"Customer relationship management strategy — integrated framework with six pillars: customer segmentation (RFM/CLV), journey orchestration (cross-channel), CDP technology stack, loyalty-program design, B2B key-account management (KAM), and CRM organization/governance. Use for VIP program design, membership-system decision, retail/ecommerce/B2B customer strategy, CDP buy-vs-build, marketing-automation adoption, or key-customer churn. Triggers: 『CRM 系統』『會員經營』『客戶分級』『大客戶策略』『CDP』『行銷自動化』『客戶生命週期』『VIP 方案』『顧客忠誠』『RFM』『CLV』『KAM』『Journey Orchestration』. For 師大 EMBA CRM, 政大 ecommerce, 中山 marketing cases. Complements Asgard `biz-cac-ltv` (tactics) and `biz-customer-journey` (single method) with the strategic integration layer.".
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charlieviettq/awesome-agent-skill☆ 262026년 7월 20일 업데이트
Answer data questions -- from quick lookups to full analyses. Use when looking up a single metric, investigating what's driving a trend or drop, comparing segments over time, or preparing a formal data report for stakeholders.
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charlieviettq/awesome-agent-skill☆ 262026년 7월 20일 업데이트
"Implement Louvain community detection to discover densely connected groups in networks. Use this skill when the user needs to find communities or clusters in social/organizational networks, segment customers by interaction patterns, or analyze network modular structure — even if they say 'find groups in this network', 'community detection', or 'network clustering'.".
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charlieviettq/awesome-agent-skill☆ 262026년 7월 20일 업데이트
Design, implement, and audit firewall policy — rule hygiene, segmentation, change control, and continuous compliance.
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aicodedecode/awesome-muse-skills☆ 252026년 10월 10일 업데이트
Copy-number variant analysis — detection from sequencing/arrays, segmentation, and clinical interpretation.
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aicodedecode/awesome-muse-skills☆ 252026년 10월 10일 업데이트
Sales enablement, technical presales and deal acceleration for B2B SaaS revenue teams. Use this skill when planning outbound campaigns, running discovery calls, building deal strategy, creating battle cards, writing proposals, responding to RFPs, preparing a product demo, scoping a proof of concept or pilot, answering a security questionnaire or the AI annex buyers now attach to it, executing sales sequences, coaching qualification, or deciding what the website's AI chat agent is allowed to say. Also triggers on: outbound, cold outreach, reply handling, reply classification, out-of-office replies, auto-replies counted as replies, our reply rate is inflated, prospect replied remove me, opt-out by reply, is this list ready to send, launch readiness, CRM segment outbound, we emailed a current customer, outbound hit an open opportunity, ownerless leads, prospects engaging our competitors, competitor connections, displacement list, is this personalization creepy, can we mention they visited our site, signal freshness, deal strategy, pipeline, battle card, objection handling, common objections, why do we keep hearing this objection, mine call transcripts for objections, objection register, proposal, RFP, discovery call, MEDDPICC, sales sequence, qualification, sales engineer, solutions engineer, presales, demo plan, demo script, POC, proof of concept, pilot success criteria, technical evaluation, technical win, security questionnaire, vendor security review, SOC 2 questionnaire, AI security questionnaire, AI annex, AI vendor due diligence, the buyer is asking if we train on their data, do you train on customer data, which model do you use, model provider sub-processor, AI subprocessor disclosure, where does inference run, can the customer turn the AI feature off, AI-CAIQ, CSA AI Controls Matrix, ISO 42001, ISO/IEC 42001, NIST AI RMF, EU AI Act Article 50, are we a provider or a deployer, AI feature disclosure, our model vendor changed and nobody told the buyer, technical objection, mutual action plan, MAP, close plan, mutual close plan, buyer enablement, the deal is stalled, deal stalled after the demo, how do I get this deal to close, close date keeps slipping, JOLT, buyer indecision, no-decision loss, website chatbot, chat widget, AI chat agent, AI SDR, inbound AI SDR, conversational marketing, live chat, what should our chatbot be allowed to say, our chatbot quoted the wrong price, the bot promised a discount, do we have to disclose it is AI, EU AI Act chatbot disclosure, chatbot handoff to sales, chat transcript review, prompt injection on our chatbot, Drift, Qualified, Intercom.
