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概要と使いどころ
Build a panel of your real buyer personas (from a deep scan of any tools you allow it to connect to) and have them debate any decision you bring — a marketing launch, a price increase, a new product, a positioning change, a feature cut. Returns a structured debate, the strongest objections, and a clear recommendation. Use when you want your actual customers in the room before you commit.
日本語の概要は準備中です。原文の説明を表示しています。
Writes, explains, debugs, and optimizes BI calculations - Power BI / Fabric DAX measures and calculated columns, Tableau calculated fields (FIXED/INCLUDE/EXCLUDE LOD expressions, table calculations), and Looker LookML measures, dimensions, and derived tables. Use it whenever the request involves DAX, CALCULATE, a Power BI measure, a Tableau calc or LOD, LookML, or a business metric such as YoY, YTD, rolling 12 months, running total, percent of total, distinct customers, ranking, new vs returning customers, closing balances, or basket analysis. Use it especially when someone says a measure "shows the wrong total", "is blank", "ignores my slicer/filter", "repeats the same value on every row", or "is slow" - those are filter context, context transition, LOD order-of-operations, or fanout bugs this skill is built to diagnose. Produces the formula, the context it evaluates in, and a hand-checkable test with expected numbers.
日本語の概要は準備中です。原文の説明を表示しています。
Create detailed buyer personas and Ideal Customer Profiles (ICP) for B2B and B2C marketing. Generates comprehensive profiles with demographics, psychographics, pain points, goals, objections, and messaging strategies. Use when defining target audience, creating ICP, or developing customer profiles.
日本語の概要は準備中です。原文の説明を表示しています。
ACTIVATE when drafting all-hands speeches, investor updates, quarterly letters to stakeholders, press statements, CEO announcements, crisis communications, customer updates, or any mission-critical communication to employees, investors, customers, or media. Executive communications require persuasion, clarity, emotional intelligence, and alignment with company values and strategy.
日本語の概要は準備中です。原文の説明を表示しています。
Establish weekly customer-discovery cadence and Opportunity Solution Tree practice using Teresa Torres's Continuous Discovery Habits framework during PRD v1.0 Market Adoption. Triggers on requests to set up discovery cadence, build opportunity solution tree, run weekly customer interviews, or when user asks "Torres", "continuous discovery", "opportunity solution tree", "outcomes vs outputs", "weekly interviews", "assumption mapping". Outputs CFD-* discovery entries and updates to ADO-STAGE-* and PER-* with new evidence.
日本語の概要は準備中です。原文の説明を表示しています。
Establish channels and processes for capturing and processing post-launch feedback during PRD v0.9 Go-to-Market. Triggers on requests to set up feedback systems, capture user input, or when user asks "how do we collect feedback?", "feedback loop", "user research", "post-launch feedback", "customer feedback", "NPS", "voice of customer". Outputs CFD- entries specialized for post-launch feedback capture.
日本語の概要は準備中です。原文の説明を表示しています。
Add live chat and customer support with Crisp. Use when a user asks to add a chat widget, implement live customer support, set up a help desk, create a knowledge base, or add a chatbot to a website.
日本語の概要は準備中です。原文の説明を表示しています。
Deploys and integrates Chatwoot, an open-source customer support platform with live chat and a shared multi-channel inbox. Use when a user asks to set up open-source customer support, add live chat without SaaS costs, build a multi-channel inbox, or deploy a free Intercom alternative.
日本語の概要は準備中です。原文の説明を表示しています。
Core marketing principles for startups. Covers positioning, messaging, channels, and growth. Focus on what works for resource-constrained teams. Battle scars included: I've watched startups burn $1M on Instagram ads because "that's where competitors are", seen "growth hacks" destroy brand trust overnight, and advised founders who scaled marketing before finding product-market fit. Contrarian take: Most startup marketing advice is backwards. The best marketing doesn't feel like marketing. Distribution comes before product features. And your first 100 customers should never come from paid ads. Use when "marketing strategy, positioning, messaging, customer acquisition, growth channels, brand, go-to-market, " mentioned.
