<!-- Auto-generated from Telnyx OpenAPI specs. Do not edit. -->

Telnyx Voice Gather - Ruby

Installation

gem install telnyx

Setup

require "telnyx"

client = Telnyx::Client.new(
  api_key: ENV["TELNYX_API_KEY"], # This is the default and can be omitted
  public_key: ENV["TELNYX_PUBLIC_KEY"], # Required for client.webhooks.unwrap (webhook verification)
)

All examples below assume client is already initialized as shown above.

Error Handling

All API calls can fail with network errors, rate limits (429), validation errors (422), or authentication errors (401). Always handle errors in production code:

begin
  result = client.messages.send_(to: "+13125550001", from: "+13125550002", text: "Hello")
rescue Telnyx::Errors::APIConnectionError
  puts "Network error — check connectivity and retry"
  raise
rescue Telnyx::Errors::RateLimitError
  # 429: rate limited — wait, then retry the request (bounded exponential backoff)
  sleep(1) # Check Retry-After header for actual delay
  # ...retry the call here (give up after a few attempts); otherwise re-raise:
  raise
rescue Telnyx::Errors::APIStatusError => e
  puts "API error #{e.status}: #{e.message}"
  if e.status == 422
    puts "Validation error — check required fields and formats"
  end
  raise # A failed request must never look like success to the caller
end

Common error codes: 401 invalid API key, 403 insufficient permissions, 404 resource not found, 422 validation error (check field formats), 429 rate limited (retry with exponential backoff).

Add messages to AI Assistant

Add messages to the conversation started by an AI assistant on the call.

POST /calls/{call_control_id}/actions/ai_assistant_add_messages

Optional: client_state (string), command_id (string), messages (array[object]), trigger_response (boolean)

response = client.calls.actions.add_ai_assistant_messages("v3:550e8400-e29b-41d4-a716-446655440000_gRU1OGRkYQ")

puts(response)

Returns: result (string)

Start AI Assistant

Start an AI assistant on the call. Expected Webhooks:

• call.conversation.created includes conversation_id during startup
• call.conversation.ended
• call.conversation_insights.generated

POST /calls/{call_control_id}/actions/ai_assistant_start

Optional: assistant (object), client_state (string), command_id (string), greeting (string), interruption_settings (object), message_history (array[object]), participants (array[object]), send_message_history_updates (boolean), transcription (object)

response = client.calls.actions.start_ai_assistant("v3:550e8400-e29b-41d4-a716-446655440000_gRU1OGRkYQ")

puts(response)

Returns: conversation_id (uuid), result (string)

Stop AI Assistant

Stops the AI assistant currently engaged on the call. The call remains active and can continue with other call control commands.

POST /calls/{call_control_id}/actions/ai_assistant_stop

Optional: client_state (string), command_id (string)

response = client.calls.actions.stop_ai_assistant("v3:550e8400-e29b-41d4-a716-446655440000_gRU1OGRkYQ")

puts(response)

Returns: result (string)

Gather

Gather DTMF signals to build interactive menus. You can pass a list of valid digits. The Answer command must be issued before the gather command.

POST /calls/{call_control_id}/actions/gather

Optional: client_state (string), command_id (string), gather_id (string), initial_timeout_millis (int32), inter_digit_timeout_millis (int32), maximum_digits (int32), minimum_digits (int32), terminating_digit (string), timeout_millis (int32), valid_digits (string)

response = client.calls.actions.gather("v3:550e8400-e29b-41d4-a716-446655440000_gRU1OGRkYQ", minimum_digits: 1, maximum_digits: 4)
puts(response)

Returns: result (string)

Gather stop

Stop current gather. Expected Webhooks:

• call.gather.ended

POST /calls/{call_control_id}/actions/gather_stop

Optional: client_state (string), command_id (string)

response = client.calls.actions.stop_gather("v3:550e8400-e29b-41d4-a716-446655440000_gRU1OGRkYQ")

puts(response)

Returns: result (string)

Gather using AI

Gather parameters defined in the request payload using a voice assistant. You can pass parameters described as a JSON Schema object and the voice assistant will attempt to gather these informations.

