商务技能

Identify the main constraint holding back a business and rank focused actions by impact, effort, and confidence. Use the analysis to choose what to do first, what to measure, and what to stop when growth is stalled or revenue and profit diverge.

中文简介正在准备中。当前显示英语简介。

• Finding why business growth has stalled
• Prioritizing initiatives with limited budget
• Investigating rising revenue but flat profit

Frame multi-year business choices about markets, portfolio, acquisitions, partnerships, and capital allocation. It helps compare build, buy, or partner options, state what the business will give up, and identify assumptions and signals that would call for revising the plan.

中文简介正在准备中。当前显示英语简介。

• Choosing which markets or businesses to enter or exit
• Comparing a build, buy, or partner decision
• Allocating capital across business lines

Design and review controls for financial reporting, including approvals, evidence, and separation of duties. Prepare for an audit, respond to findings, set risk-aware approval limits, and identify practical safeguards when a small team cannot divide responsibilities.

中文简介正在准备中。当前显示英语简介。

• Preparing process controls and evidence for an external audit
• Reviewing approval limits and monitoring suspicious transaction splitting
• Responding to an audit finding by addressing its cause

Analyze financial statements across periods and against budget to explain what changed and why. Review profitability, liquidity, debt, and efficiency trends, compare relevant peers, and examine how adjusted measures reconcile to statutory figures.

中文简介正在准备中。当前显示英语简介。

• Explaining financial results against budget
• Reviewing a company’s financial condition
• Diagnosing a worsening financial trend

Manage customer relationships after a sale by matching support to account needs, building health scores tied to outcomes, running useful customer reviews, forecasting renewals, and identifying expansion opportunities based on product usage.

中文简介正在准备中。当前显示英语简介。

• Designing post-sale customer success coverage
• Deciding which accounts need a named contact
• Improving health scores and renewal forecasts

Create or improve customer help content, in-product guidance, and knowledge bases so people can solve common problems on their own. Organize articles around customer tasks, improve search and upkeep, and assess whether support contacts actually decline after content changes.

中文简介正在准备中。当前显示英语简介。

• Building or improving a customer help center
• Reducing support contacts with self-service
• Writing task-focused customer help articles

Assess a potential market entry by estimating demand from countable customers, checking which advantages transfer, and comparing organic growth, partnerships, or acquisition. Get an operational checklist, a narrow test plan, and criteria for stopping.

中文简介正在准备中。当前显示英语简介。

• Evaluate entering a new country or customer segment
• Compare direct entry, partnership, and acquisition
• Pressure-test an entry plan before committing

Build and challenge budgets, forecasts, and financial models to assess margins, cash runway, spending, and investment decisions. Make assumptions visible, check whether plans reconcile, and explain what evidence or changes would alter a recommendation.

中文简介正在准备中。当前显示英语简介。

• Building or reviewing a business budget
• Assessing cash runway and unit economics
• Evaluating a proposed investment or expense

Plan and improve customer support operations by examining contact demand, channels, routing, staffing, service levels, and quality measures. Identify causes of long queues or weak resolutions, and decide where prevention, self-service, or automation may help.

中文简介正在准备中。当前显示英语简介。

• Set up or repair support operations
• Choose channels and staff coverage
• Investigate long queues or poor quality

Compare investments and major purchases using the cash flows that change with each decision, proposal-specific risk, and measures such as net present value and payback. The skill also helps compare competing requests, consider staged commitments, and review actual results against forecasts.

中文简介正在准备中。当前显示英语简介。

• Evaluating an investment or major purchase
• Comparing competing requests for funding
• Choosing between building and buying

Build budgets and rolling forecasts, consolidate department inputs, and explain actual results against plan. Separate differences caused by volume, rates, timing, or mix, and use forecast errors over time to improve planning accuracy.

中文简介正在准备中。当前显示英语简介。

• Building or reviewing an annual budget
• Running a rolling forecast cycle
• Consolidating department submissions

Use this skill to set organizational direction, resolve conflicts between teams, and decide what deserves limited time and funding. It produces a clear recommendation with its reasoning, costs, assumptions, evidence that could change the decision, and next steps.