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shalintripathi/saas-marketing-agents☆ 252026년 10월 19일 업데이트
Full-funnel paid advertising operations for B2B SaaS. Use this skill for PPC strategy, Google Ads optimization, LinkedIn Ads, social media advertising, programmatic buying, creative strategy, creative concept diversity for Meta Advantage+ (why six variants of one ad are not a diverse library, and what to brief instead), creator-made ad creative on a spend-share deal, attribution modeling, budget allocation, budget pacing and planned-vs-delivered reconciliation, audience overlap and campaign self-competition audits, suppression lists, ROAS improvement, media spend optimization, and the media no auction sells — newsletter and podcast sponsorships, community and industry-publication placements, paid review-site listings on G2 and Capterra, and pay-per-lead content syndication. It also covers buying on the AI answer surface — ads inside Google AI Overviews and AI Mode that existing Search, Shopping and Performance Max campaigns already serve into with no opt-out, no placement targeting and no segmented reporting, and ChatGPT Ads and Microsoft Copilot as separate opt-in platforms with their own plan-tier reach limits, no negative keywords, and a landing-page crawler gate. It also owns the conversion signal the bidding algorithms learn from — CRM pipeline stages (SQL, opportunity, closed-won) sent back to Google Ads, LinkedIn, Meta and Microsoft Ads through offline conversion import, enhanced conversions for leads, the Google Data Manager API and the LinkedIn Conversions API, with click-ID capture, stage values, dedupe, EEA consent signals and retractions. It also gates connected TV (CTV) and streaming video for B2B — whether a reach medium belongs in the plan, how a vendor ties a TV household to a target account (member data, IP-to-account graph or contextual), the server-side ad insertion (SSAI) fraud questions, Programmatic Guaranteed deals, and a holdout lift test because CTV has no click. It also runs person-led paid social — LinkedIn Thought Leader Ads and Meta partnership ads that put spend behind an employee's or creator's post — on a paid-usage term, an in-post disclosure check and an end-date register, because the platform approval carries no term. Also triggers on: CTV, connected TV, OTT, streaming TV ads, should we run CTV, LinkedIn CTV, B2B CTV, account-based CTV, SSAI fraud, thought leader ads, boost an employee's post, sponsor a creator's post, partnership ads, whitelisting, creator usage rights, PPC, Google Ads, LinkedIn Ads, social ads, programmatic, ad creative, attribution, media budget, paid campaigns, ROAS, CPA, ad spend, newsletter sponsorship, podcast sponsorship, community sponsorship, sponsor a newsletter, content syndication, pay-per-lead, cost per lead vendor, media kit, rate card, insertion order, direct buy, publisher partnership, make-good, G2 paid listing, Capterra ads, review site advertising, sponsorship ROI, budget pacing, we underspent our budget, are our campaigns competing with each other, audience overlap, self-competition, campaign cannibalization, suppression list, exclusion list, ad frequency across channels, how many ad accounts do we have, ads in AI Overviews, AI Mode ads, ChatGPT Ads, OpenAI Ads Manager, Copilot ads, conversational ads, should we advertise on ChatGPT, can we buy our way into the AI answer, our ads are showing in AI Overviews and we cannot report on it, context hints, OAI-AdsBot, our ad landing page fails review, robots.txt is blocking our ads, our paid leads are junk, Google Ads is optimizing for the wrong leads, offline conversion import, OCI, enhanced conversions for leads, send CRM stages back to Google Ads, upload SQLs to LinkedIn, LinkedIn Conversions API, LinkedIn CAPI, Meta conversion leads, CRM to ad platform, gclid, li_fat_id, msclkid, value-based bidding, optimize for pipeline not form fills, low match rate, conversion lag.
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shalintripathi/saas-marketing-agents☆ 252026년 10월 19일 업데이트
Analyze survey and feedback data with statistical distributions, cross-tabulations, significance testing, and open-ended theme extraction. Produces executive-ready survey reports with segment comparisons and action recommendations. Use when processing NPS, CSAT, employee engagement, or market research surveys.
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hoavdc/CodexKit☆ 252026년 10월 11일 업데이트
Build customer health scores and churn risk models using leading indicators. Define health dimensions (Usage, Engagement, Support, Sentiment, Contract), weight and score customers, segment into Healthy / At-Risk / Red, and generate intervention playbooks. Use during QBR prep, customer success reviews, or when churn spikes.
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hoavdc/CodexKit☆ 252026년 10월 11일 업데이트
Internal network assessment. VLAN hopping, ARP spoofing detection, broadcast protocol abuse (LLMNR/NBT-NS/mDNS), network segmentation verification, SNMP enumeration, NFS exposure, router/switch audit, and internal service mapping. Assumes attacker has network access. Uses nmap, arp-scan, nbtscan, snmpwalk, onesixtyone, smbmap, nfs-common, masscan, hping3, and netexec.
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ShulkwiSEC/bb-huge☆ 232026년 7월 11일 업데이트
Firecrawl gives AI agents and apps fast, reliable web context with strong search, scraping, and interaction tools. One install command sets up three skill segments: live CLI tools, app-integration build skills, and outcome-focused workflow skills. Route the reader to the right usage path after install.
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gaia-research/gaia-skill-tree☆ 232026년 10월 20일 업데이트
Statically analyzes Linux ELF malware: ELF header and sections, dynamic symbols and imports, segment permissions, embedded strings, and packing indicators to infer capability without execution. Activates for requests to analyze an ELF binary, Linux malware, or shared object.
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meltedinhex/analyst-ai-pack☆ 222026년 7월 7일 업데이트
Use when working on SAM 3 video segmentation, vaila_sam.py, checkpoint handling, or GPU memory issues.
