration, and integrations & coding patterns. It combines local quick-reference content with remote documentation fetching capabilities.

How to Use This Skill

IMPORTANT for Agent: Use the Category Index below to locate relevant sections. For categories with line ranges (e.g., L35-L120), use read_file with the specified lines. For categories with file links (e.g., [security.md](security.md)), use read_file on the linked reference file

IMPORTANT for Agent: If metadata.generated_at is more than 3 months old, suggest the user pull the latest version from the repository. If mcp_microsoftdocs tools are not available, suggest the user install it: Installation Guide

This skill requires network access to fetch documentation content:

  • Preferred: Use mcp_microsoftdocs:microsoft_docs_fetch with query string from=learn-agent-skill. Returns Markdown.
  • Fallback: Use fetch_webpage with query string from=learn-agent-skill&accept=text/markdown. Returns Markdown.

Category Index

CategoryLinesDescription
Best PracticesL32-L36Guidance on designing robust error-handling flows in Azure Health Bot scenarios, including detecting failures, user-friendly recovery paths, and safe handling of clinical conversation errors.
SecurityL37-L49Configuring security, privacy, and compliance: user consent, data access/deletion, encryption keys, abuse safeguards, authentication, secrets management, and portal permissions for Healthcare bots/agents.
ConfigurationL50-L67Configuring bot behavior and conversations: welcome/help messages, feedback, interruptions, human/Teams handoff, terms links, and managing scenarios, variables, cards, and versions.
Integrations & Coding PatternsL68-L89Connecting Health Bot/Agent to channels (Teams, SMS, WhatsApp, Facebook), embedding web chat/voice, calling external APIs/OpenAPI, telemetry, auth, management APIs, and proactive scenario invocation

Best Practices

TopicURL
Design error handling flows in healthcare bot scenarioshttps://learn.microsoft.com/en-us/azure/health-bot/errorhandling

Security

TopicURL
Configure end-user consent and compliance in healthcare botshttps://learn.microsoft.com/en-us/azure/health-bot/bot_docs/consent
Enable end-user deletion of personal data in healthcare botshttps://learn.microsoft.com/en-us/azure/health-bot/bot_docs/deleting_data
Allow users to view and export personal data from healthcare botshttps://learn.microsoft.com/en-us/azure/health-bot/bot_docs/viewing_data
Configure customer-managed encryption keys for healthcare botshttps://learn.microsoft.com/en-us/azure/health-bot/cmk
Monitor and manage abuse in generative healthcare scenarioshttps://learn.microsoft.com/en-us/azure/health-bot/copilot/abuse-monitoring
Configure health safeguards for generative healthcare agentshttps://learn.microsoft.com/en-us/azure/health-bot/copilot/safeguards
Configure end-user authentication for Healthcare agent servicehttps://learn.microsoft.com/en-us/azure/health-bot/end-user-authentication
Manage secrets, keys, and endpoints in Healthcare agent servicehttps://learn.microsoft.com/en-us/azure/health-bot/keys
Manage portal user permissions with Microsoft Entra IDhttps://learn.microsoft.com/en-us/azure/health-bot/portal-users

