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Turn interviews, surveys, support conversations, and public reviews into evidence-based customer insights. Identify recurring problems, buying triggers, and customer language, then build research reports, quote collections, or personas and plan interviews or surveys to fill gaps.
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Prepare customer interviews to investigate problems, churn, or new product ideas. Clarify research goals, participants, and access constraints, then choose a method and create a tailored plan with questions, follow-ups, bias checks, and criteria for useful findings.
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Designs customer interviews and turns the transcripts into decisions. Produces an interview guide plus a synthesis (forces of progress, jobs, pathways, opportunities) you can paste into a doc. Use for 'customer interviews', 'discovery calls', 'JTBD', 'switch interview', 'who should I talk to', 'how many interviews', 'synthesize these transcripts', or 'why do customers churn/buy'. Draws on 140 Lenny's Podcast guests incl. Teresa Torres, Bob Moesta and Judd Antin.
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将访谈、客服工单、问卷和使用记录整理为用于产品或设计决策的HTML页面，集中展示证据、主题、可信程度、改进方案比较及下一步实验。
Manage job searches through modes for evaluating vacancies, tailoring CVs, tracking applications, drafting outreach, and preparing for interviews. Start from a job description or URL, or choose a specific task to produce relevant documents and status summaries.
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Turn speech from audio or video recordings into text using OpenAI. Save transcripts as text or JSON, with optional speaker labels and reference recordings to help identify known speakers in meetings or interviews.
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Prepare for engineering interviews with structured practice in algorithms, system design, and questions about past experience. Develop explanations of your reasoning, analyze solution efficiency, discuss design tradeoffs, and organize concrete stories about your work.
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Analyze public reviews, app stores, and forums to identify unmet customer needs, competitor weaknesses, and reasons for switching products. Receive short customer quotes with source links, recurring themes, and hypotheses to validate in interviews.
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Guide a product team from a problem hypothesis through customer interviews, research synthesis, and solution experiments. Use six structured phases to gather evidence, compare options, and decide whether to build, change direction, or stop.
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End-to-end user research assistant — qualitative and quantitative. Use this skill whenever the user mentions user research, user interviews, discussion guides, interview guides, research plans, qualitative research, quantitative research, user surveys, survey design, usability studies, participant recruitment, research synthesis, interview transcripts, research reports, running studies with AI, or explicitly mentions Cookiy AI. Also trigger when users want to talk to customers, conduct discovery research, create a study or survey, analyze interview data, run AI-moderated interviews, or collect survey responses. Covers the full lifecycle: planning studies, creating discussion guides, running AI-moderated interviews (real or synthetic) via Cookiy, designing and distributing surveys, and synthesizing results into reports.
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Use when validating product assumptions before building, discovering unmet user needs, understanding customer problems and workflows, testing concepts or positioning, researching target markets, identifying jobs-to-be-done and hiring triggers, uncovering pain points and workarounds, or when users mention user research, customer interviews, surveys, discovery interviews, validation studies, or voice of customer.
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Use this skill when process owners, engineers or executives will be interviewed in an external or internal audit and need to be ready, or when someone asks "prepare the team for the auditor interviews", "what will the auditor ask our CTO", "interview briefing for the audit", "how should people answer the auditor", "mock audit interviews" or "our engineers are nervous about the audit". Builds a one-page brief per role: what the auditor is likely to ask, the records that person should be able to open, the honest way to answer what they do not know, and a short mock interview, plus an interview schedule with the evidence each session needs.
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Builds DRAFT user personas from the research notes, interview summaries, survey free text and support themes the user provides: for each persona the goals, pains, jobs to be done, context of use, quotes exactly as supplied with their participant codes, and the evidence count behind every attribute, with names, demographics and any detail no participant stated left UNKNOWN rather than invented. Use when the user asks to "build personas from these interviews", "who are our users based on this research", "draft user personas", "turn these research notes into personas" or "update our personas with the new interviews". Do not use for theming a batch of customer feedback into counts, use customer-feedback-theme-synthesis instead; for exit interviews, use exit-interview-synthesis; for the requirements those personas imply, use product-requirements-draft. Drafts for human review; never approves, authorises or signs off.
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Synthesises exit interview notes or leaver survey responses into a DRAFT themed report: coded themes with record counts and shares, anonymised verbatim evidence, breakdowns by broad group only for groups that meet a minimum group size, referred items and open questions for the people team, without naming or identifying any individual. Use when the user asks to analyse, summarise, code, theme or report on exit interviews, leaver feedback, attrition interviews or departure surveys, or says "what are our leavers telling us", "theme these exit interviews" or "summarise the leaver survey". Do not use for customer or product feedback, use customer-feedback-theme-synthesis instead; for redacting one document with no theming, use document-deidentification-pass. Drafts for human review; never approves, authorises or signs off.
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Run Mom Test–style customer-discovery interviews to validate or kill an unbuilt idea — generate a non-leading interview guide, conduct or coach the conversations, and synthesize signal vs compliments. Load when the user asks to do customer discovery, run problem interviews, validate an idea with users, run a Mom Test, design an interview guide, or says "talk to customers", "validate the problem", "interview users", "Mom Test this", "did real users want it", "synthesize my interviews", "I just talked to N people". Sub-skill of `venture-exploration`. Hard-bans "would you use this?", solution-pitching, friend/family-only ICP, and treating compliments as validation. Calls `secure-*` before synthesizing any pasted external transcripts.
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通过多轮访谈梳理品牌目的、定位、客户群、个性和表达风格，整理创始人之间的共识与分歧，最终形成可向设计师、文案及外部协作者共享的品牌手册。
Transcribe audio and video with ElevenLabs Scribe v2 in over 90 languages. Identify different speakers and capture word timings for meeting records, interviews, and subtitle preparation, with live transcription also covered.
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Work with John, a product manager persona, to clarify requirements through user interviews and stakeholder alignment. Turn a product vision into a PRD, a product requirements document, and small, validated increments for development.
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Turn user data and interviews into research-backed personas, or representative user profiles. The toolkit also supports mapping user journeys, planning usability tests, and combining research findings to guide and validate design decisions.
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Prioritize product features, analyze customer interviews, and draft product requirements documents. Scoring scripts and document templates help turn customer problems, expected impact, and development effort into a roadmap with clear scope and success measures.
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Turn a feature idea into a detailed implementation plan through research, interviews, and reviews by Gemini and Codex. Produce self-contained work sections with dependencies and acceptance criteria, plus files for supported automated implementation workflows.
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Turn applications into a ranked shortlist using only the job’s stated criteria, with evidence for each score. Prepare candidate replies, coordinate interview times, and create an onboarding checklist while leaving hiring decisions to the owner.
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Turn interview notes, survey responses, and customer feedback into findings supported by evidence. Group recurring themes, assess frequency and impact, and produce prioritized recommendations to guide product improvements and future research.
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Turn interviews, surveys, usability notes, and customer feedback into shared themes, user groups, and prioritized recommendations. Findings include supporting quotes and participant counts, helping teams connect research evidence to concrete product improvements.
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