Manage service incidents from initial assessment through recovery review. The skill organizes severity, impact, roles, status updates, and timelines, then drafts a blameless postmortem with root cause analysis and action items assigned to owners.
中文简介正在准备中。当前显示英语简介。
Run an incident response workflow — triage, communicate, and write postmortem. Trigger with "we have an incident", "production is down", an alert that needs severity assessment, a status update mid-incident, or when writing a blameless postmortem after resolution.
安装前可以查看交给 AI 代理的指令内容。
If you see unfamiliar placeholders or need to check which tools are connected, see CONNECTORS.md.
Manage an incident from detection through postmortem.
/incident-response $ARGUMENTS
/incident-response new [description] # Start a new incident
/incident-response update [status] # Post a status update
/incident-response postmortem # Generate postmortem from incident data
If no mode is specified, ask what phase the incident is in.
┌─────────────────────────────────────────────────────────────────┐
│ INCIDENT RESPONSE │
├─────────────────────────────────────────────────────────────────┤
│ Phase 1: TRIAGE │
│ ✓ Assess severity (SEV1-4) │
│ ✓ Identify affected systems and users │
│ ✓ Assign roles (IC, comms, responders) │
│ │
│ Phase 2: COMMUNICATE │
│ ✓ Draft internal status update │
│ ✓ Draft customer communication (if needed) │
│ ✓ Set up war room and cadence │
│ │
│ Phase 3: MITIGATE │
│ ✓ Document mitigation steps taken │
│ ✓ Track timeline of events │
│ ✓ Confirm resolution │
│ │
│ Phase 4: POSTMORTEM │
│ ✓ Blameless postmortem document │
│ ✓ Timeline reconstruction │
│ ✓ Root cause analysis (5 whys) │
│ ✓ Action items with owners │
└─────────────────────────────────────────────────────────────────┘
| Level | Criteria | Response Time |
|---|---|---|
| SEV1 | Service down, all users affected | Immediate, all-hands |
| SEV2 | Major feature degraded, many users affected | Within 15 min |
| SEV3 | Minor feature issue, some users affected | Within 1 hour |
| SEV4 | Cosmetic or low-impact issue | Next business day |
Provide clear, factual updates at regular cadence. Include: what's happening, who's affected, what we're doing, when the next update is.
## Incident Update: [Title]
**Severity:** SEV[1-4] | **Status:** Investigating | Identified | Monitoring | Resolved
**Impact:** [Who/what is affected]
**Last Updated:** [Timestamp]
### Current Status
[What we know now]
### Actions Taken
- [Action 1]
- [Action 2]
### Next Steps
- [What's happening next and ETA]
### Timeline
| Time | Event |
|------|-------|
| [HH:MM] | [Event] |
## Postmortem: [Incident Title]
**Date:** [Date] | **Duration:** [X hours] | **Severity:** SEV[X]
**Authors:** [Names] | **Status:** Draft
### Summary
[2-3 sentence plain-language summary]
### Impact
- [Users affected]
- [Duration of impact]
- [Business impact if quantifiable]
### Timeline
| Time (UTC) | Event |
|------------|-------|
| [HH:MM] | [Event] |
### Root Cause
[Detailed explanation of what caused the incident]
### 5 Whys
1. Why did [symptom]? → [Because...]
2. Why did [cause 1]? → [Because...]
3. Why did [cause 2]? → [Because...]
4. Why did [cause 3]? → [Because...]
5. Why did [cause 4]? → [Root cause]
### What Went Well
- [Things that worked]
### What Went Poorly
- [Things that didn't work]
### Action Items
| Action | Owner | Priority | Due Date |
|--------|-------|----------|----------|
| [Action] | [Person] | P0/P1/P2 | [Date] |
### Lessons Learned
[Key takeaways for the team]
If ~~monitoring is connected:
If ~~incident management is connected:
If ~~chat is connected:
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Review a design or web page against WCAG 2.1 AA, an accessibility standard. Organize findings on contrast, keyboard access, forms, and screen reader behavior, with severity levels and practical recommendations for fixes.
中文简介正在准备中。当前显示英语简介。
Retrieve financial data for Chinese markets and selected global markets using akshare-cli. Find stock prices, fund values, exchange rates, economic indicators, and financial news, then extract recent records or save results in common file formats.
中文简介正在准备中。当前显示英语简介。
Compare technology options, review a system design, or plan a new component from requirements and constraints. The skill organizes the reasoning into an architecture decision record, a document covering alternatives, trade-offs, consequences, and next steps.
中文简介正在准备中。当前显示英语简介。
Turn existing or proposed business processes into reusable standard operating procedures. Organize steps, roles, conditions, and known exceptions while marking missing details, producing clear handover documents without inventing approvals or responsibilities.
中文简介正在准备中。当前显示英语简介。
Analyze waiting, rework, and handoff waste in business processes using the facts provided. It proposes concrete improvements and, when verification is needed, defines measurement formulas and the minimum records required to assess specific issues.
中文简介正在准备中。当前显示英语简介。
Assess operational risks in processes, projects, or suppliers using provided evidence. Separate observed facts from possible consequences, propose practical responses, and prepare concise summaries or risk registers without treating unknown controls as confirmed gaps.
中文简介正在准备中。当前显示英语简介。