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vaila-multimodaltoolbox/vaila☆ 212026년 10월 20일 업데이트
Update user personas from new feedback, pilot data, or research. Use this skill when: - New pilot data or feedback reveals changed user behaviors or pain points - Annual persona review is due (1-2x per year) - New user segments are discovered that need persona documentation - Existing personas need validation against recent data
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qa-aman/claude-skills☆ 212026년 10월 19일 업데이트
Build or refine the Ideal Customer Profile (ICP) and personas using the Jobs-to-be-Done framework (Clayton Christensen / Bob Moesta). Use when the user asks for ICP research, persona development, "who are our customers", buyer personas, audience research, "build our ICP", target customer definition, or wants to update persona docs. JTBD interview questions, three job dimensions (functional/emotional/social), and the Four Forces of Progress are wired into every persona. Writes to knowledge/icp/personas.md so all other skills get smarter. For the individual buyer persona rather than the segment, see customer-persona. For sourcing real customer language, see customer-research.
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qa-aman/claude-skills☆ 212026년 10월 19일 업데이트
Build a detailed buyer persona or customer profile. Use when the user says "write a persona", "build a buyer persona", "customer persona for [product]", "who is our target customer", "ICP document", "ideal customer profile", "define our buyer", "who are we building this for", "customer profile", "audience profile", or wants to create a documented, research-backed profile of who buys the product and why. For sourcing the real research behind a persona, see customer-research. For segment and firmographic definition, see icp-research. For writing it into the knowledge base, see brand-context.
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qa-aman/claude-skills☆ 212026년 10월 19일 업데이트
Build comprehensive epigenomic profiles for tissues or cell types using ENCODE data. Use when the user wants to characterize chromatin states, assemble histone modification panels, create epigenomic landscapes, run ChromHMM segmentation, identify super-enhancers or bivalent domains, profile regulatory elements across a biosample, or understand epigenetic regulation in a specific biological context. Covers histone marks, chromatin accessibility, TF binding, transcription, DNA methylation, and 3D genome structure.
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ammawla/encode-toolkit☆ 212026년 9월 27일 업데이트
Discover and characterize regulatory elements (enhancers, promoters, silencers, insulators, super-enhancers) using ENCODE data and the cCRE catalog. Use when the user wants to find candidate regulatory elements, identify active enhancers in a tissue, map promoter states, classify chromatin states with ChromHMM, identify super-enhancers with ROSE, understand the functional validation hierarchy (CRISPR > MPRA > reporter), or characterize non-coding genomic regions. Covers the full workflow from ENCODE cCRE lookup through chromatin state segmentation to functional validation and enhancer-gene linkage. Use this skill for ANY regulatory element discovery, classification, or characterization task.
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ammawla/encode-toolkit☆ 212026년 9월 27일 업데이트
Plan and execute integrative analysis combining multiple ENCODE experiments for cross-dataset or multi-omic workflows. Use when the user wants to combine experiments, perform cross-dataset comparison, multi-omic integration, peak overlap analysis, differential binding, signal correlation, chromatin state segmentation, enhancer-gene linkage, or any analysis that requires merging or comparing data from two or more ENCODE experiments. Covers same-assay cross-sample, multi-omic same-sample, cross-organism, and perturbation integration designs. Guides compatibility checks, batch effect detection, normalization, integration strategy selection, and provenance documentation.
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ammawla/encode-toolkit☆ 212026년 9월 27일 업데이트
CRM strategist AI — RFM segmentation, lifecycle, churn prediction, win-back สำหรับธุรกิจไทย
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aiunlocked1412/claude-skill-unlock☆ 202026년 4월 17일 업데이트
Email marketing AI — sequence, automation, deliverability, segmentation สำหรับธุรกิจไทย
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aiunlocked1412/claude-skill-unlock☆ 202026년 4월 17일 업데이트
Analyze nonprofit fundraising software for RFM donor segmentation, campaign performance modeling with A/B testing, recurring giving retention and failed payment recovery, major gift prospect scoring using capacity-affinity-propensity frameworks, event ROI calculation.
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tinh2/skills-hub-registry☆ 202026년 9월 5일 업데이트
Build a blog-level strategy for a niche or business: audience segments, 3-5 content pillars with hub-and-spoke clusters, competitive gaps, measurement plan, and a 90-day roadmap. Use when the user says "blog strategy", "content strategy", "blog positioning", "content pillars", "what should I blog about". Not for a dated publishing schedule (blog-calendar), SERP-validated cluster maps (blog-cluster), or a brief or outline for one post (blog-brief, blog-outline). Makes no promise of rankings or AI citations.
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gabrielmoreira/agent-skills-mirror☆ 192026년 10월 19일 업데이트
Configure Communications Cloud for the first time: org setup sequence, permission sets, Enterprise Product Catalog (EPC) service catalog, TM Forum-aligned order decomposition setup, Account record-type segmentation, contract lifecycle activation. NOT for designing the commercial-to-technical order process itself - use admin/industries-process-design. NOT for calling TM Forum Open APIs (TMF622, TMF679) - use omnistudio/industries-api-extensions.
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PranavNagrecha/AwesomeSalesforceSkills☆ 192026년 10월 20일 업데이트