「churn」の検索結果

Four-phase framework for onboarding enterprise customers from contract to value realization. Use when implementing new enterprise customers, preventing churn during onboarding, or solving the adoption cliff that kills deals post-go-live. Includes the Week 4 ghosting pattern.

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Wins back customers who have quietly stopped buying — finds the ones whose gap has stretched past their own normal rhythm or who are showing churn signals, ranks them by what the relationship was worth, drafts a win-back message per customer in the owner's voice, and sends and logs only what the owner approves. Chains review-reputation, outreach-composer, and crm-autopilot, and keeps the rule that the first touch acknowledges the gap without pitching. Use this whenever the owner is worried about customers drifting away, including phrasings like "who hasn't ordered in a while," "win back my old customers," "which customers have gone quiet," "we lost some regulars," "reach out to the people who stopped calling," or "how do I get them back." Reach for it when the owner names a customer they have not heard from, as readily as for a full win-back campaign.

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Package an escalation for engineering, product, or leadership with full context. Use when a bug needs engineering attention beyond normal support, multiple customers report the same issue, a customer is threatening to churn, or an issue has sat unresolved past its SLA.

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SaaS financial health advisor. Use when a user shares revenue or customer numbers, or mentions ARR, MRR, churn, LTV, CAC, NRR, or asks how their SaaS business is doing.

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Router/index for the 2 finance skills bundled in this plugin: financial-analyst (ratio analysis, DCF valuation, budget variance, rolling forecasts) and saas-metrics-coach (ARR/MRR, churn, CAC/LTV, NRR, quick ratio). Use when a finance request doesn't obviously match one skill and you need to pick the right one (e.g., 'analyze these financials', 'how healthy are my SaaS metrics').

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Chief Customer Officer advisory for startups: retention decomposition (gross retention vs NRR honesty, churn root-cause taxonomy), customer segmentation strategy (differential investment across tiers + ICP fit scoring), CS team coverage model (pooled vs named CSM thresholds + ratio math), and CS team org evolution (CS vs Support vs AM distinctions). Use when designing retention strategy, segmenting customers for differential investment, sizing CS team, or sequencing CS hires. Strategic only — does not duplicate engineering/business-growth tactical skills.

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Revenue leadership for B2B SaaS companies. Revenue forecasting, sales model design, pricing strategy, net revenue retention, and sales team scaling. Use when designing the revenue engine, setting quotas, modeling NRR, evaluating pricing, building board forecasts, or when user mentions CRO, chief revenue officer, revenue strategy, sales model, ARR growth, NRR, expansion revenue, churn, pricing strategy, or sales capacity.

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Router/index for the 4 business & growth skills bundled in this plugin: customer-success-manager (health scoring, churn risk, expansion), sales-engineer (RFP analysis, competitive matrices, PoC planning), revenue-operations (pipeline, forecast accuracy, GTM efficiency), and contract-and-proposal-writer. Use when a growth/revenue request doesn't obviously match one skill and you need to pick the right one (e.g., 'which accounts are at risk', 'should we bid on this RFP').

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Perform cohort analysis on user engagement data — retention curves, feature adoption trends, and segment-level insights. Use when analyzing user retention by cohort, studying feature adoption over time, investigating churn patterns, or identifying engagement trends.

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Wren CLI for AI agents — a semantic SQL layer over 22+ databases (Postgres, MySQL, BigQuery, Snowflake, Spark, …). The actual workflow guides live inside the `wren` CLI itself; this is just a discovery stub. Use whenever the user asks a data question (how many, show me, top N, compare, trend, breakdown, metric, revenue, customers, orders), wants to install / set up Wren Engine, connect a new database, connect SaaS data via dlt (HubSpot, Stripe, Salesforce, GitHub, Slack), generate or regenerate an MDL project from a database schema, enrich a project with business context (enum meanings, units, cubes like ARR / DAU / churn), or turn a project's context layer into a shareable GenBI web app / dashboard and deploy it to Vercel or Cloudflare. Triggers: 'install wren', 'set up wren engine', 'connect database to wren', 'connect SaaS to wren', 'load hubspot / stripe / salesforce data', 'generate mdl', 'scaffold wren project', 'enrich wren context', 'augment my project', 'add cubes', 'build a dashboard', 'make a shareable analytics app', 'deploy my context layer as a web app', 'genbi app', 'wren onboarding', 'wren usage', 'wren generate mdl', 'wren dlt connector', 'wren enrich context', 'wren genbi'.

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Use git heatmap analysis to identify high-churn files and lines as candidates for thorough review or bug hunting. Works for PR reviews, security audits, bug hunts, or any code analysis task.

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This skill should be used when the user asks about Mixpanel product analytics, event data, funnel analysis, retention curves, cohort analysis, segmentation queries, user behavior, conversion rates, churn, DAU/MAU, ARPU, revenue metrics, feature adoption, A/B test results, user paths, flow analysis, or any request to query, explore, visualize, or analyze Mixpanel data using Python. Also use when the user asks to read, write, or manage Mixpanel "business context" — the markdown documentation that grounds AI assistants in an organization's structure and goals.

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Calculate SaaS revenue, retention, and growth metrics. Use when diagnosing momentum, churn, expansion, or product-market-fit signals.

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Evaluate pricing changes using ARPU, conversion, churn risk, NRR, and payback. Use when deciding whether a pricing move should ship.

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Plan customer discovery interviews with the right goal, segment, constraints, and method. Use when preparing interviews for problem validation, churn research, or new product ideas.