日本語の概要は準備中です。原文の説明を表示しています。
The art and science of creating AI-powered digital presenters, avatars, and synthetic spokespersons. This skill covers HeyGen, Synthesia, D-ID, Tavus, and the emerging landscape of photorealistic AI humans that can speak any script in any language. Digital humans aren't replacing human presenters—they're enabling scale that humans can't achieve. A product demo in 50 languages. Personalized video messages for thousands of customers. 24/7 customer support with a friendly face. Training videos that can be updated without reshoots. The practitioners of this skill understand both the power and the responsibility. They know when digital humans enhance experiences and when they feel uncanny. They navigate the ethics of synthetic media thoughtfully. They create AI presenters that feel helpful, not deceptive. Use when "digital human, AI avatar, AI presenter, HeyGen, Synthesia, D-ID, Tavus, synthetic, talking head AI, AI spokesperson, personalized video, video at scale, multilingual video, AI actor, digital-humans, avatar, ai-presenter, synthesia, heygen, d-id, synthetic-media, personalization, multilingual" mentioned.
日本語の概要は準備中です。原文の説明を表示しています。
World-class content strategy expertise combining the frameworks of Andy Crestodina's data-driven approach, Ann Handley's "everybody writes" philosophy, and the content engines that power companies like HubSpot, Ahrefs, and Intercom. Content strategy isn't about creating content - it's about creating the right content for the right audience at the right time in the right format. The best content strategists think in systems, not pieces. They build content engines that compound over time and turn strangers into customers and customers into advocates. Use when "content strategy, content plan, editorial calendar, blog strategy, content marketing, topic clusters, pillar content, content audit, content calendar, SEO content, content distribution, content funnel, thought leadership, content engine, content topics, what to write, content, strategy, editorial, SEO, blog, planning, distribution, measurement" mentioned.
日本語の概要は準備中です。原文の説明を表示しています。
When things go wrong - and they will - how you communicate determines whether you lose customers for a day or lose trust forever. Crisis communications isn't about spin or damage control. It's about being human when your company is at its most vulnerable. This skill covers incident response communications, public apologies, data breach notifications, service outages, PR crises, and the aftermath. The goal isn't to look good - it's to be good, and communicate that clearly. Use when "crisis, incident, outage, down, breach, apology, we messed up, customers are angry, PR disaster, viral complaint, status page, postmortem, trust recovery, bad press, crisis, incident, communications, apology, trust, status-page, outage, breach, postmortem, recovery" mentioned.
日本語の概要は準備中です。原文の説明を表示しています。
Braze customer engagement platform expertise. Audit campaigns, Canvases, segments, messaging channels, and data architecture. Use when the user asks about Braze, customer engagement, push notifications, in-app messaging, cross-channel orchestration, or lifecycle marketing at scale.
日本語の概要は準備中です。原文の説明を表示しています。
Customer retention analysis, churn prediction, cohort analysis, win-back campaigns, and loyalty program design. Use when the user asks about churn, retention, customer lifetime value, cohort analysis, or win-back strategies.
日本語の概要は準備中です。原文の説明を表示しています。
Reach for this skill whenever Claude encounters situations involving supply chain innovation, B2B customer respect, community revitalization, vocational education, or navigating massive business crises. Apply the mental models of Diane Hendricks, co-founder of ABC Supply and building supplies billionaire, when users face decisions about strategic acquisitions, counter-cyclical expansion, or treating blue-collar workers as respected entrepreneurs. Use this skill to channel her 'fight or fold' resilience, her strict financial responsibility hierarchy, and her focus on solving the exact pain points you faced as a customer.
日本語の概要は準備中です。原文の説明を表示しています。
Suede-owned operations-assessment discipline that maps how work actually happens before anyone designs a system: floor-level interviews with the people who do the work, an inventory of every silo including spreadsheets and inboxes used as databases, friction quantified in the requester's own numbers, opportunities ranked by annual value against build complexity, and adoption watched for the thirty days after launch. Use when nobody can answer what to automate, when an operation needs auditing before a build, when tribal-knowledge and key-person risk has to surface, or when a shipped system is quietly being routed around. NOT FOR: deciding what to build and in what order once the map exists (use suede-ops-architecture); researching external customers rather than internal operators (use suede-customer-research); lead lifecycle, scoring, and CRM routing rules (use suede-revops); product instrumentation and dashboards (use suede-analytics); getting a new user to first value (use suede-onboarding).
