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"Measure and optimize customer service performance using CSAT, NPS, CES, First Contact Resolution, and text mining on support tickets. Use this skill when the user needs to evaluate CS team performance, identify top complaint drivers, optimize staffing, or build CS dashboards — even if they say 'is our CS team doing well', 'what are customers complaining about', 'how many agents do we need', or 'build a CS dashboard'.".

日本語の概要は準備中です。原文の説明を表示しています。

Build multi-project RAID and RAG views for portfolios, programs, or cross-functional workstreams. Use when PMOs, program managers, or leaders need a real status picture across milestones, dependencies, owners, and escalations. Do not use for a single standup note, one issue ticket, or generic meeting minutes.

日本語の概要は準備中です。原文の説明を表示しています。

Triage email, Slack, ticket, or shared request backlogs into priority buckets, owners, and next actions. Use when the work is repetitive queue handling, intake cleanup, or response sorting. Do not use for strategic decisions, policy interpretation, or substantive contract review.

日本語の概要は準備中です。原文の説明を表示しています。

Exploit Active Directory environments using Kerberoasting. This skill details how to identify Service Principal Names (SPNs) associated with user accounts, request their TGS tickets, and crack the RC4 encrypted component offline to recover service account passwords.

日本語の概要は準備中です。原文の説明を表示しています。

Active Directory and network lateral movement assessment. Pass-the-hash, pass-the-ticket, Kerberoasting, AS-REP roasting, NTLM relay, SMB relay, WMI/WinRM/PSRemoting abuse, constrained/unconstrained delegation, RBCD, cross-trust exploitation, and pivoting. Uses impacket, netexec, enum4linux-ng, smbmap, smbclient, bloodhound-python, Responder, ntlmrelayx, mitm6, and ldap-utils. Chains from /post-exploit or /credential-audit.

日本語の概要は準備中です。原文の説明を表示しています。

Execute a Kerberoasting attack to extract Service Principal Name (SPN) ticket hashes from Active Directory and crack them offline. This allows an attacker with any valid domain credentials to escalate privileges by obtaining the plaintext password of highly-privileged service accounts.

日本語の概要は準備中です。原文の説明を表示しています。

Exploit Active Directory replication privileges (DS-Replication-Get-Changes) to perform a DCSync attack, allowing an attacker to impersonate a Domain Controller and extract password hashes (like the krbtgt hash for Golden Tickets) without code execution on a DC.

日本語の概要は準備中です。原文の説明を表示しています。

Frappe Helpdesk implementation and customization guidance for ticket intake, SLAs, assignment, portals, knowledge base, notifications, and support workflows. Use when work touches the Frappe Helpdesk app or customer support operations.

日本語の概要は準備中です。原文の説明を表示しています。

Use when a task needs the judgment of a Bellhop or Baggage Porter — loading and routing a luggage cart, triaging a group check-in or motorcoach arrival that outpaces current staffing, resolving a bag-count or damage dispute against the claim-ticket trail, or deciding solo-lift vs. two-person-lift vs. hand-truck for an oversized or awkward piece.

日本語の概要は準備中です。原文の説明を表示しています。

Validate Jira/JPD ticket reference and create a feature branch

日本語の概要は準備中です。原文の説明を表示しています。

Stress-tests a fuzzy or vague feature idea before any PRD, spec, or ticket is written. TRIGGER when: the user has a fuzzy feature idea — one or two paragraphs, vague on users / scope / success — and wants to harden it, or says "grill / stress-test / pressure-test this idea." DO NOT TRIGGER when: the idea is already turned into a spec or PRD; bug fixes or refactors; the idea is hardened and you are ready to write the PRD → creating-prd.

日本語の概要は準備中です。原文の説明を表示しています。

Primary entry point for direct flight, hotel, restaurant, or event-ticket transactions and for bounded live availability checks delegated by Travel Planning. Always use before provider-specific skills or browser work when the user asks to find live availability or prices, compare bookable options, book, or continue an active booking. Do not use for trip planning itself, broad inspiration, opening hours, schedules, flight status, or other factual questions without transaction intent.