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Build the effects of an ice and frost skill as one visual language in Three.js. Frost that grows like real frost, not a painted fern: a dendritic tree grown on the CPU from a seed point, stems racing outward with barbs and sub-barbs that compete for space in one time-ordered queue, side branches leaned toward their tips, baked into a distance field so the shader draws hairline feathers growing out from the seed with a bright tip, rime, crystal glints and a contact shadow. Faceted ice spikes built from half-spaces and ray-traced against their own planes (Snell, Fresnel, total internal reflection, Beer-Lambert blue, trapped bubbles, a fracture network, frosted edges) that erupt along the frost line, crack along visible planes and shatter into convex pieces that tumble, land on a face and rest, with snow lumps and ice chips settled into the crust. A low freezing mist marched as wind-stretched banks that churn in place and part around the ice, a blizzard column of powder on helical strands with a fibrous veil, glinting diamond dust, and a scanned snow floor with dunes, broken crust, a raking moon with self-shadow and two populations of glints. Use for ice or frost skills, frost novas, ice spikes or walls, glacial eruptions, shattering ice, blizzards, snow devils, freezing mist, frozen ground, "ice and frost", "frost creep", "ice shards", "realistic ice" or "skill effects only". Includes two reusable modules and a five-beat demo on a scanned CC0 snow floor with a failure-mode switch.

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Build the effects of a close-combat energy skill as one visual language in Three.js. Lightning that reads as lightning, dynamic but never in your face: trees of strips (trunk, forks of forks, hair-fine branchlets) with a fine white core in a violet-blue glow, each channel reaching out as a stepped leader, flaring as it connects, holding its shape and fading through an afterglow, one discharge at a time; a storm-cloud orb (a lit billow surface that churns in place, 10-15 plasma-globe arcs from a small white core to its inner wall, crawlers on the rim, a hairline fresnel); ground strikes that flash when the leader arrives, crawl along the stone's own cracks and reflect in wet stone (the demo's floor is a scanned CC0 texture); a torn black shadow with dry-brush edges that hangs off the orb and streams behind it, air bursts felt as refraction, orange sparks, fractured rocks that land or float in a storm domain, and impact frames that hold, invert in two-tone ink with tapered speed lines, shake and bend the lens, limited to three flashes a second. Use for anime or dark-fantasy skill effects, lightning or thunder fists, plasma or energy balls, charge-ups, dashes with shadow trails, ground strikes, storm or domain rings, ultimates, hit-stop, impact frames, negative flashes, screen shake, "black lightning", "thunderstorm fist", "realistic lightning", "afterimage" or "skill effects only". Includes a reusable module and a five-beat demo with failure-mode switches.

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Review or de-slop concrete changes in ccch1mneyyy/dsh-TUI at maintainer level: PR numbers or URLs, branches, commit ranges, patch files, staged or unstaged worktrees, and scoped repository-hygiene requests. Use for evidence-first correctness, contract, repository-rule, process, and behavior-preserving cleanup review, including debug residue, dead or duplicate code, speculative abstractions, stale comments or tests, and unrelated diff churn. Do not use for abstract designs with no concrete repository artifact; use audit for repository-wide assessments and vuln-check for security-only checks.

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Use this skill to cut an APM release from the current worktree: assess whether the cycle since the last tag warrants a patch or minor bump (semver discipline against the merged-since-last-tag diff), sanitize the [Unreleased] CHANGELOG block into a dated version block with one concise "so what" entry per merged PR (drop internal-only churn, consolidate duplicates), bump pyproject.toml + uv.lock, run the CI-mirror lint chain, and open the release PR. Activate on "ship a release", "cut v0.x", "release prep", "bump and PR", "open release PR", "what kind of release do we need", or any phrasing that ends in opening a release PR -- even when the user does not say "skill". Stops BEFORE tagging; tagging stays a human gate that triggers the release workflow. Refuses to bump to a major (>= 1.0.0) version without explicit operator confirmation.

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[omh] Churn or weak activation among users: turn an observed onboarding, activation, retention, re-engagement, referral, or monetization problem into one consent-safe in-app journey or growth experiment plan with a bounded readout and an explicit decision. Use when the user says: lifecycle-growth, lifecycle growth, lifecycle marketing, lifecycle messaging, in-app journey, in-app message campaign, onboarding journey, onboarding nudge.

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Analyze and reduce avoidable Attio integration cost and load by measuring request volume, query complexity, synchronization churn, and retained data before changing architecture. Use when an Attio workload is wasteful or operationally expensive. Trigger with "Attio cost", "reduce Attio API usage", or "Attio sync efficiency".

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Use when writing, reviewing, or debugging Terraform/OpenTofu modules, tests, CI, scans, or state ops - diagnoses failure mode (identity churn, secrets, blast radius, CI drift, state corruption) with version-aware guards.

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Discover what customers truly need by analyzing the "job" they hire your product to do. Use when the user mentions "customer discovery", "why customers churn", "what job does this solve", "competing against luck", "product-market fit", "switching behavior", "milkshake moment", or "functional vs emotional jobs". Also trigger when investigating why users choose competitors, designing features around real customer needs, or reframing a value proposition. Covers JTBD interviews, competition analysis, and jobs-oriented roadmaps. For product positioning, see obviously-awesome. For rapid validation, see design-sprint. For non-leading interview technique, see mom-test.

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Diagnose and fix retention problems using behavior design (B=MAP). Use when the user mentions "users sign up but dont stick around", "activation rate", "onboarding friction", "retention metrics", "why users dont complete", "churn analysis", or "aha moment". Also trigger when analyzing cohort retention curves, designing activation milestones, reducing time-to-value for new users, or investigating why users quit after their first session. Covers the Ability Chain, prompt design, and tiny behaviors that compound. For habit loops and variable rewards, see hooked-ux. For intrinsic motivation, see drive-motivation.

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