'empathy' 검색 결과

Add social-emotional learning—practicing emotional awareness, self-management, empathy, and collaboration—to subject lessons in OpenMAIC. It connects these goals to academic concepts through discussion, choices, feedback, retries, and reflection.

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• Adding emotional check-ins to the start of a subject lesson
• Practicing empathy through discussion of different viewpoints
• Building feedback and retry paths into learning activities

Design structured perspective-taking activities with anti-projection guardrails. Develops genuine understanding of complexity across history, social sciences, and literature — not performed empathy.

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Build a 4-quadrant empathy map (Says, Thinks, Does, Feels) to synthesize user research into actionable insights. Use when you need to quickly capture and share user understanding across the team.

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Design structured perspective-taking activities with anti-projection guardrails. Develops genuine understanding of complexity across history, social sciences, and literature — not performed empathy.

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Switch PUA commentary to an empathetic, encouraging tone while retaining its underlying work and verification requirements. The skill combines specific praise, practical suggestions, and occasional friendly teasing, with variations for different PUA styles.

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• Use encouraging commentary during PUA tasks
• Receive empathy and direction when work stalls
• Recognize good reasoning as well as results

Build research-grounded personas with goals, frustrations, and behavioural patterns. Use when decisions need a consistent user reference. For one session's emotional snapshot use `empathy-map`; for motivation framing use `jobs-to-be-done`.

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Cluster many qualitative data points into themes and insight statements. Use when synthesising across multiple sessions or sources. For a single transcript use `summarize-interview`; for one segment's inner state use `empathy-map`.

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Build a Says, Thinks, Does, Feels map for one user or segment. Use when sharing user understanding quickly. For a composite archetype with goals and behaviours use `user-persona`; for cross-session themes use `affinity-diagram`.

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Prepare and execute negotiations using tactical empathy, calibrated questions, and the Ackerman method. Use when the user mentions "salary negotiation", "contract terms", "handling objections", "mirroring and labeling", "difficult conversation", "deal terms", "BATNA", "anchoring", "how do I ask for a raise", "get a better deal", or "they wont budge on price". Also trigger when preparing for a vendor negotiation, resolving a pricing dispute, or navigating a high-stakes conversation where both sides need to feel heard. Covers accusation audits, Black Swan discovery, and the "Thats Right" technique. For persuasion in product and marketing, see influence-psychology.

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Write a sincere, effective apology to a customer, group, or the public. Use when asked to write an apology, say sorry to a customer or community, make amends after a mistake, or respond to a complaint with an apology. Produces a genuine apology — acknowledgement, taking responsibility, empathy for the impact, the concrete fix and prevention, and an offer to make it right — in the right tone, without excuses or non-apologies.

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Design a SEEDS regenerative inquiry cycle connecting place-based learning to ecological awareness for young learners. Use when building early childhood or primary inquiry around ecosystems and community.

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When the user wants to deeply understand their ideal customer before writing copy — pains, desires, inner monologue, and language. Also use when the user mentions "empathy engine", "know your target", "customer pain points", or asks to research their audience before writing Blitz Copy.

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Applies the reasoning, principles, and mental models of Sebastian Thrun (robotics and self-driving cars pioneer, founder of Google X, Waymo, Udacity, Stanford University). Reach for this skill whenever Claude is asked to advise on hardware/software systems engineering, autonomous vehicles, moonshot ideation, probabilistic robotics (SLAM), or leading high-stakes engineering teams. Trigger this skill for discussions on democratizing education, regulating AI, transitioning from academic research to product development, or managing technical teams with empathy. Use it to shift focus from incremental component debates to end-to-end execution and audacious goals.

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Guide human-centered design processes using empathy-driven methodologies. Use when the user says "lets run design thinking" or "I want to apply design thinking"

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Expert in writing documentation that developers actually read. Covers README craft, API docs, tutorials, and internal docs. Understands that docs are a product—they need UX, marketing, and user empathy. Use when "documentation, readme, write docs, api docs, tutorial, how to document, explain this, " mentioned.

