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oppgave

Expert knowledge of Oppgave (task management) integration in melosys-api. Use when: (1) Creating, updating, or closing oppgaver (tasks), (2) Understanding task types (BEH_SAK_MK, VUR, JFR) and priorities, (3) Debugging task assignment or reuse logic, (4) Working with saga steps for oppgave handling, (5) Understanding sensitive case routing (NAV Viken vs Melosys unit).

日本語の概要は準備中です。原文の説明を表示しています。

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SKILL.md(原文)

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Oppgave Integration

Oppgave is NAV's task management system. Melosys creates tasks for saksbehandlere to work on when behandlinger are created or need attention.

Quick Reference

Module Structure

service/oppgave/                # Kotlin
├── OppgaveService.kt           # Service facade orchestrating operations
├── OppgaveFactory.kt           # Builds tasks with correct metadata
├── OppgaveGosysMapping.kt      # Complex mapping table for task properties
├── OppgaveBehandlingstema.kt   # ab-code enum (EU_EOS_YRKESAKTIV = "ab0483", …)
├── OppgaveBehandlingstemaUtleder.kt
├── OppgaveBeskrivelseUtleder.kt
├── OppgaveTemaUtleder.kt
├── OppgavetypeUtleder.kt
├── Oppgaveplukker.kt
├── OppgaveSoekFilter.kt
└── migrering/                  # Oppgave-ID backfill jobs

integrasjon/oppgave/            # Java
├── OppgaveFasade.java          # Integration interface (calls Oppgave REST API)
├── OppgaveFasadeImpl.java      # Fasade implementation
├── OppgaveOppdatering.java     # Builder DTO for updates
└── konsument/
    └── OppgaveClient.java      # REST client for the Oppgave API

domain/oppgave/                 # Java
└── Oppgave.java                # Immutable task entity (Builder)

There are two layers: OppgaveService (service-module facade exposing domain-friendly operations) delegates to OppgaveFasade/OppgaveFasadeImpl (integration layer that calls the external Oppgave REST API via konsument/OppgaveClient).

Key Operations

OppgaveService (service layer) and OppgaveFasade (integration layer) expose different method names. Use OppgaveService from business code; it delegates to the fasade.

OperationOppgaveService methodDescription
CreateopprettOppgave(oppgave)Create standard task
FetchhentOppgaveMedOppgaveID(oppgaveID)Get task by ID
UpdateoppdaterOppgave(oppgaveID, oppdatering)Update task properties
CompleteferdigstillOppgave(oppgaveID)Mark task as done
ReturnleggTilbakeBehandlingsoppgaveMedSaksnummer(saksnummer)Unassign task on a case
AssigntildelOppgave(oppgaveID, saksbehandler)Assign to saksbehandler
ReuseopprettEllerGjenbrukBehandlingsoppgave(...)Create or reuse existing
Find openfinnÅpneBehandlingsoppgaverMedFagsaksnummer(saksnummer)Open tasks for case

OppgaveFasade exposes the raw integration calls used by the service, including opprettSensitivOppgave(oppgave) (routes to NAV Viken), hentOppgave(oppgaveId), leggTilbakeOppgave(oppgaveId), finnOppgaverMedAktørId(aktørID, oppgavetyper), finnUtildelteOppgaverEtterFrist(behandlingstema) and finnÅpneBehandlingsoppgaverMedSaksnummer(saksnummer).

Task Types (Oppgavetyper)

TypeNameDescription
BEH_SAK_MKBehandle sakMain treatment task
VURVurder dokumentDocument evaluation
JFRJournalføringDocument filing
BEH_SEDBehandle SEDSED document handling
VURD_HENVVurder henvendelseEvaluate inquiry
VURD_MAN_INNBManglende innbetalingMissing payment
BEH_ARSAVREGÅrsavregningAnnual settlement

Priorities (PrioritetType)

PriorityName
LAVLow
NORMNormal (default)
HOYHigh

Tema Values

TemaDescription
MEDMedlemskap (membership)
UFMUnntak fra medlemskap
TRYTrygdeavgift (social insurance charge)

Entity Relationships

Fagsak (saksnummer)
├── Behandling
│   ├── oppgaveId ──────────► Oppgave
│   ├── tema                   ├── saksnummer
│   ├── type                   ├── journalpostId
│   └── fristDato              ├── oppgavetype
│                              ├── tema
└── Multiple Oppgaver          ├── behandlingstema
    (over time)                ├── prioritet
                               ├── tilordnetRessurs
                               └── fristFerdigstillelse

Common Operations

Create or Reuse Task

// Most common pattern - creates new or reuses existing
oppgaveService.opprettEllerGjenbrukBehandlingsoppgave(
    behandling = behandling,
    journalpostId = journalpostId,
    aktørId = aktørId,
    tilordnetRessurs = saksbehandlerId,  // Optional
    orgnr = orgnr
)

Update Task

val oppdatering = OppgaveOppdatering.builder()
    .beskrivelse("Anmodning om unntak er sendt")
    .fristFerdigstillelse(dokumentasjonSvarfrist)
    .build()

oppgaveService.oppdaterOppgave(oppgaveId, oppdatering)

Complete Task

oppgaveService.ferdigstillOppgave(oppgaveId)

Find Tasks

// Open tasks for case (service layer)
val åpne = oppgaveService.finnÅpneBehandlingsoppgaverMedFagsaksnummer(saksnummer)

// Tasks by actor (integration fasade)
val oppgaver = oppgaveFasade.finnOppgaverMedAktørId(aktørId, oppgavetyper)

