Zoom Contact Center User Administration MCP guidance for users, queues, roles, skills, templates, routing profiles, inboxes, and phone numbers.
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See how to installReview the instructions the agent will receive before you install.
Use this account-level server to administer Contact Center users and their relationships with queues, supervisors, roles, skills, templates, routing profiles, inboxes, system statuses, and phone numbers.
https://mcp.zoom.us/mcp/i_4E4145455B2bd9FE/streamable
This is the exact instance-specific endpoint published in Zoom's catalog. Do not replace it
with a guessed generic slug. The repo MCP bundle registers it as
zoom-contact-center-admin-mcp in ../../../.mcp.json.
This is account-level administration. Create an S2S Marketplace app with the required
Contact Center and number-management :admin scopes, mint a client-credentials MCP token,
then initialize and discover tools. Do not substitute the General Contact Center app template
or a user-level token. See references/tools.md and the
Marketplace S2S template.
Confirm destructive targets before delete or unassign calls, and use batch writes only after validating the target account and input set.
https://developers.zoom.us/docs/mcp/zoom-contact-center-user-administration-mcp-server/
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