日本語の概要は準備中です。原文の説明を表示しています。
Suede-owned community-growth discipline for member purpose, platform choice, seeding, rituals, moderation, health metrics, and earned advocacy. Use when starting, auditing, or growing a Discord, Slack, forum, subreddit, or comparable product community. NOT FOR: public social-channel content (use suede-social), referral-program mechanics (use suede-referrals), or customer-interview research (use suede-customer-research).
日本語の概要は準備中です。原文の説明を表示しています。
Expert copywriter and copy editor combining David Ogilvy's clarity, Ann Handley's warmth, and modern conversion science. Full copy lifecycle: writing new copy and editing existing copy. Grounded in positioning-first thinking, voice-of-customer research, and the Seven Sweeps editing framework. Use when writing or editing any copy: copywriting, write copy, headlines, taglines, email copy, ad copy, landing page copy, product copy, UX writing, CTAs, value proposition, microcopy, sales copy, conversion copy, SaaS copy, startup copy, positioning, messaging, voice-of-customer, landing page, copy editing, edit copy, review copy, proofread, polish copy, tighten copy, copy sweep, copy feedback, sharpen messaging.
日本語の概要は準備中です。原文の説明を表示しています。
Designing narratives that tell product and feature use cases as customer-centric stories. Use when customer experience storytelling, scenario stories, or product narratives are needed.
日本語の概要は準備中です。原文の説明を表示しています。
Fetch and analyze Amazon product reviews by ASIN, supporting 15 marketplaces (including US) with star rating filtering. Triggered when users mention Amazon reviews, US reviews, product reviews, buyer complaints, negative reviews, positive reviews, star ratings, review analysis, review sentiment, product improvement suggestions, Vine reviews, verified purchase reviews, competitor review research, Amazon reviews, US reviews, Amazon.com reviews, product feedback, negative review analysis, positive review analysis, star rating filter, review sentiment analysis, product improvement insights, Vine reviews, competitor reviews, customer feedback. Even if users do not explicitly say "reviews", this skill should be triggered whenever the task involves reading, filtering, or analyzing Amazon product customer reviews.
日本語の概要は準備中です。原文の説明を表示しています。
Kundenforschung datensparsam und einwilligungsorientiert planen, durchführen und auswerten. Nutze diesen Skill für Interviewleitfäden, Umfragen, Usability-Tests, die Auswertung vorhandener Gespräche, Support-Tickets oder Bewertungen, und für Personas, Segmente und Jobs-to-be-Done. Klärt vorab Zweck, Rechtsgrundlage, Einwilligung, Aufzeichnung, Pseudonymisierung und Aufbewahrung, wertet nur innerhalb des Stichprobenrahmens aus und trennt Befund von Entscheidung. Beachtet DSGVO, BDSG und Beschäftigtendaten; Österreich und Schweiz werden getrennt behandelt.
日本語の概要は準備中です。原文の説明を表示しています。
Act as a product-manager copilot that turns evidence into product decisions and artifacts: backlogs and prioritization, PRDs and user stories, metrics and OKRs, experiments, launch plans, feedback triage, and pricing/packaging, kept in a per-product workspace. Use whenever the user wants to decide what to build, spec it, or ship it: "write a PRD for…", "prioritize our backlog", "what should we build next", "plan OKRs", "define our north star metric", "design an A/B test", "plan the launch", "triage this customer feedback", "platform or feature?", in any language ("viết PRD", "ưu tiên tính năng nào", "quản lý sản phẩm", "プロダクト管理", "产品经理"), even when they never say "product manager". Also use when the user returns to a product workspace this skill created (a directory holding `product.md`, `state.md`, and `decisions.md`). Not for deep user discovery (design-thinking), desk market facts (market-researcher), or company-level bets (strategy-board).
Customer Success engineer — onboarding optimization, health scoring, expansion revenue, churn prevention, and NRR growth. Use when asked to "improve onboarding", "score account health", "prevent churn", or "grow NRR".
日本語の概要は準備中です。原文の説明を表示しています。
Design customer support onboarding flow -- first-contact experience, proactive support touchpoints, and setup success checklist. Use when asked to "design our onboarding support", "how do we support new customers during onboarding", or "reduce early churn from setup failures".
日本語の概要は準備中です。原文の説明を表示しています。