本文へ移動
cccskills
無料GitHub で公開

customer-interview-guide

Use this skill when you want to learn from customers or prospects in a structured interview: "write customer interview questions", "voice of customer research", "why did customers buy", "jobs to be done interviews". Plans who to interview, writes a guide that uncovers the buying story (the trigger, the alternatives, the decision, the outcome) without leading questions, and turns the transcripts into themes, buyer language and changes for messaging, ICP and product. Produces an interview guide, a recruit message and a synthesis template.

日本語の概要は準備中です。原文の説明を表示しています。

prosyo-ai/gtm-skillスター 11(GitHub 11 + cccskills 0)

実行スコア 未検証

インストール方法を見る

含まれるファイル(2)

  • SKILL.md3.8 KB
  • references/interview-guide.md1.8 KB

SKILL.md(原文)

インストールする前に、エージェントに与えられる指示の中身を確認できます。

Use this when messaging, ICP or roadmap decisions rest on guesses. Ten good interviews with recent buyers usually reveal more than a hundred survey responses.

Inputs

  • The decision the research should inform (positioning, ICP, pricing, a feature).
  • Who to talk to: recent buyers (last 90 days) are best; also recent churns and lost deals.
  • What you already believe, written down, so you can test it.

The play

1. Recruit the right people

Recent buyers remember the story. Aim for 8 to 12 interviews across segments. Recruit with a short, honest ask:

Hi Maya, you started with us last month. Could I ask you 20 minutes of questions about how you decided? No sales pitch, just learning. As thanks, <a small, appropriate gesture>.

2. Ask about the story, not opinions

Follow the timeline of the purchase:

  1. Before: "What were you doing before? What was annoying about it?"
  2. Trigger: "What happened that made you start looking then?"
  3. Search: "What else did you look at? What did you almost choose?"
  4. Decision: "What made you pick this? Who else had a say? What almost stopped it?"
  5. After: "What's different now? What would you miss if it disappeared?"

Read references/interview-guide.md for the full guide with follow-ups and the synthesis template.

3. Avoid leading questions

Not "Would you say our reporting saved you time?" but "What happened the last time you needed a report?" Ask for specific past events, not hypothetical future behaviour.

4. Capture the exact words

Record (with permission) and pull verbatim quotes. The buyer's phrases are the raw material for headlines, emails and battlecards.

5. Synthesise into decisions

Group findings into triggers, alternatives, decision criteria, objections and outcomes. A theme needs 3+ interviews. Each theme ends with a recommended change.

What good looks like

  • Interviewees do most of the talking and tell stories with specific moments.
  • The synthesis includes surprises, not just confirmation.
  • Buyer phrases end up in the next round of copy.
  • The common mistake is turning the interview into a demo or a satisfaction survey, which produces polite praise and no insight.

Rules

  • MUST get permission before recording and anonymise quotes unless the person agrees otherwise.
  • MUST ask about past events, not hypothetical opinions.
  • NEVER sell during a research interview.
  • NEVER present a single interview as a pattern.

Example prompts

  • "Write a customer interview guide to find out why our last 20 customers bought."
  • "Here are 9 interview transcripts. Synthesise themes and buyer language for our homepage."
  • "Write a recruit email for interviews with customers who churned last quarter."

レビュー

まだレビューはありません。使ってみた感想をお寄せください。

コメント

ログインなしで書き込めます。使ってみた感想、質問、動かなかった環境などを気軽にどうぞ。

まだコメントはありません。最初のコメントを書いてみませんか。

送信するとすぐに公開されます。メールアドレスや電話番号などの個人情報は書かないでください。URL は 2 つまでです。

0 / 1000 文字

このフォームは reCAPTCHA で保護されており、Google のプライバシーポリシーと利用規約が適用されます。

同じリポジトリのスキル

Use this skill when you run account-based marketing or sales on a short list of named accounts: "build an ABM plan", "account plan for our top 20", "how do we break into this enterprise account", "1:1 ABM program". Picks the accounts and the ABM tier (1:1, 1:few, 1:many), maps the buying group, writes the account insight and value hypothesis, plans coordinated sales and marketing plays by stage, and sets the metrics (engagement, meetings, pipeline) that show it is working.

日本語の概要は準備中です。原文の説明を表示しています。

prosyo-ai/gtm-skill112026年10月23日 更新

Use this skill when you need to research a target company before outreach, a first call or an account plan: "research this account", "what should I know about Acme before the call", "find a reason to reach out". Produces a one-page account brief with what the company does, current priorities, recent trigger events, likely pains tied to your offer, the people to contact and three specific outreach angles, each with its source. Built for SDRs, AEs and founders doing B2B sales.

日本語の概要は準備中です。原文の説明を表示しています。

prosyo-ai/gtm-skill112026年10月23日 更新

Use this skill when you need to decide which accounts get the most effort: "tier my account list", "which accounts should get 1:1 research", "prioritise my territory", "score these companies". Scores every account on ICP fit and timing, assigns Tier 1, 2 or 3 with a clear effort level for each tier, and explains the score so reps trust it. Produces a tiered account list and the operating rules for how much research, personalization and channel effort each tier gets.

日本語の概要は準備中です。原文の説明を表示しています。

prosyo-ai/gtm-skill112026年10月23日 更新

Use this skill when you want your brand recommended and cited by AI assistants and answer engines (ChatGPT, Claude, Gemini, Perplexity, AI Overviews): "answer engine optimisation", "get cited by ChatGPT", "AEO audit", "why doesn't AI recommend us", "generative engine optimization". Finds the questions buyers ask assistants in your category, checks how answers describe you today, and rewrites pages so they give extractable, factual, well-structured answers with clear entities, comparisons, schema and third-party corroboration.

日本語の概要は準備中です。原文の説明を表示しています。

prosyo-ai/gtm-skill112026年10月23日 更新

Use this skill when you want to close the loop with a prospect who has not replied after several touches, or a deal that went silent: "write a breakup email", "last email in the sequence", "close the loop politely". Writes a short, gracious final email that gives an easy out, invites a one-word reply, leaves the door open for later and often gets more replies than any earlier step. Includes versions for cold sequences, stalled deals and lost champions.

日本語の概要は準備中です。原文の説明を表示しています。

prosyo-ai/gtm-skill112026年10月23日 更新

Use this skill when you need B2B buyer personas that sales and marketing will actually use: before writing outreach to a new title, when messaging feels generic, or when a deal stalls because the wrong person is engaged. Builds a persona per role in the buying committee with goals, pains in their own words, what they are measured on, objections, trusted sources and the message angle that works, plus a do-not-say list. Covers economic buyers, champions, users and blockers.

日本語の概要は準備中です。原文の説明を表示しています。

prosyo-ai/gtm-skill112026年10月23日 更新

prosyo-ai のスキルをすべて見る

このスキルの問題を報告する