better-isms

Use this skill when a certification audit is booked and the team wants to know whether the first stage will go through, and asks "are we ready for stage 1", "pre-audit readiness check", "what will the auditor read first", "documentation review before the certification audit", "mock stage 1" or "what would stop the audit". Walks the documentation set the way a certification auditor reads it, checks that documents agree with each other and with the records, and writes a list of stoppers, likely findings and polish items with an owner and a fix for each.

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Use this skill when a company has a risk assessment and treatment plan and now needs its first statement of applicability, and asks "build our SoA", "draft the statement of applicability", "which controls apply to us", "SoA from the risk treatment plan", "justify inclusions and exclusions" or "our SoA says implemented everywhere". Drafts one row per control of the reader's framework with the inclusion decision, the risk or obligation behind it, an implementation status taken from records, an evidence pointer and an owner role, and writes a CSV statement plus notes of open decisions.

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Use this skill when a team must define what its management system covers before a certification project, or its current scope is one vague sentence, and asks "write our ISMS scope", "what should be in scope", "can we exclude the sales office", "scope for the certificate", "draw the boundary of our management system" or "the auditor says our scope is unclear". Drafts the scope statement with boundaries, interfaces, dependencies and justified exclusions, for a security, privacy or AI management system, and writes a statement file plus a boundary table of open questions.

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Use this skill when personal data goes, or will go, to a recipient outside the EEA, or someone asks "do we need a TIA", "transfer impact assessment", "SCCs for this vendor", "can we use this US vendor under GDPR", "international data transfer assessment", "Schrems II assessment" or "our customer asked for our transfer assessments". Confirms whether there is a transfer at all, maps the full chain including remote access and sub-processors, identifies the transfer mechanism, structures the destination law assessment from sourced material, proposes supplementary measures and drafts a documented assessment with a review trigger.

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Use this skill when a company needs its information security policy set written or rebuilt, or asks "write our security policies", "draft the information security policy", "we need policies for the audit", "policy pack for a startup", "our template policies are 40 documents nobody reads" or "which policies do we actually need". Maps the policy set to the company's size and owners, drafts the top-level policy and the topic policies in testable language that reflects what the company does, flags commitments that need a decision, and prepares the approval and communication record for leadership.

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Use this skill when an engineering team needs a secure development policy, or has one that does not match how code really ships, and asks "write our secure SDLC policy", "secure development policy from our CI", "document our code review and scanning for the audit", "what does our pipeline already enforce", "change management for engineers" or "secure coding policy for SOC 2 or CRA". Reads the repositories and pipeline definitions, inventories what is actually enforced (reviews, checks, scanners, deploy gates, dependency and secret controls), and writes a policy whose every "must" points to the place it is enforced, with gaps listed as decisions.

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Use this skill when a statement of applicability already exists and the team wants its exclusions to survive the audit, and asks "review our SoA exclusions", "is this a valid justification", "can we exclude physical security if we are fully remote", "the auditor challenged our not applicable controls", "rewrite our exclusion justifications" or "we outsource it, so it does not apply, right". Tests every excluded control against scope, assets, activities, suppliers, risks and commitments, gives each a keep, rewrite, reverse or ask verdict, and writes a review table plus rewritten justifications for the owner to approve.

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Use this skill when the company acts as a processor for its customers and someone asks "update our subprocessor list", "are we missing subprocessors", "we added a new tool, do we need to tell customers", "check the public subprocessor page", "where is customer data processed" or "draft the subprocessor change notice". Finds which suppliers actually receive customer personal data, compares them with the published list, records purpose, data, locations and transfer basis for each, works out the customer notice duties from the signed agreements, and writes an updated register, a change list and a draft notice for review.

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Use this skill when a company needs to decide how much assessment each supplier deserves, or asks "tier our vendors", "which suppliers are critical", "we have 200 vendors and cannot assess them all", "build a third-party risk tiering", "rank suppliers by risk" or "which vendors need a security review this year". Builds the complete supplier population from finance, single sign-on and contracts, scores each supplier on data, access and dependency, assigns a tier by the highest axis, sets the assessment depth and cycle per tier, and writes a tiered list with the reason for every score.

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Use this skill when a supplier has returned a security questionnaire, assurance report, certificate or trust pack and someone asks "review this vendor's answers", "is this supplier safe to use", "read their SOC report for us", "what should we ask the vendor next", "triage the vendor security assessment" or "does their certificate cover the service we buy". Checks report and certificate scope against the service in use, sorts answers into evidenced, asserted, contradicted and evasive, lists the obligations the report puts back on the customer, and writes a triage note with follow-up questions and a proposed decision for the owner.

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Use this skill when the implementation status column of a statement of applicability may not match reality, and the team asks "is our SoA accurate", "check the implemented column", "do we have evidence for every implemented control", "reconcile the SoA with our evidence", "pre-audit evidence check" or "the auditor found a control marked implemented with no records". Samples the records behind every control marked implemented, grades the evidence, proposes a corrected status for each row and writes a reconciliation table plus an evidence gap list with owners.

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Use this skill when a company needs a written risk assessment method before it builds or rescores a register, or when the current method produces registers where everything scores 3. Triggers: "write our risk methodology", "define likelihood and impact scales", "what is our risk appetite", "risk acceptance criteria", "who can accept a risk", "our auditor says the method is not repeatable", "risk matrix for our ISMS". Drafts a short method with likelihood and impact anchors in the company's own money, hours and records, a scoring rule, an acceptance threshold with an authority ladder, reassessment triggers, and a calibration test on five sample risks.