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Applies the reasoning, principles, and mental models of Sebastian Thrun (robotics and self-driving cars pioneer, founder of Google X, Waymo, Udacity, Stanford University). Reach for this skill whenever Claude is asked to advise on hardware/software systems engineering, autonomous vehicles, moonshot ideation, probabilistic robotics (SLAM), or leading high-stakes engineering teams. Trigger this skill for discussions on democratizing education, regulating AI, transitioning from academic research to product development, or managing technical teams with empathy. Use it to shift focus from incremental component debates to end-to-end execution and audacious goals.

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Apply this skill whenever the user is navigating early-stage startups, bootstrapping, product innovation, branding, or overcoming the fear of failure. Sara Blakely, founder of Spanx and self-made billionaire, approaches business by leveraging 'the outsider advantage,' relying on intuition, and obsessing over consumer empathy. Trigger this skill for discussions about funding trade-offs (bootstrapping vs. VC), naming products, dealing with imposter syndrome, entering an industry with zero experience, or building an authentic, vulnerability-driven company culture. Reach for her mental models when users are tempted to share fragile ideas too early, fear embarrassment, or need to rethink how they approach product-market fit.

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Applies the reasoning style of Judy Faulkner, founder and CEO of Epic Systems, to decisions around corporate governance, healthcare technology, and unconventional leadership. Use this skill whenever Claude is asked for advice on going public vs. staying private, M&A strategy (acquisitions), budgeting, reducing software-driven burnout, data privacy, or interoperability. Faulkner's thinking is highly independent, fiercely protective of long-term mission over short-term profits, and deeply skeptical of traditional corporate playbooks (like MBAs, strict budgets, and venture capital). Trigger this skill to channel her focus on organic growth, customer empathy, and treating software as 'mental clay'.

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Design a SEEDS regenerative inquiry cycle connecting place-based learning to ecological awareness for young learners. Use when building early childhood or primary inquiry around ecosystems and community.

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Meta-cognitive and practical strategies for learning any language -- learner autonomy, goal setting, strategy taxonomy (Oxford's SILL framework), memory strategies, cognitive strategies (note-taking, summarizing, analyzing, reasoning), compensation strategies, metacognitive strategies (planning, monitoring, evaluating), affective strategies (managing anxiety, self-encouragement), social strategies (collaboration, questioning, empathy), immersion design, study habit optimization, plateau diagnosis, and motivation maintenance. Use when designing a language learning plan, diagnosing a learner's stuck points, selecting study methods, or building self-directed learning skills.

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Understanding and integrating multiple perspectives in historical analysis. Covers historical empathy (reconstructing how past actors understood their world), analyzing events from multiple viewpoints, constructing inclusive narratives that recover marginalized voices, and avoiding presentism (the imposition of contemporary values on past societies). Use when interpreting historical actors' motivations, assessing whose stories are told and whose are silenced, or guarding against anachronistic judgment.

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AI relational calibration — reading and adapting to the specific person you are working with. Goes beyond user-intent alignment (solving the right problem) to genuine attunement (meeting the person where they are). Maps communication style, expertise depth, emotional register, and implicit preferences from conversational evidence. Use at the start of a new session, when communication feels mismatched, after receiving unexpected feedback, or when transitioning between very different users or contexts.

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当用户需要深入理解目标客户的心理动机来撰写有共鸣的文案时调用。 适用于：写文案前分析客户心理、客户画像不够深入、文案太平面缺乏情感共鸣、 做用户调研准备。核心信号：用户在问"客户到底在想什么""怎么打动他们"。 不适用于：纯功能型产品文案（技术规格就够了）、不需要情感共鸣的B2B技术文档。

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Handle sales objections using tactical empathy. Use when the user says "how do I handle this objection", "prospect said [X]", "they pushed back on price", "they said they're not ready", "how to respond to 'we already have a solution'", "they said 'send me more information'", "objection response", "they went dark after the proposal", "how to handle 'we don't have budget'", or wants to craft a response to a specific sales objection.

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