POST /calls/{call_control_id}/actions/gather_using_ai — Required: parameters

Optional: assistant (object), client_state (string), command_id (string), gather_ended_speech (string), greeting (string), interruption_settings (object), language (object), message_history (array[object]), send_message_history_updates (boolean), send_partial_results (boolean), transcription (object), user_response_timeout_ms (integer), voice (string), voice_settings (object)

response = client.calls.actions.gather_using_ai("v3:550e8400-e29b-41d4-a716-446655440000_gRU1OGRkYQ",
  parameters: {properties: "bar", required: "bar", type: "bar"}
)

puts(response)

Returns: conversation_id (uuid), result (string)

Gather using audio

Play an audio file on the call until the required DTMF signals are gathered to build interactive menus. You can pass a list of valid digits along with an 'invalid_audio_url', which will be played back at the beginning of each prompt. Playback will be interrupted when a DTMF signal is received.

POST /calls/{call_control_id}/actions/gather_using_audio

Optional: audio_url (string), client_state (string), command_id (string), inter_digit_timeout_millis (int32), invalid_audio_url (string), invalid_media_name (string), maximum_digits (int32), maximum_tries (int32), media_name (string), minimum_digits (int32), terminating_digit (string), timeout_millis (int32), valid_digits (string)

response = client.calls.actions.gather_using_audio("v3:550e8400-e29b-41d4-a716-446655440000_gRU1OGRkYQ")

puts(response)

Returns: result (string)

Gather using speak

Convert text to speech and play it on the call until the required DTMF signals are gathered to build interactive menus. You can pass a list of valid digits along with an 'invalid_payload', which will be played back at the beginning of each prompt. Speech will be interrupted when a DTMF signal is received.

POST /calls/{call_control_id}/actions/gather_using_speak — Required: voice, payload

Optional: client_state (string), command_id (string), inter_digit_timeout_millis (int32), invalid_payload (string), language (enum: arb, cmn-CN, cy-GB, da-DK, de-DE, en-AU, en-GB, en-GB-WLS, en-IN, en-US, es-ES, es-MX, es-US, fr-CA, fr-FR, hi-IN, is-IS, it-IT, ja-JP, ko-KR, nb-NO, nl-NL, pl-PL, pt-BR, pt-PT, ro-RO, ru-RU, sv-SE, tr-TR), maximum_digits (int32), maximum_tries (int32), minimum_digits (int32), payload_type (enum: text, ssml), service_level (enum: basic, premium), terminating_digit (string), timeout_millis (int32), valid_digits (string), voice_settings (object)

response = client.calls.actions.gather_using_speak("v3:550e8400-e29b-41d4-a716-446655440000_gRU1OGRkYQ", payload: "say this on call", voice: "male")

puts(response)

Returns: result (string)

---

Webhooks

Webhook Verification

Telnyx signs webhooks with Ed25519. Each request includes telnyx-signature-ed25519 and telnyx-timestamp headers. Always verify signatures in production:

Verification needs your account's public key (Mission Control Portal → API Keys → Public Key). The SDK reads it from TELNYX_PUBLIC_KEY (the ## Setup block above passes it explicitly); without it every valid webhook fails verification and the handler below returns 400.

# In your webhook handler (e.g., Sinatra — use raw body):
post "/webhooks" do
  payload = request.body.read
  headers = {
    "telnyx-signature-ed25519" => request.env["HTTP_TELNYX_SIGNATURE_ED25519"],
    "telnyx-timestamp" => request.env["HTTP_TELNYX_TIMESTAMP"],
  }
  begin
    event = client.webhooks.unwrap(payload, headers)
  rescue => e
    halt 400, "Invalid signature: #{e.message}"
  end
  # Signature valid — event is the parsed webhook payload
  puts "Received event: #{event.data.event_type}"
  status 200
end

The following webhook events are sent to your configured webhook URL. All webhooks include telnyx-timestamp and telnyx-signature-ed25519 headers for Ed25519 signature verification. Use client.webhooks.unwrap() to verify.