中文简介正在准备中。当前显示英语简介。

• Choosing priorities across teams
• Deciding which initiative to stop
• Pressure-testing a plan before commitment

Plan a funding round around milestones, compare term sheet costs beyond headline valuation, prepare diligence materials, and create a steady reporting rhythm for investors and the board. It helps founders make tradeoffs and surface problems early.

中文简介正在准备中。当前显示英语简介。

• Planning a raise around upcoming milestones
• Comparing term sheets and modeling exit outcomes
• Preparing company records for investor diligence

Compare business lines, products, and markets by attractiveness and your ability to win. Rank investment options by the value of the next dollar, and document funding, harvesting, or exit decisions with evidence and reversal signals.

中文简介正在准备中。当前显示英语简介。

• Allocating budget across business lines
• Reviewing whether a product deserves more investment
• Ranking competing initiatives

Evaluate and structure business partnerships such as technology integrations, reseller channels, joint ventures, and OEM deals. Compare partnering with building or buying, shape commercial terms, and identify why a signed alliance is not producing results.

中文简介正在准备中。当前显示英语简介。

• Comparing a partnership with building or buying a capability
• Structuring a reseller or technology integration deal
• Negotiating exclusivity, revenue, data, and exit terms

Plan customer onboarding from contract signature through real product use. Define shared go-live criteria, staff the implementation, account for data migration and integrations, train end users, and hand context over to the ongoing relationship team.

中文简介正在准备中。当前显示英语简介。

• Defining go-live criteria with a customer
• Planning a customer implementation
• Diagnosing a stalled onboarding

Analyze fixed, variable, and mixed costs to understand product and job profitability. Compare costing methods, calculate break-even points, and separate price, volume, and sales mix effects to support pricing, sourcing, and product-line decisions.

中文简介正在准备中。当前显示英语简介。

• Setting a minimum price for a product or job
• Explaining changes in revenue or margin
• Comparing in-house production with buying

Organize period-end close tasks, account reconciliations, accrual estimates, and variance explanations. Use it to plan a monthly close, investigate changing balances, and prepare management reports that explain what changed against a clear baseline.

中文简介正在准备中。当前显示英语简介。

• Planning a monthly close calendar
• Investigating an unexplained balance or variance
• Structuring a management report

Work with surveys in Tencent Survey by retrieving details, creating surveys for research, exams, assessments, or polls, updating questions, and listing responses. Access requires a Tencent Survey token or completion of its OAuth device authorization flow.

中文简介正在准备中。当前显示英语简介。

• Creating a survey, exam, assessment, or poll
• Editing questions in an existing survey
• Viewing paginated survey responses

Draft internal business communications such as status reports, leadership updates, Progress/Plans/Problems notes, newsletters, FAQs, project updates, and incident reports. It selects a matching writing guide to shape the format, tone, and information gathering for each communication type.

中文简介正在准备中。当前显示英语简介。

• Drafting a weekly status report
• Writing a Progress, Plans, Problems team update
• Preparing a company newsletter

Draft concise, personalized messages for fundraising outreach, including cold emails, forwardable introduction blurbs, follow-ups, and investor updates. The guidance focuses on a clear request and specific evidence tailored to an investor’s interests.

中文简介正在准备中。当前显示英语简介。

• Writing a first email to an angel investor or VC
• Preparing a short blurb for someone making an introduction
• Following up after a meeting or no response

Research markets, competitors, investors, funds, and technology options to support business decisions. The skill organizes sourced findings, estimates, risks, and counterarguments into a concise summary that separates facts, inferences, and recommendations.

中文简介正在准备中。当前显示英语简介。

• Estimating the size of a market before launch
• Comparing competitors and their positioning
• Researching an investor or fund before outreach

Create investor materials such as pitch decks, one-pagers, memos, accelerator applications, and financial models. Keep figures, assumptions, funding needs, and milestones consistent across documents, and make claims clear enough to check.

中文简介正在准备中。当前显示英语简介。

• Drafting a pitch deck for a funding round
• Preparing a one-page company summary or investor memo
• Building financial forecasts and a use-of-funds table

Use this skill to create or revise investor materials such as pitch decks, one-pagers, memos, accelerator applications, and financial models. It helps align metrics, assumptions, funding needs, and milestones across documents so claims are clear and consistent.

中文简介正在准备中。当前显示英语简介。

• Drafting or revising a pitch deck
• Writing an investor memo or one-pager
• Building a financial model and use-of-funds plan