「touchpoints」の検索結果

Build customer journey maps and service blueprints that visualize the end-to-end user experience including touchpoints, emotions, friction, and underlying systems. Use this skill whenever the user wants to map a customer journey, build a service blueprint, identify friction across an experience, align teams on the user experience, or visualize touchpoints and pain points. Triggers on customer journey, journey map, service blueprint, user journey, experience map, touchpoint analysis, friction map, journey audit, end-to-end experience, customer experience map. Also triggers when the team has departmental views of users but no shared map of what the experience actually feels like.

日本語の概要は準備中です。原文の説明を表示しています。

Expert en parcours client (mapping, touchpoints, pain points, optimization, moments of truth)

日本語の概要は準備中です。原文の説明を表示しています。

Customer journey v3 — mapping, touchpoints, pain points, optimization, moments of truth

日本語の概要は準備中です。原文の説明を表示しています。

Create an end-to-end customer journey map with stages, touchpoints, emotions, pain points, and opportunities. Use when mapping the customer experience, identifying friction points, improving onboarding, or visualizing the user journey.

日本語の概要は準備中です。原文の説明を表示しています。

Create a customer journey map across stages, touchpoints, actions, emotions, and metrics. Use when diagnosing a broken experience or aligning a team on the full customer flow.

日本語の概要は準備中です。原文の説明を表示しています。

Map the full ecosystem of touchpoints, channels, and relationships across a service. Use when the experience spans more than one product. For one persona's linear journey use `journey-map` (design-research); for backstage operations use `service-blueprint`.

日本語の概要は準備中です。原文の説明を表示しています。

Map one persona's end-to-end experience with stages, touchpoints, emotions, and pain points. Use when improving an existing experience. For the multi-channel ecosystem use `experience-map` (ux-strategy); for screen-level paths use `user-flow-diagram` (prototyping-testing).

日本語の概要は準備中です。原文の説明を表示しています。

Build a weekly cadence of customer touchpoints using Opportunity Solution Trees, assumption mapping, and interview snapshots. Use when the user mentions "continuous discovery", "opportunity solution tree", "weekly interviews", "assumption testing", "discovery habits", "product trio", "outcome-based roadmap", "how do I talk to customers regularly", "we keep building things nobody uses", or "connect research to the roadmap". Also trigger when setting up regular customer feedback loops, prioritizing which experiments to run, or tying discovery insights to delivery work. Covers experience mapping, co-creation, and prioritizing opportunities. For interview technique, see mom-test. For team structure, see inspired-product.

日本語の概要は準備中です。原文の説明を表示しています。

Build and strengthen your e-commerce brand identity. Brand positioning, messaging, visual identity guidelines, and brand consistency across sales channels and marketing touchpoints.

日本語の概要は準備中です。原文の説明を表示しています。

Build and execute brand marketing strategy for B2B companies — thought leadership, ABM brand layer, trust signals, LinkedIn presence, long sales cycle brand touchpoints, and enterprise credibility. Use when the user says "B2B marketing", "B2B brand", "business to business marketing", "selling to companies", "enterprise marketing", "we sell to businesses", "B2B brand strategy", "thought leadership strategy", "B2B content marketing", "account-based marketing brand", "B2B positioning", "how do we build trust with buyers", or is marketing a product or service sold to other businesses rather than consumers.

日本語の概要は準備中です。原文の説明を表示しています。

Loads full context for a React Flow (@xyflow/react) user journey mapping project. Use when working on, extending, debugging, or building features for the journey map tool. Triggers on: "journey map project", "open journey map", "work on journey map", "build user journey", "react flow journey project", "journey-map app", or any request to add features like swimlanes, emotion curves, persona nodes, touchpoints, or pain point markers.

日本語の概要は準備中です。原文の説明を表示しています。

Maps the full customer journey from first touch to advocacy. Generates a comprehensive customer-journey.md with all stages, touchpoints, emotions, pain points, opportunities, Mermaid diagrams, and metrics. Use when mapping customer experience, designing onboarding flows, identifying churn risks, or optimizing conversion funnels.

