Planning, sales, accounting, legal, and project management (4.6K skills)
Build a workforce plan around the capabilities an organization needs, then sequence hiring, development, and contracting over time. Model attrition and backfills, account for fully loaded costs, and compare growth or contraction scenarios against budget.
Use this skill to shape team structure, hiring plans, role levels, compensation, and performance practices. It helps surface people related risks, improve onboarding and retention, and frame recommendations with their costs, assumptions, and next steps.
Organize the rules behind a sales pipeline, including lead stages, marketing-to-sales handoffs, CRM data, and forecasts. Use it to identify process gaps and define measurable changes, so pipeline reports can be traced to consistent definitions and named deals.
Use this skill to set prices, choose a billing metric, and shape plans for different customer needs. It also helps design upgrade prompts and paywalls, build offers, and assess the risks of changing prices or packaging for existing customers.
Prepare for commercial negotiations by setting targets, walk-away points, and alternatives. Handle discount demands by trading terms such as scope, timing, or contract length, and close only on commitments the delivery team can meet.
Diagnose customer churn by separating failed-payment losses from customers who choose to leave. Identify patterns by customer segment, improve recovery and cancellation flows, and act on warning signals to address product, service, or acquisition causes.
Define measurable benefits for a project, record the baseline before implementation, and assign ownership for tracking results after delivery. Use the skill to assess whether promised value appeared and make post-implementation reviews useful for future decisions.
Validate a user problem and test whether a proposed solution is worth building. The skill helps plan interviews, assess evidence from real behavior, test the riskiest assumption with a low-cost experiment, and reach a clear build, stop, or next-test decision.
Create and improve sales materials such as pitch decks, one-pagers, objection responses, competitor battlecards, demo scripts, and case studies. Focus each asset on where deals stall and help reps explain buyer outcomes, evidence, and next steps.
Use this skill to make revenue decisions across sales, pricing, retention, and partnerships. It helps assess pipeline health and forecasts, manage discounting, understand churn and expansion, and decide which customer segments to pursue or decline.
Improve the flow of goods from sourcing through fulfillment by examining inventory, lead-time variation, supplier dependencies, and delivery performance. Use it to set reorder points, plan alternatives for critical inputs, and investigate stockouts or late, incomplete shipments.
Set service targets around what customers experience, define how each target is measured, and handle missed commitments. Use it to draft or negotiate an SLA, choose useful metrics, or investigate why customers remain dissatisfied even when reported targets are met.
Design the employee journey from pre-start readiness through onboarding and a clean departure. Structure first-day preparation, deliberate ramp-up, knowledge capture before access ends, and owned checklists for accounts, equipment, handovers, and exit feedback.
Create a consistent framework for job levels, salary bands, market benchmarks, raises, and promotions. Use it to review pay ranges, respond to compensation requests, run a pay review, or identify compression and equity issues, with individual decisions reviewed by qualified HR or legal professionals.
Create defensible cost or effort estimates by breaking work into parts, choosing a method, documenting assumptions, and expressing uncertainty as a range. Separate project contingency from portfolio management reserve and examine why estimates run low.
Use this skill to manage competing projects from proposal intake through prioritization and review gates. It helps compare work against real delivery capacity, resolve shared resource conflicts, and make clear decisions to pause, redirect, or stop initiatives.
Use this skill to define project boundaries, estimate work as a range, build and revise schedules, and track completed deliverables. When a project slips, it helps diagnose the cause and present recovery options with clear effects on scope, time, and capacity.
Plan and operate office and hybrid workspaces using actual attendance and room use. Review leases, workplace services, health and safety basics, and facilities incidents to help shape practical decisions about where and how people work.
Create and maintain an organizational risk register: describe causes and consequences, assess likelihood and impact, record controls and remaining exposure, assign owners and treatments, and gather audit evidence. Use it to evaluate decisions, prepare reports, and make explicit risk acceptance decisions.
Map how work actually moves, measure working and waiting time, and find the step that limits throughput. Redesign operations by eliminating or simplifying steps before standardizing or automating, with controls to keep improvements in place.
Use this skill to map regulatory, certification, and contractual obligations, assign owners, and plan controls and monitoring. It helps prepare for audits or market entry and organize responses to findings, with legal determinations referred to qualified counsel.
Improve operational quality by defining standards customers can recognize, preventing or catching defects early, and tracing problems to causes the process can address. Plan corrective actions and process-level measures that show whether defect rates change over time.
Design a management rhythm with clear weekly, monthly, and quarterly decisions, metric owners, and escalation paths. Use it to make reviews more useful, surface recurring problems sooner, and remove meetings that no longer guide action.
Plan purchasing before a contract is signed. Define the desired outcome and constraints, run a fair supplier comparison, negotiate using total cost over time, and shape category strategy. Use it for vendor selection, RFPs, spend consolidation, or deciding how many suppliers to use.