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Use this skill when an internal or external audit raised a nonconformity, finding, exception or observation and the team must answer it, or asks "write the corrective action plan", "root cause for this audit finding", "respond to the major nonconformity", "CAPA for the auditor", "how do we close this finding" or "the auditor rejected our corrective action". Separates correction from corrective action, runs a root cause analysis that stops at a cause the company controls, checks for the same problem elsewhere, and drafts a response with actions, owners, dates and the evidence that will prove effectiveness at the next audit.

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Use this skill when a team needs its first information security risk register, or has one that is a copied catalogue nobody owns, and asks "build our risk register", "draft a risk assessment", "what are our top risks", "risk register from scratch", "our auditor wants a risk assessment" or "turn our incidents and findings into risks". Drafts 20 to 40 company-specific risk scenarios from the material the agent can reach, scores them against an agreed method, proposes owners and treatments, and writes a CSV register plus a notes file of assumptions and questions for owners.

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Use this skill when a risk owner wants to accept a residual risk instead of treating it further, or when someone asks "write a risk acceptance", "we want to accept this risk", "risk exception form", "document the risk acceptance for the auditor", "security exception for this system", "can we sign off this risk" or "management accepted the risk, how do we record it". Drafts a one-page decision record per risk: the risk and its score, the options considered with cost, why acceptance is reasonable, compensating measures with evidence, conditions, expiry and the triggers that reopen it, with a signature block for the person who holds the authority.

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Use this skill when an incident may have to be reported to an authority, customers or affected people, and the team asks "do we have to notify", "72 hours", "24 hour early warning", "is this a notifiable breach", "major incident report", "who do we tell and by when", "draft the breach notification" or "do we tell the customers". Fixes the facts and the awareness time, tests each regime and contract that may apply, builds one table of recipients and deadlines with the earliest first, drafts each notification for review, and records the reasoning for every decision not to notify.

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Use this skill when a financial entity in scope of DORA needs to build or refresh its register of ICT third-party arrangements, and someone asks "build our register of information", "list our ICT providers for the regulator", "which providers support critical or important functions", "refresh the DORA register", "map our ICT contracts to functions" or "where is our provider concentration". Builds the population of ICT arrangements including intra-group ones, maps each to the functions it supports, collects the fields a supervisor will ask about, flags concentration, missing exit plans and contract gaps, and writes a working register with open questions for function owners.

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Use this skill when a company needs a working process for privacy requests, or just received one and has none, and asks "DSAR procedure", "how do we handle a subject access request", "someone asked us to delete their data", "right to erasure process", "data subject rights workflow", "GDPR request handling" or "we missed the one-month deadline". Designs intake from any channel, a proportionate identity check, the system search map, review and redaction, response templates per right, deadline tracking and a request log, written as a procedure the support and privacy teams can run.

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Use this skill when a published privacy notice may no longer match what the company does, or someone asks "is our privacy policy accurate", "check our privacy notice against the RoPA", "privacy notice review", "Article 13 and 14 check", "does our website privacy policy cover our vendors and cookies" or "update the privacy notice for the new product". Maps every collection point, compares each notice with the processing record, the vendor list and what the site and product actually collect, classifies what is missing, wrong, vague or stale, and drafts a redline plus the practice fixes that a notice edit cannot solve.

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Use this skill when a company with a security applicability statement extends its management system to privacy or to AI, and asks "extend our SoA for privacy", "which privacy controls apply to a processor", "AI controls applicability", "SoA for our AI management system", "are we controller or processor for this" or "do the AI development controls apply if we only use a model". Settles the company's role per processing activity and per AI system, decides applicability of the additional controls from those roles and the risk or impact assessments, and writes an extension to the applicability statement plus role and scope notes.

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Use this skill when a bank, payment or e-money institution, investment firm, insurer, crypto-asset service provider or other financial entity in scope of DORA needs to know whether its ICT risk management setup holds up, or when someone asks "DORA gap analysis", "are we DORA compliant on ICT risk", "check our ICT risk management framework", "prepare for the supervisor's DORA review", "does our ISO 27001 ISMS cover DORA" or "audit our Article 6 framework". Confirms the entity type and whether the simplified regime applies, maps the entity's own documents and records against the ICT risk management articles, and writes a gap list with owners, evidence and priorities.

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Use this skill when a risk register has treatment decisions but no plan anyone can execute, or when someone asks "write the risk treatment plan", "turn the risk register into actions", "what do we do about our high risks", "treatment plan for the auditor", "budget the security roadmap from the risks" or "our treatment plan is just a list of controls". Turns each reduce, avoid or transfer decision into dated actions with an owner, budget, dependency and the record that will prove it was done, states the expected residual score and why, and adds interim measures for risks that stay high while the work runs. Writes a CSV plan and a short notes file.

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Use this skill when an incident or a serious near miss is closed and the team must learn from it, or an auditor asks for lessons learned, and someone says "run the post-mortem", "post-incident review", "lessons learned", "retro on the outage", "blameless review", "root cause of the incident" or "what do we change after this breach". Builds the timeline from records before the meeting, runs a blameless discussion, finds the contributing factors, and turns them into a few owned, dated actions linked to updates of the risk register, controls, playbooks and supplier records, then writes the review and an action tracker.

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Use this skill when the risk register and the statement of applicability were written separately and may not agree, and the team asks "do our risks link to our controls", "traceability between risk treatment and the SoA", "why is this control applicable", "the auditor could not trace a risk to a control", "check our risk treatment plan against the SoA" or "orphan controls". Checks in both directions that every treated risk points to controls and actions, and every applicable control traces back to a risk or obligation, then writes a traceability matrix and a list of orphans and contradictions with proposed fixes.

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