Analyze data distributions, trends, unusual values, and differences between groups using suitable statistical methods. The skill guides interpretation of effect sizes, meaning the magnitude of differences, alongside uncertainty and business impact, while checking for misleading conclusions.
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Apply statistical methods including descriptive stats, trend analysis, outlier detection, and hypothesis testing. Use when analyzing distributions, testing for significance, detecting anomalies, computing correlations, or interpreting statistical results.
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Descriptive statistics, trend analysis, outlier detection, hypothesis testing, and guidance on when to be cautious about statistical claims.
Choose the right measure of center based on the data:
| Situation | Use | Why |
|---|---|---|
| Symmetric distribution, no outliers | Mean | Most efficient estimator |
| Skewed distribution | Median | Robust to outliers |
| Categorical or ordinal data | Mode | Only option for non-numeric |
| Highly skewed with outliers (e.g., revenue per user) | Median + mean | Report both; the gap shows skew |
Always report mean and median together for business metrics. If they diverge significantly, the data is skewed and the mean alone is misleading.
Report key percentiles to tell a richer story than mean alone:
p1: Bottom 1% (floor / minimum typical value)
p5: Low end of normal range
p25: First quartile
p50: Median (typical user)
p75: Third quartile
p90: Top 10% / power users
p95: High end of normal range
p99: Top 1% / extreme users
Example narrative: "The median session duration is 4.2 minutes, but the top 10% of users spend over 22 minutes per session, pulling the mean up to 7.8 minutes."
Characterize every numeric distribution you analyze:
Moving averages to smooth noise:
# 7-day moving average (good for daily data with weekly seasonality)
df['ma_7d'] = df['metric'].rolling(window=7, min_periods=1).mean()
# 28-day moving average (smooths weekly AND monthly patterns)
df['ma_28d'] = df['metric'].rolling(window=28, min_periods=1).mean()
Period-over-period comparison:
Growth rates:
Simple growth: (current - previous) / previous
CAGR: (ending / beginning) ^ (1 / years) - 1
Log growth: ln(current / previous) -- better for volatile series
Check for periodic patterns:
For business analysts (not data scientists), use straightforward methods:
Always communicate uncertainty. Provide a range, not a point estimate:
When to escalate to a data scientist: Non-linear trends, multiple seasonalities, external factors (marketing spend, holidays), or when forecast accuracy matters for resource allocation.
Z-score method (for normally distributed data):
z_scores = (df['value'] - df['value'].mean()) / df['value'].std()
outliers = df[abs(z_scores) > 3] # More than 3 standard deviations
IQR method (robust to non-normal distributions):
Q1 = df['value'].quantile(0.25)
Q3 = df['value'].quantile(0.75)
IQR = Q3 - Q1
lower_bound = Q1 - 1.5 * IQR
upper_bound = Q3 + 1.5 * IQR
outliers = df[(df['value'] < lower_bound) | (df['value'] > upper_bound)]
Percentile method (simplest):
outliers = df[(df['value'] < df['value'].quantile(0.01)) |
(df['value'] > df['value'].quantile(0.99))]
Do NOT automatically remove outliers. Instead:
Report what you did: "We excluded 47 records (0.3%) with transaction amounts >$50K, which represent bulk enterprise orders analyzed separately."
For detecting unusual values in a time series:
Use hypothesis testing when you need to determine whether an observed difference is likely real or could be due to random chance. Common scenarios:
| Scenario | Test | When to Use |
|---|---|---|
| Compare two group means | t-test (independent) | Normal data, two groups |
| Compare two group proportions | z-test for proportions | Conversion rates, binary outcomes |
| Compare paired measurements | Paired t-test | Before/after on same entities |
| Compare 3+ group means | ANOVA | Multiple segments or variants |
| Non-normal data, two groups | Mann-Whitney U test | Skewed metrics, ordinal data |
| Association between categories | Chi-squared test | Two categorical variables |
Statistical significance means the difference is unlikely due to chance.
Practical significance means the difference is large enough to matter for business decisions.
A difference can be statistically significant but practically meaningless (common with large samples). Always report:
When you find a correlation, explicitly consider:
What you can say: "Users who use feature X have 30% higher retention" What you cannot say without more evidence: "Feature X causes 30% higher retention"
When you test many hypotheses, some will be "significant" by chance:
A trend in aggregated data can reverse when data is segmented:
You can only analyze entities that "survived" to be in your dataset:
Aggregate trends may not apply to individuals:
Be wary of false precision:
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Review a design or web page against WCAG 2.1 AA, an accessibility standard. Organize findings on contrast, keyboard access, forms, and screen reader behavior, with severity levels and practical recommendations for fixes.
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Build a single brief on an existing customer using available sales records, emails, documents, call notes, and internal chat. Understand the current situation, key contacts, recent discussions, and gaps that may need attention.
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Build or refresh a strategic customer account plan from sales records, emails, and meeting transcripts. Organize goals, stakeholders, growth opportunities, risks, and dated actions into a document, then sync approved highlights to the customer relationship management system.
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Research sales accounts using Common Room data to summarize company details, buying signals, ownership, and key contacts. Answer specific questions directly or prepare a broader briefing with evidence-based next steps, clearly identifying missing information.
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Research prospective companies and contacts, check existing customer records, and assess fit against your ideal customer profile. Receive a sourced brief covering recent developments, likely priorities, outreach talking points, and a suggested next step.
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Score and group accounts by customer fit and engagement, such as recent contact and open sales opportunities. Identify where to focus sales effort, choose next actions, and spot promising accounts with neglected outreach or missing information.
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