// Unassigned past deadline (integration fasade)
val forfalt = oppgaveFasade.finnUtildelteOppgaverEtterFrist(behandlingstema)

Task Reuse Logic

Tasks are reused to avoid duplicates:

// Reuse allowed when:
// 1. Existing open task for same saksnummer
// 2. behandling.type != ÅRSAVREGNING (always new task)

if (harEksisterendeÅpenOppgave && !erÅrsavregning) {
    // Reuse existing task, update if needed
} else {
    // Create new task
}

Sensitive Case Handling

Tasks for protected persons route to NAV Viken (NAV_VIKEN_ENHET_ID = 2103) instead of Melosys / NAV Medlemskap og avgift (MELOSYS_ENHET_ID = 4530). Both are defined in integrasjon/Konstanter.java; OppgaveFasadeImpl picks the enhet via erSensitiv ? NAV_VIKEN_ENHET_ID : MELOSYS_ENHET_ID.

// Sensitive when:
// - bruker.harStrengtFortroligAdresse() == true
// - OR child has Diskresjonskode.STRENGT_FORTROLIG

if (erSensitiv) {
    oppgaveFasade.opprettSensitivOppgave(oppgave)  // Routes to NAV Viken (2103)
} else {
    oppgaveFasade.opprettOppgave(oppgave)          // Routes to Melosys (4530)
}

Unit IDs

UnitIDConstantUsage
Melosys (NAV Medlemskap og avgift)4530Konstanter.MELOSYS_ENHET_IDStandard tasks
NAV Viken2103Konstanter.NAV_VIKEN_ENHET_IDSensitive/protected persons

Saga Steps

StepDescription
OPPRETT_OPPGAVECreates or reuses task
GJENBRUK_OPPGAVEReuses task from prior treatment
OPPDATER_OPPGAVE_ANMODNING_UNNTAK_SENDTUpdates task when Art. 16 request sent

Saga Step Flow

OPPRETT_FAGSAK_OG_BEHANDLING
         │
         ▼
   OPPRETT_OPPGAVE  ──► Creates/reuses task
         │                    │
         ▼                    ▼
   (treatment work)     oppgaveId stored
         │              on behandling
         ▼
  IVERKSETT_VEDTAK
         │
         ▼
   ferdigstillOppgave()

OppgaveGosysMapping

A lookup table (rows: List<TableRow>) maps the behandling context to a Gosys oppgave. finnOppgave(sakstype, sakstema, behandlingstema, behandlingstype) returns an internal Oppgave(oppgaveBehandlingstema, tema, oppgaveType, beskrivelsefelt) and throws if no row matches. finnOppgaveOrNull falls back through finnOppgaveFraTabell → finnOppgaveVedBehandlingstypeHenvendelseOgVirksomhet → finnOppgaveVedBehandlingstypeHenvendelse.

Input (TableRow match)Output (Oppgave)
Sakstyper→ oppgaveType (Oppgavetyper)
Sakstemaer→ tema (MED / UFM / TRY)
Set<Behandlingstema>→ oppgaveBehandlingstema (ab-code)
Set<Behandlingstyper>→ beskrivelsefelt

Location: service/oppgave/OppgaveGosysMapping.kt; rows mirror the Confluence "Oppgaver i Gosys" table and are generated by OppgaveGosysMappingCodeGenerator.

Common Issues

1. Multiple Open Tasks

Symptom: TekniskException: "Fant flere åpne oppgaver for sak"

Cause: Data quality issue, duplicate tasks created

Investigation: Oppgave data lives in the external Oppgave system, not in a local table (the only local oppgave-related table is oppgave_tilbakelegging). Query via the service:

val åpne = oppgaveService.finnÅpneBehandlingsoppgaverMedFagsaksnummer("MEL-12345")
log.info("Fant ${åpne.size} åpne oppgaver: ${åpne.map { it.oppgaveId }}")

2. Task Not Found

Symptom: IkkeFunnetException when fetching task

Cause: Wrong oppgaveId or task deleted

Investigation:

// Check behandling has oppgaveId
val oppgaveId = behandling.oppgaveId
// Verify in Oppgave API

3. Sensitive Case Not Routed

Symptom: Protected person's task visible to wrong unit

Investigation:

// Check PDL data
val harFortrolig = pdlService.harStrengtFortroligAdresse(aktørId)
// Check children protection
val barnMedBeskyttelse = // query dependent children

4. Missing Deadline

Symptom: FunksjonellException: "Mangler fristFerdigstillelse"

Cause: Behandling doesn't have deadline set

Resolution: Set behandling.behandlingsfrist before creating task

Debugging

Find Task for Behandling

-- behandling joins fagsak via the saksnummer FK (no fagsak_saksnummer column)
SELECT b.id, b.oppgave_id, b.status, f.saksnummer
FROM behandling b
JOIN fagsak f ON f.saksnummer = b.saksnummer
WHERE b.id = :behandlingId;

Check Task Status in Oppgave System

val oppgave = oppgaveService.hentOppgaveMedOppgaveID(oppgaveId)
log.info("Status: ${oppgave.status}, tilordnet: ${oppgave.tilordnetRessurs}")

Find All Tasks for Person

// Via Oppgave API search (integration fasade)
oppgaveFasade.finnOppgaverMedAktørId(aktørId, arrayOf("BEH_SAK_MK", "VUR"))

Detailed Documentation

  • Task Types: Complete oppgavetype reference
  • Mapping: OppgaveGosysMapping details
  • Debugging: SQL queries, log patterns, and common-issue recipes

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