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cccskills

「customer」の検索結果

1,004 件 ・ 関連度順

概要と使いどころ

Draft a professional customer-facing response tailored to the situation and relationship. Use when answering a product question, responding to an escalation or outage, delivering bad news like a delay or won't-fix, declining a feature request, or replying to a billing issue.

日本語の概要は準備中です。原文の説明を表示しています。

anthropics/knowledge-work-plugins3万2026年10月12日 更新

Triage and prioritize a support ticket or customer issue. Use when a new ticket comes in and needs categorization, assigning P1-P4 priority, deciding which team should handle it, or checking whether it's a duplicate or known issue before routing.

日本語の概要は準備中です。原文の説明を表示しています。

anthropics/knowledge-work-plugins3万2026年10月12日 更新

Fallback authoring playbook for building general-purpose personal assistant agents that do not fit a more specific archetype. Use this only after checking the other archetype skills (coding, spreadsheet, research, customer-support, content-writer, ops-automation). Examples include summarizing emails, drafting short answers, capturing notes, or generic personal-helper agents.

日本語の概要は準備中です。原文の説明を表示しています。

mastra-ai/mastra2.9万2026年10月13日 更新

When the user wants to design, launch, or optimize a referral or affiliate program. Use when they mention 'referral program,' 'affiliate program,' 'word of mouth,' 'refer a friend,' 'incentive program,' 'customer referrals,' 'brand ambassador,' 'partner program,' 'referral link,' or 'growth through referrals.' Covers program mechanics, incentive design, and optimization — not just the idea of referrals but the actual system.

日本語の概要は準備中です。原文の説明を表示しています。

alirezarezvani/claude-skills2.8万2026年8月30日 更新

Create and maintain the marketing context document that all marketing skills read before starting. Use when the user mentions 'marketing context,' 'brand voice,' 'set up context,' 'target audience,' 'ICP,' 'style guide,' 'who is my customer,' 'positioning,' or wants to avoid repeating foundational information across marketing tasks. Run this at the start of any new project before using other marketing skills.

日本語の概要は準備中です。原文の説明を表示しています。

alirezarezvani/claude-skills2.8万2026年8月30日 更新

Use when preparing roadmap narratives, release notes, changelogs, or stakeholder updates tailored for executives, engineering teams, and customers.

日本語の概要は準備中です。原文の説明を表示しています。

alirezarezvani/claude-skills2.8万2026年8月30日 更新

Comprehensive toolkit for product managers including RICE prioritization, customer interview analysis, PRD templates, discovery frameworks, and go-to-market strategies. Use when prioritizing features, synthesizing user research, writing requirement documentation, or developing product strategy.

日本語の概要は準備中です。原文の説明を表示しています。

alirezarezvani/claude-skills2.8万2026年8月30日 更新

Manage local SEO for service-area businesses — appliance repair, HVAC, plumbing, cleaning, and any business that serves customers at their location. Use when the user wants to: audit Google Business Profile, generate neighborhood service area pages, check NAP consistency across directories, create LocalBusiness schema, or write review responses. Triggers: 'local SEO', 'Google Business Profile', 'GBP', 'service area page', 'NAP consistency', 'local citations', 'LocalBusiness schema', 'review responses', 'Google Maps ranking'. NOT for national SEO (use seo-audit). NOT for general schema (use schema-markup). NOT for AI answer-engine visibility (use aeo).

日本語の概要は準備中です。原文の説明を表示しています。

alirezarezvani/claude-skills2.8万2026年8月30日 更新

SaaS financial health advisor. Use when a user shares revenue or customer numbers, or mentions ARR, MRR, churn, LTV, CAC, NRR, or asks how their SaaS business is doing.

日本語の概要は準備中です。原文の説明を表示しています。

alirezarezvani/claude-skills2.8万2026年8月30日 更新

Production-grade Stripe integrations: subscriptions with trials and proration, one-time payments, usage-based billing, checkout sessions, idempotent webhook handlers, customer portal, and invoicing. Covers Next.js, Express, and Django patterns. Use when integrating Stripe for the first time, debugging webhook reliability issues, migrating from a different payment provider, or adding usage-based billing to an existing subscription product.

日本語の概要は準備中です。原文の説明を表示しています。

alirezarezvani/claude-skills2.8万2026年8月30日 更新

gc-review

無料

/cs:gc-review <plan> — General Counsel interrogation of contracts, IP, regulatory, term sheets, and employment-law surface. Use when reviewing a term sheet before signing, redlining a customer MSA, or checking IP assignment and regulatory exposure on a new product.

日本語の概要は準備中です。原文の説明を表示しています。

alirezarezvani/claude-skills2.8万2026年8月30日 更新

/cs:office-hours <topic> — YC-style 6-question founder interrogation before any advice. Forces clarity on problem, customer, distribution, defensibility, capital, and founder fit. Use when a founder question is too vague to route — e.g. 'should we grow faster?' — or before drafting a strategy brief.

日本語の概要は準備中です。原文の説明を表示しています。

alirezarezvani/claude-skills2.8万2026年8月30日 更新

deal-desk

無料

Use when reviewing a specific inbound deal before close — when sales has asked for a discount that exceeds AE authority, when the customer has redlined the MSA, when per-deal economics (margin after discount, multi-year payment shape, indemnity exposure) need to be quantified, or when discount approval needs to be routed to a named human approver (Sales Director, VP Sales, CFO, CRO, General Counsel). Covers deal review, discount approval routing, per-deal margin scoring, deal exception handling, MSA redline triage, contract landmine detection (uncapped indemnity, MFN, perpetual license-back, missing DPA), and named-approver chain assembly. NEVER auto-approves — every output is a numeric scorecard plus a routing recommendation to a named human.