Configuration

TopicURL
Configure automatic welcome messages in healthcare botshttps://learn.microsoft.com/en-us/azure/health-bot/automatic_welcome_howto
Configure scenario cancellation behavior in healthcare agentshttps://learn.microsoft.com/en-us/azure/health-bot/bot_docs/cancelling
Configure end-user feedback collection in healthcare botshttps://learn.microsoft.com/en-us/azure/health-bot/bot_docs/feedback
Configure help command behavior in healthcare agentshttps://learn.microsoft.com/en-us/azure/health-bot/bot_docs/help
Configure interruptible scenarios in healthcare conversationshttps://learn.microsoft.com/en-us/azure/health-bot/bot_docs/interruptions
Configure terms and privacy links for healthcare agentshttps://learn.microsoft.com/en-us/azure/health-bot/bot_docs/terms
Configure interrupting scenarios for healthcare conversationshttps://learn.microsoft.com/en-us/azure/health-bot/configuring_interruptions
Configure human handoff in healthcare agent servicehttps://learn.microsoft.com/en-us/azure/health-bot/handoff
Configure Microsoft Teams handoff for healthcare botshttps://learn.microsoft.com/en-us/azure/health-bot/handoff-teams
Configure and use conversation cards in healthcare botshttps://learn.microsoft.com/en-us/azure/health-bot/scenario-authoring/adding-cards
Use and manage instance variables in healthcare scenarioshttps://learn.microsoft.com/en-us/azure/health-bot/scenario-authoring/instance-variables
Manage and organize healthcare bot scenarios in the portalhttps://learn.microsoft.com/en-us/azure/health-bot/scenario-authoring/scenario_management
Use scenario snapshots to manage healthcare bot versionshttps://learn.microsoft.com/en-us/azure/health-bot/scenario-authoring/snapshots
Use resources and static variables in healthcare bot scenarioshttps://learn.microsoft.com/en-us/azure/health-bot/tenant-resources

Integrations & Coding Patterns

TopicURL
Configure authentication providers for healthcare bot integrationshttps://learn.microsoft.com/en-us/azure/health-bot/authentication_providers
Configure Direct Line channel for healthcare agent servicehttps://learn.microsoft.com/en-us/azure/health-bot/channels/directline
Connect healthcare bot to Facebook Messenger and Workplacehttps://learn.microsoft.com/en-us/azure/health-bot/channels/facebook
Integrate healthcare agent service with Dynamics Omnichannelhttps://learn.microsoft.com/en-us/azure/health-bot/channels/oc_channel
Connect healthcare agent service to Microsoft Teamshttps://learn.microsoft.com/en-us/azure/health-bot/channels/teams
Connect healthcare bot to Twilio SMS channelhttps://learn.microsoft.com/en-us/azure/health-bot/channels/twilio
Embed healthcare agent web chat into web applicationshttps://learn.microsoft.com/en-us/azure/health-bot/channels/webchat
Configure WhatsApp via Twilio for healthcare agent servicehttps://learn.microsoft.com/en-us/azure/health-bot/channels/whatsapp
Integrate healthcare bot telemetry with Application Insightshttps://learn.microsoft.com/en-us/azure/health-bot/custom_telemetry
Use data connections to call external APIs from healthcare botshttps://learn.microsoft.com/en-us/azure/health-bot/data_connection
Use Clinical Safeguards API with Azure Health Agent Servicehttps://learn.microsoft.com/en-us/azure/health-bot/integrations/clinicalsafeguardsapi
Use healthcare agent service management API for automationhttps://learn.microsoft.com/en-us/azure/health-bot/integrations/managementapi
Invoke healthcare bot scenarios proactively across channelshttps://learn.microsoft.com/en-us/azure/health-bot/integrations/proactive
Invoke healthcare bot scenarios from client-side JavaScripthttps://learn.microsoft.com/en-us/azure/health-bot/integrations/programmatic_invocation
Enable voice interactions in healthcare web chat and appshttps://learn.microsoft.com/en-us/azure/health-bot/integrations/voice
Extend healthcare scenarios with advanced integration elementshttps://learn.microsoft.com/en-us/azure/health-bot/scenario-authoring/advanced_functionality
Extend healthcare scenarios with advanced integration elementshttps://learn.microsoft.com/en-us/azure/health-bot/scenario-authoring/advanced_functionality
Extend healthcare scenarios with advanced integration elementshttps://learn.microsoft.com/en-us/azure/health-bot/scenario-authoring/advanced_functionality
Extend healthcare scenarios with advanced integration elementshttps://learn.microsoft.com/en-us/azure/health-bot/scenario-authoring/advanced_functionality

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