日本語の概要は準備中です。原文の説明を表示しています。

Review then build — chains architecture review into implementation. Accepts any spec format (ticket, PRD, engineering spec, feature description, screenshot) and autonomously reviews the design, resolves gaps, then implements with tests and a PR.

日本語の概要は準備中です。原文の説明を表示しています。

Maps dependencies between stories, code modules, tickets, or specs. Computes optimal implementation order with parallel batches, cycle detection, and critical path analysis.

日本語の概要は準備中です。原文の説明を表示しています。

Synthesize pilot observations into structured debrief reports and spec updates. Use this skill when: - A pilot has completed and you have observation notes, tickets, or feedback transcripts - You need to turn messy pilot data into actionable spec changes - You want to generate edge case user stories from field observations - You need negative acceptance criteria from pilot bugs - You want a structured debrief report for stakeholder communication

日本語の概要は準備中です。原文の説明を表示しています。

Generate structured weekly or fortnightly status updates for leadership and stakeholders. Use this skill when: - You need to prepare a weekly or fortnightly status report - You want to summarize recent progress across git commits, tickets, and spec changes - You need a formatted update ready for Slack, email, or a stakeholder meeting - You want multi-project updates in one report

日本語の概要は準備中です。原文の説明を表示しています。

Write user stories with acceptance criteria. Use when the user says "write user stories", "convert this to stories", "create acceptance criteria", "break this into tickets", "story map", "walking skeleton", "story for this feature", or wants to translate a feature idea into sprint-ready items - even if they don't explicitly say "user stories".

日本語の概要は準備中です。原文の説明を表示しています。

Draft professional emails (MoM, status updates, decisions, stakeholder communication) and save as a draft in your email provider. Use this skill after a meeting, decision, spec update, or any event that needs email communication. Trigger phrases: "send MoM email", "draft meeting minutes email", "MoM email for [meeting]", "create MoM draft", "email the meeting notes", "draft MoM", "draft email", "send update email", "draft email for [topic]". Reads context from meetings, specs, tickets, and conversation. Looks up attendee emails from a local team directory, formats as HTML email, and pushes to the email provider as a draft (never sends).

日本語の概要は準備中です。原文の説明を表示しています。

Diagnoses, remediates, and manages Google Cloud Identity and Access Management (IAM) access issues. Supports two distinct operational modes: (1) Requester Flow for developers encountering access denials (capturing error context, self-service PAM JIT activations, elevated developer self-remediation, or logging structured tickets), and (2) Resolver Flow for privileged administrators (authoritative Policy Troubleshooter analysis, deny policy exemptions, least-privilege role discovery, and PAM/IAM provisioning).

日本語の概要は準備中です。原文の説明を表示しています。

Convert the canonical markdown+JSON deliverable of any SfSkills runtime agent into Excel, PDF, CSV, Notion card, ServiceNow ticket, or similar downstream format without adding dependencies to the consumer's project. NOT for an Agentforce action's output — use agentforce/agent-actions. NOT for exporting Salesforce data — use integration/bulk-api-2-patterns.

日本語の概要は準備中です。原文の説明を表示しています。

Analyze a set of related tickets to identify the underlying root cause.

日本語の概要は準備中です。原文の説明を表示しています。

Send CSAT follow-up emails to customers after ticket resolution via [Gmail](https://composio.dev/toolkits/gmail)

日本語の概要は準備中です。原文の説明を表示しています。

Full customer lookup across [Gorgias](https://composio.dev/toolkits/gorgias) tickets and [HubSpot](https://composio.dev/toolkits/hubspot) CRM.

日本語の概要は準備中です。原文の説明を表示しています。

Generate agent handoff notes for shift changes or ticket reassignment

日本語の概要は準備中です。原文の説明を表示しています。