Event	Description
CallAIGatherEnded	Call AI Gather Ended
CallAIGatherMessageHistoryUpdated	Call AI Gather Message History Updated
CallAIGatherPartialResults	Call AI Gather Partial Results
callGatherEnded	Call Gather Ended

Webhook payload fields

CallAIGatherEnded

Field	Type	Description
data.record_type	enum: event	Identifies the type of the resource.
data.event_type	enum: call.ai_gather.ended	The type of event being delivered.
data.id	uuid	Identifies the type of resource.
data.occurred_at	date-time	ISO 8601 datetime of when the event occurred.
data.payload.call_control_id	string	Call ID used to issue commands via Call Control API.
data.payload.connection_id	string	Telnyx connection ID used in the call.
data.payload.call_leg_id	string	ID that is unique to the call and can be used to correlate webhook events.
data.payload.call_session_id	string	ID that is unique to the call session and can be used to correlate webhook events.
data.payload.client_state	string	State received from a command.
data.payload.from	string	Number or SIP URI placing the call.
data.payload.to	string	Destination number or SIP URI of the call.
data.payload.message_history	array[object]	The history of the messages exchanged during the AI gather
data.payload.result	object	The result of the AI gather, its type depends of the parameters provided in the command
data.payload.status	enum: valid, invalid	Reflects how command ended.

CallAIGatherMessageHistoryUpdated

Field	Type	Description
data.record_type	enum: event	Identifies the type of the resource.
data.event_type	enum: call.ai_gather.message_history_updated	The type of event being delivered.
data.id	uuid	Identifies the type of resource.
data.occurred_at	date-time	ISO 8601 datetime of when the event occurred.
data.payload.call_control_id	string	Call ID used to issue commands via Call Control API.
data.payload.connection_id	string	Telnyx connection ID used in the call.
data.payload.call_leg_id	string	ID that is unique to the call and can be used to correlate webhook events.
data.payload.call_session_id	string	ID that is unique to the call session and can be used to correlate webhook events.
data.payload.client_state	string	State received from a command.
data.payload.from	string	Number or SIP URI placing the call.
data.payload.to	string	Destination number or SIP URI of the call.
data.payload.message_history	array[object]	The history of the messages exchanged during the AI gather

CallAIGatherPartialResults

Field	Type	Description
data.record_type	enum: event	Identifies the type of the resource.
data.event_type	enum: call.ai_gather.partial_results	The type of event being delivered.
data.id	uuid	Identifies the type of resource.
data.occurred_at	date-time	ISO 8601 datetime of when the event occurred.
data.payload.call_control_id	string	Call ID used to issue commands via Call Control API.
data.payload.connection_id	string	Telnyx connection ID used in the call.
data.payload.call_leg_id	string	ID that is unique to the call and can be used to correlate webhook events.
data.payload.call_session_id	string	ID that is unique to the call session and can be used to correlate webhook events.
data.payload.client_state	string	State received from a command.
data.payload.from	string	Number or SIP URI placing the call.
data.payload.to	string	Destination number or SIP URI of the call.
data.payload.message_history	array[object]	The history of the messages exchanged during the AI gather
data.payload.partial_results	object	The partial result of the AI gather, its type depends of the parameters provided in the command

callGatherEnded

Field	Type	Description
data.record_type	enum: event	Identifies the type of the resource.
data.event_type	enum: call.gather.ended	The type of event being delivered.
data.id	uuid	Identifies the type of resource.
data.occurred_at	date-time	ISO 8601 datetime of when the event occurred.
data.payload.call_control_id	string	Call ID used to issue commands via Call Control API.
data.payload.connection_id	string	Call Control App ID (formerly Telnyx connection ID) used in the call.
data.payload.call_leg_id	string	ID that is unique to the call and can be used to correlate webhook events.
data.payload.call_session_id	string	ID that is unique to the call session and can be used to correlate webhook events.
data.payload.client_state	string	State received from a command.
data.payload.from	string	Number or SIP URI placing the call.
data.payload.to	string	Destination number or SIP URI of the call.
data.payload.digits	string	The received DTMF digit or symbol.
data.payload.status	enum: valid, invalid, call_hangup, cancelled, cancelled_amd, timeout	Reflects how command ended.