14 件 ・ 関連度順
概要と使いどころ
Maps the full customer journey from first touch to advocacy. Generates a comprehensive customer-journey.md with all stages, touchpoints, emotions, pain points, opportunities, Mermaid diagrams, and metrics. Use when mapping customer experience, designing onboarding flows, identifying churn risks, or optimizing conversion funnels.
日本語の概要は準備中です。原文の説明を表示しています。
Customer journey v3 — mapping, touchpoints, pain points, optimization, moments of truth
日本語の概要は準備中です。原文の説明を表示しています。
Create an end-to-end customer journey map with stages, touchpoints, emotions, pain points, and opportunities. Use when mapping the customer experience, identifying friction points, improving onboarding, or visualizing the user journey.
日本語の概要は準備中です。原文の説明を表示しています。
Create a customer journey map across stages, touchpoints, actions, emotions, and metrics. Use when diagnosing a broken experience or aligning a team on the full customer flow.
日本語の概要は準備中です。原文の説明を表示しています。
Run a customer journey mapping workshop with adaptive questions and outputs. Use when you need to map stages, actions, emotions, pain points, and opportunities for a persona and scenario.
日本語の概要は準備中です。原文の説明を表示しています。
Diagnose Meta Ads campaign performance and account gaps using Meta's actual system mechanics — including customer-journey coverage, Breakdown Effect, Learning Phase, Auction Overlap, Pacing, and Creative Fatigue. Use for performance diagnosis, account audits, full-funnel or TOF/MOF/BOF gap analysis, deciding what to test or create next, and producing novice-friendly recommendations without forcing every campaign or ad into a funnel stage.
日本語の概要は準備中です。原文の説明を表示しています。
Map customer journeys from awareness to advocacy. Visualize touchpoints, identify drop-off points, analyze channel interactions, and optimize the end-to-end experience. Use when the user asks about customer journey, funnel mapping, touchpoint analysis, or experience optimization.
日本語の概要は準備中です。原文の説明を表示しています。
Map how customers discover, evaluate, and choose a product across Google, AI chatbots (ChatGPT, Claude, Perplexity), and social platforms, using the 5-stage awareness journey. Use when the user asks about search intent, AI SEO prompts, discoverability, buyer journeys, awareness stages, or what content to create for a brand, website, or keyword list.
日本語の概要は準備中です。原文の説明を表示しています。
设计用户从认知到留存的完整旅程时使用。适用于新产品/新功能的全流程设计、识别痛点和机会、给 UI/UX 提供设计输入。优先使用 NNGroup 的用户旅程地图方法。
日本語の概要は準備中です。原文の説明を表示しています。
Use Retentioneering's Python toolkit, MCP server, and agent skills to run reproducible customer-journey and event-log analytics that agents can validate and cross-check.
日本語の概要は準備中です。原文の説明を表示しています。
"Customer relationship management strategy — integrated framework with six pillars: customer segmentation (RFM/CLV), journey orchestration (cross-channel), CDP technology stack, loyalty-program design, B2B key-account management (KAM), and CRM organization/governance. Use for VIP program design, membership-system decision, retail/ecommerce/B2B customer strategy, CDP buy-vs-build, marketing-automation adoption, or key-customer churn. Triggers: 『CRM 系統』『會員經營』『客戶分級』『大客戶策略』『CDP』『行銷自動化』『客戶生命週期』『VIP 方案』『顧客忠誠』『RFM』『CLV』『KAM』『Journey Orchestration』. For 師大 EMBA CRM, 政大 ecommerce, 中山 marketing cases. Complements Asgard `biz-cac-ltv` (tactics) and `biz-customer-journey` (single method) with the strategic integration layer.".
日本語の概要は準備中です。原文の説明を表示しています。
"Map and analyze the customer journey across Awareness, Consideration, Decision, Usage, and Advocacy stages. Use this skill when the user needs to understand the customer experience end-to-end, identify drop-off points, optimize touchpoints, or improve conversion — even if they say 'where are we losing customers', 'what's our funnel look like', or 'map the user experience'.".
日本語の概要は準備中です。原文の説明を表示しています。
Map the end-to-end customer journey across awareness, consideration, purchase, onboarding, adoption, retention, and advocacy stages. Identify touchpoints, pain points, emotions, and Moments of Truth per stage. Use when designing or improving customer experience. Do not use for internal employee process mapping — use process-mapper instead.
日本語の概要は準備中です。原文の説明を表示しています。
Expert en parcours client (mapping, touchpoints, pain points, optimization, moments of truth)
日本語の概要は準備中です。原文の説明を表示しています。