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brand-protection

When the user faces brand impersonation, fake websites, phishing sites, or trademark infringement. Also use when the user mentions "fake site," "impersonation," "phishing site," "trademark infringement," "domain squatting," or "brand abuse." For monitoring, use brand-monitoring.

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Strategy: Brand Protection

Guides discovery, reporting, and prevention of brand impersonation—fake websites, phishing sites, trademark infringement, and domain squatting. See domain-selection for defensive domain registration; trust-badges for official site verification signals; about-page for identity declaration.

When invoking: On first use, if helpful, open with 1–2 sentences on what this skill covers and why it matters, then provide the main output. On subsequent use or when the user asks to skip, go directly to the main output.

Initial Assessment

Check for project context first: If .claude/project-context.md or .cursor/project-context.md exists, read it for brand name, official domain, and key assets.

Identify:

  1. Impersonation type: Fake website, phishing, trademark misuse, domain squatting
  2. Evidence available: Screenshots, URLs, WHOIS, hosting info
  3. Legal assets: Registered trademark, copyright ownership
  4. Impact: Traffic interception (fake site ranks for brand queries)? Payment fraud (users pay on fake site, then contact official support)?

Evidence Collection Checklist

ItemAction
Full URLsDocument all key pages of the fake site
ScreenshotsHomepage, product pages, logo, layout; include date/time
ComparisonSide-by-side: official vs fake (layout, logo, copy similarity)
WHOISUse ICANN Lookup for registrar, creation date, registrant
HostingIP lookup to identify hosting provider

Reporting Channels (Priority Order)

ChannelEntryUse Case
Domain registrarAbuse / Report Misuse on registrar siteBrand impersonation, trademark, fraud
Hosting providerSame; submit abuse formHosting infringing content
Google Safe BrowsingReport PhishingPhishing / impersonation risk
Google TrademarkTrademark Complaint or trademark@google.comTrademark infringement in search; requires registered trademark
Bing Content RemovalContent Moderation PlatformCopyright/trademark; content removal from Bing
Payment processorsPayPal Resolution Center, Stripe supportIf fake site accepts payments; report fraud
Social platformsX, Facebook, Instagram abuse formsIf fake site is promoted or linked there
Google Ads / Microsoft AdsPlatform trademark complaint formsIf impersonator runs brand ads
DMCATo hosting providerCopyright infringement; images, copy, design copied
ICANNDNS Abuse complaintIf registrar does not respond within reasonable time

Report content: Include full URL, clear description of fraudulent activity, and all evidence (screenshots, logs).

Reporting Best Practices

Registrar vs hosting: Use ICANN Lookup for registrar. For hosting, use IP lookup (HostingCheckerOnline, HostingDetector, ipinfo.io) to find origin server—registrar may be Cloudflare while origin host is elsewhere; report to both.

Cloudflare as registrar: Use abuse.cloudflare.com or abuse form; select "Phishing & Malware" for impersonation. Email complaints are generally not processed; use the online form. Provide specific URLs of infringing pages.

Hosting detection: Sites behind Cloudflare CDN hide origin IP. Use reverse IP lookup or hosting detection tools to identify underlying host; submit abuse to that provider as well.

Parallel reporting: Submit to registrar, host, and Google Safe Browsing simultaneously; do not wait for one before others. Google trademark review takes 1–8 weeks.

Legal Options

OptionWhenNotes
Cease and desistTrademark infringementLawyer-drafted; often first step
DMCA takedownCopyrighted material copiedImages, copy, design; hosting providers typically comply
Consumer protectionScam / fraudFTC ReportFraud.ftc.gov (US)
Law enforcementFinancial loss, identity theftIC3 (FBI) for cybercrime

Prevention Measures

Defensive Registration

  • Register brand+ai, brand+app, brand+official, etc. See domain-selection for defensive registration.
  • Redirect variants to main domain; do not deploy separate sites.

Official Site Verification

Place "Official website: [domain]" prominently:

  • Homepage (above fold or hero)
  • Sign-in / Sign-up pages
  • Pricing / Payment pages: "Only pay at [official-domain]. Do not enter payment on other domains."
  • Footer: "© [Brand]. Official site: [domain]"
  • FAQ: "How do I verify I'm on the official site?" → "The only official URL is [domain]. Any other domain is not affiliated."

Use trust-badges for verification signals. See about-page for identity declaration.

Customer Support (Payment Fraud)

When users report "can't use after payment" but no record exists—likely paid on fake site:

  1. Verify source: Ask which URL they used (request screenshot or URL).
  2. Response template: Explain that the only official site is [official-domain]; if they paid elsewhere, that site is not affiliated. Recommend: (a) dispute charge with payment provider, (b) use only [official-domain] going forward.
  3. Roll out template to support team; ensure consistent messaging.

User Education

  • Social media pinned post / announcement: "Only use [official-domain]"
  • Email signatures, support replies: link to official domain only

Traffic Recovery (When Impersonation Intercepts Search)

TacticPurpose
Brand search adsRun Google Ads and Microsoft Ads on brand terms; ensure official site appears first for brand queries
SEOStrengthen official site for branded queries; Organization schema, clear H1, meta tags. See schema-markup, title-tag
SocialPinned post: "Only use [official-domain]. Beware of impersonation."

Monitoring (Ongoing)

  • Periodic search: brand name + common variants (e.g., brand+ai, brand+app)
  • See brand-monitoring for monitoring setup, tool selection, and cadence

Timeline (Typical)

PhaseFocus
Immediate (Days 1–3)Support template; site declaration; evidence collection
Short-term (Week 1–2)Abuse reports; Google Safe Browsing; DMCA if applicable
Traffic (Week 2+)Brand ads; SEO; social announcement
OngoingMonitoring; defensive registration if feasible

Implementation Checklist

Short-term (1–2 weeks): Evidence collection; abuse reports to registrar and host; Google Safe Browsing report; DMCA if applicable; add "Official website" on site.

Medium-term: Add impersonation guidance to domain-selection; official verification to trust-badges, about-page.

Long-term: Periodic search (brand + variants); brand monitoring (BrandShield, Doppel); defensive registration of variants.

Output Format

  • Evidence package (checklist, evidence list)
  • Report templates (registrar, hosting, Google)
  • Timeline (immediate vs medium vs long-term actions)
  • Prevention (defensive registration, site verification, user education)

References

Related Skills

  • domain-selection: Defensive domain registration; brand variants
  • rebranding-strategy: When rebranding, sync brand protection checks
  • brand-monitoring: Proactive monitoring setup; tool selection; this skill = reactive takedown
  • branding: Brand asset protection; consistency
  • trust-badges: Official site verification signals
  • about-page: Official identity and domain declaration
  • homepage-generator: "Official website" placement
  • google-ads, paid-ads-strategy: Brand search ads for traffic recovery
  • schema-markup, title-tag: SEO for branded queries

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