日本語の概要は準備中です。原文の説明を表示しています。

The craft of creating and maintaining cohesive brand identity systems. Branding translates brand strategy into tangible visual and verbal identity—logos, color systems, typography, imagery, and voice guidelines that work together to make a brand recognizable and memorable. This skill covers logo design, visual identity systems, brand guidelines, naming, verbal identity, and brand application across touchpoints. Great branding is invisible when done right—it feels inevitable, as if the brand couldn't have looked any other way. Use when "logo, branding, brand identity, brand guidelines, visual identity, color palette, typography, brand book, naming, rebrand, brand refresh, brand system, branding, identity, logo, visual-design, guidelines, naming, typography, color" mentioned.

日本語の概要は準備中です。原文の説明を表示しています。

Map customer journeys from awareness to advocacy. Visualize touchpoints, identify drop-off points, analyze channel interactions, and optimize the end-to-end experience. Use when the user asks about customer journey, funnel mapping, touchpoint analysis, or experience optimization.

日本語の概要は準備中です。原文の説明を表示しています。

Create a holistic experience map showing the full ecosystem of user touchpoints, channels, and relationships.

日本語の概要は準備中です。原文の説明を表示しています。

Create an end-to-end user journey map with stages, touchpoints, emotions, pain points, and opportunity areas. Use when mapping the full user experience for a product, feature, or service.

日本語の概要は準備中です。原文の説明を表示しています。

Cold outbound sequence builder — produces multi-touch email + LinkedIn sequences (5-7 touchpoints) personalized by persona type (technical buyer, economic buyer, champion). Use when asked to "write cold emails", "build an outbound sequence", "create prospecting emails", "write my LinkedIn outreach", or "design a cold email campaign".

日本語の概要は準備中です。原文の説明を表示しています。

Design customer support onboarding flow -- first-contact experience, proactive support touchpoints, and setup success checklist. Use when asked to "design our onboarding support", "how do we support new customers during onboarding", or "reduce early churn from setup failures".

日本語の概要は準備中です。原文の説明を表示しています。

"Map and analyze the customer journey across Awareness, Consideration, Decision, Usage, and Advocacy stages. Use this skill when the user needs to understand the customer experience end-to-end, identify drop-off points, optimize touchpoints, or improve conversion — even if they say 'where are we losing customers', 'what's our funnel look like', or 'map the user experience'.".

日本語の概要は準備中です。原文の説明を表示しています。

Map the end-to-end customer journey across awareness, consideration, purchase, onboarding, adoption, retention, and advocacy stages. Identify touchpoints, pain points, emotions, and Moments of Truth per stage. Use when designing or improving customer experience. Do not use for internal employee process mapping — use process-mapper instead.

日本語の概要は準備中です。原文の説明を表示しています。

Use this skill when designing the FSC client onboarding process — mapping document collection touchpoints, approval steps, compliance checkpoint sequencing, and welcome journey handoffs. Trigger keywords: client onboarding design, onboarding workflow requirements, document collection flow, compliance checkpoint, welcome journey, intake process design. NOT for configuring the Action Plan template itself — use admin/fsc-action-plans. NOT for OmniScript screen and branching requirements — use admin/omniscript-flow-design-requirements.

日本語の概要は準備中です。原文の説明を表示しています。

Generate a multi-channel abandoned cart recovery sequence — SMS at 15 min (98% open rate, 25-40% conversion) followed by email cadence at 1hr / 24hr / 72hr, plus optional push and retargeting touchpoints..

日本語の概要は準備中です。原文の説明を表示しています。

Audit how a brand is currently expressed across touchpoints and flag drift from its defined tokens, voice, and strategy. Use to inventory and critique an existing brand before changing it.

日本語の概要は準備中です。原文の説明を表示しています。