「amazon-connect」の検索結果

Use this skill when setting up Service Cloud Voice with Amazon Connect — provisioning the contact center, configuring phone numbers, enabling real-time transcription, and configuring After Conversation Work Time. Covers the deployable metadata behind it: CallCenter, ConversationVendorInfo (vendorType), CallCenterRoutingMap, the Voice ServiceChannel that carries ACW, ServicePresenceStatus, PresenceUserConfig, ServiceCloudVoice.settings, and the VoiceCall / VoiceCallRecording objects. Trigger keywords: Service Cloud Voice, Amazon Connect, contact center, softphone, call transcription, After Conversation Work, ACW, wrap-up time, VoiceCall, CallCenter metadata, vendorType, telephony provider. NOT for Omni-Channel routing setup — use admin/omni-channel-routing-setup. NOT for Open CTI softphone adapters — use apex/cti-adapter-development. NOT for Sales Dialer (Voice.settings) — that is a different product.

日本語の概要は準備中です。原文の説明を表示しています。

Generate a fully customized Amazon Connect AI agent PoC bundle (Lambda handlers, OpenAPI spec, AI agent prompt, Contact Flows, CloudFormation/CDK infrastructure, FAQ knowledge base) from a ~15-minute structured interview — or from a requirements doc, a flow sketch, or an existing flow/prompt you want to improve. Use when the user wants to build, scaffold, prototype, or refine an Amazon Connect contact center, an AI voice/chat agent on Amazon Connect, or any contact-center use case that mentions Connect, Lex, Wisdom, Q in Connect, "AI agent domain", or Agentic CX Designer (ACXD, Connect Customer, the Agentic CX block — the ACXD runtime target). Also triggers on "I have a requirements document", "turn this flow sketch into a Contact Flow", or "improve my existing Contact Flow / AI prompt". Produces 6 asset packages on local disk.

日本語の概要は準備中です。原文の説明を表示しています。

Generate a fully customized Amazon Connect AI agent PoC bundle (Lambda handlers, OpenAPI spec, AI agent prompt, Contact Flows, CloudFormation/CDK infrastructure, FAQ knowledge base) from a ~15-minute structured interview — or from a requirements doc, a flow sketch, or an existing flow/prompt you want to improve. Triggers on "amazon connect", "aicc", "contact center AI", "connect ai agent", "connect ai agents domain", "agentic cx designer", "acxd", "connect customer", "agentic cx block", "requirements document", "improve my contact flow", "flow sketch", "\uc544\ub9c8\uc874 \ucee4\ub125\ud2b8", "\ucee8\ud0dd\uc13c\ud130 AI \uc0c1\ub2f4\uc6d0".

日本語の概要は準備中です。原文の説明を表示しています。