日本語の概要は準備中です。原文の説明を表示しています。

alirezarezvani/claude-skills2.8万2026年8月30日 更新

Build and maintain one coherent company story across all audiences — employees, investors, customers, candidates, and partners. Detects narrative contradictions and ensures the same truth is framed for each audience's needs. Use when preparing investor updates, all-hands presentations, board communications, recruiting narratives, crisis communications, or when user mentions company narrative, messaging consistency, storytelling, all-hands, investor update, or crisis communication.

日本語の概要は準備中です。原文の説明を表示しています。

alirezarezvani/claude-skills2.8万2026年8月30日 更新

/cs:ciso-review <plan> — Risk-paranoid interrogation of any plan that touches data, compliance, or production access. Use when launching features that handle customer data, before a SOC 2 / ISO audit, or after any incident or near-miss.

日本語の概要は準備中です。原文の説明を表示しています。

alirezarezvani/claude-skills2.8万2026年8月30日 更新

Use when a BizOps lead, COO, or process-improvement owner needs to document an end-to-end business process (procurement, employee onboarding, incident handoff, customer-onboarding, claims adjudication) in BPMN-style notation, measure cycle times by stage, surface where work spends most of its time waiting vs. being worked, and quantify the gap between processing time and total elapsed time. Pairs Lean / Six Sigma / Theory-of-Constraints canon with deterministic stdlib-only Python tools to produce a process map, a ranked bottleneck list (with severity + root-cause hypothesis), and a cycle-time analysis (P50, P90, value-add ratio, Little's-Law throughput). Distinct from sales-pipeline, system-reliability (SLO), and strategic-OKR work — this is tactical process documentation for internal operations.

日本語の概要は準備中です。原文の説明を表示しています。

alirezarezvani/claude-skills2.8万2026年8月30日 更新

Use when a Head of People Ops, BizOps lead, or Internal Communications owner needs to draft and sequence an internal-only change-management communication — a re-org announcement, a tool rollout, a policy change, a leadership transition, a layoff, an acquisition close, or an internal product launch — and the audience is employees (not customers). Pairs Prosci ADKAR and Kotter's 8-step change model with deterministic stdlib-only Python tools to produce a sequenced touchpoint calendar, a Kotter-compliant primary announcement, an audience-segmented FAQ, and manager cascade talking points; industry-tuned via --profile {tech-startup, scaleup, enterprise, public-company, non-profit}. Triggers on "all-hands announcement", "change comms", "rollout comms", "re-org announcement", "manager talking points", "layoff comms".

日本語の概要は準備中です。原文の説明を表示しています。

alirezarezvani/claude-skills2.8万2026年8月30日 更新

Analyzes RFP/RFI responses for coverage gaps, builds competitive feature comparison matrices, and plans proof-of-concept (POC) engagements for pre-sales engineering. Use when responding to RFPs, bids, or proposal requests; comparing product features against competitors; planning or scoring a customer POC or sales demo; preparing a technical proposal; or performing win/loss competitor analysis. Handles tasks described as 'RFP response', 'bid response', 'proposal response', 'competitor comparison', 'feature matrix', 'POC planning', 'sales demo prep', or 'pre-sales engineering'.

日本語の概要は準備中です。原文の説明を表示しています。

alirezarezvani/claude-skills2.8万2026年8月30日 更新

Summarize a customer interview transcript into a structured template with JTBD, satisfaction signals, and action items. Use when processing interview recordings or transcripts, synthesizing discovery interviews, or creating interview summaries.

日本語の概要は準備中です。原文の説明を表示しています。

phuryn/pm-skills2.7万2026年10月10日 更新

Create a structured customer interview script with JTBD probing questions, warm-up, core exploration, and wrap-up sections. Follows The Mom Test principles — no leading questions, no pitching, focus on past behavior. Use when preparing for user interviews, creating interview guides, or planning discovery research.

日本語の概要は準備中です。原文の説明を表示しています。

phuryn/pm-skills2.7万2026年10月10日 更新

Identify 3-5 potential customer segments with demographics, JTBD, and product fit analysis. Use when exploring market segments, identifying target audiences, evaluating new markets, or learning how to segment a market.

日本語の概要は準備中です。原文の説明を表示しています。

phuryn/pm-skills2.7万2026年10月10日 更新

Analyze and prioritize a list of feature requests by theme, strategic alignment, impact, effort, and risk. Use when reviewing customer feature requests, triaging a backlog, or making prioritization decisions.

日本語の概要は準備中です。原文の説明を表示しています。

phuryn/pm-skills2.7万2026年10月10日 更新

Identify the first beachhead market segment for a product launch. Evaluates segments against burning pain, willingness to pay, winnable market share, and referral potential. Use when choosing a first market, targeting an initial customer segment, or planning market entry strategy.

日本語の概要は準備中です。原文の説明を表示しています。

phuryn/pm-skills2.7万2026年10月10日 更新

Flag customer, prospect, partner, or outside-person identities in the diff. Reported in the Warden security summary.

日本語の概要は準備中です。原文の説明を表示しています。

different-ai/openwork2.4万2026年10月13日 更新