Use this skill to explain to customers/sales prospects why FMCSA CSA scores are not available in real-time. Covers the SAFER refresh cycle and what 'real-time' actually means for CSA data.
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Use this skill when the user asks how to market a trucking company — sales channels, prospecting, website + brand, industry directories (D&B Hoovers, ZoomInfo), referral programs, content marketing, and ROI of different acquisition channels. Reference industry sales practices.
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Use this skill for transporting steel coils. Covers § 393.120 specific rules, chain requirements, dunnage placement, and inspection procedures.
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Use this skill to ensure driver hiring practices comply with Equal Employment Opportunity Commission requirements. Covers Title VII, disability, age, and pregnancy.
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Use this skill to document crashes that don't qualify as DOT-recordable. Covers what to track, why it matters, and insurance/CSA implications.
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Use this skill when you receive an FMCSA Compliance Review notification. Covers what to expect, what documents to produce, and best preparation strategies.
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Use this skill when the user asks about CDL classes (A, B, C), endorsements (H, N, P, S, T, X), required for hazmat / passenger / school bus / tank / triple-trailer operations, what each class is permitted to operate, the TSA Security Threat Assessment for hazmat, and ELDT (Entry-Level Driver Training) requirements. Cite 49 CFR 383.
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Use this skill when the user asks about buying or selling a trucking company — valuation drivers (revenue, fleet age, CSA scores, customer concentration), asset purchase vs stock purchase, FMCSA authority transfer, due diligence checklist, common deal structures (cash, earnout, seller-financed), and what changes operationally after acquisition. Reference 49 CFR 365.401 (authority transfer).
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Use this skill when the user asks about cybersecurity for a trucking carrier — protecting ELD data, customer information, financial systems, EDI integrations, fleet telematics, ransomware risk, vendor / shipper data sharing, incident response, and FMCSA cyber-recommendations. Reference NIST + CISA cybersecurity frameworks.
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Use when a carrier asks how to calculate cost-per-mile (CPM) at the fleet, truck, lane, or driver level — separating fixed vs variable costs, allocating overhead, accounting for empty miles, and using CPM to negotiate rates, build pricing tiers, or evaluate lane profitability.
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Use this skill to calculate Working Load Limits for cargo tiedowns. Covers manufacturer ratings, deration, and total tiedown WLL.
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Use this skill to maintain a tiedown inspection schedule. Covers when to inspect, what to look for, replacement criteria.
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Use this skill when the user asks about accident claims management — first-notice-of-loss procedures, working with insurance adjusters, claim severity classification, subrogation, claim closure timelines, and how to influence claim outcomes. Different from accident-investigation-playbook (which covers facts); this covers the insurance + claim side.
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Use this skill when the user asks about Americans with Disabilities Act (ADA) accommodation for CDL drivers — interaction between ADA + FMCSA medical certification, when DOT-disqualifying conditions trigger ADA analysis, reasonable accommodation case examples, employer obligations, and how to handle a driver with a condition that may affect CDL status. Cite Title I ADA + 49 CFR 391.41.
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Use this skill to maintain your FMCSA operating authority. Covers renewal cycle, fees, and reinstatement after lapse.
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Use this skill to understand the FMCSA cargo securement standards. Covers § 393.100-§ 393.136 general rules, tiedown requirements, working load limits.
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Use this skill when the user asks about cargo securement requirements under 49 CFR 393 Subpart I — Working Load Limit (WLL), tiedown counts, tiedown types, commodity-specific securement rules (lumber, metal coils, paper rolls, concrete pipe, intermodal containers, vehicles, large boulders, dressed lumber, building materials), CVSA out-of-service criteria, and how to calculate aggregate WLL. Cite 49 CFR 393.100-136.
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Use when a carrier asks about disaster recovery (DR) and business continuity planning (BCP) — cyber incident, natural disaster, terminal loss, key-person departure, financial liquidity event, major customer loss, insurance crisis, or fuel supply disruption. Covers risk assessment, continuity strategy, communication plans, and recovery time objectives.
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Use this skill when the user asks how to manage a trucking carrier's public reputation — handling a major accident in the news, social media + Glassdoor + Indeed reviews, customer disputes that escalate, employee disputes, regulator perception, and how to communicate during a crisis. Reference industry PR + crisis communication practices.
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Use this skill when the user asks about FMCSA's Crash Preventability Determination Program (CPDP) — how to dispute that a crash was non-preventable, eligible crash types, evidence requirements, how preventability findings affect SMS scoring + safety ratings, the difference between "preventability" and "fault," and the National Crash Preventability Program. Cite FMCSA CPDP guidance.
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Use this skill to understand why CSA BASIC alert thresholds differ across carrier types. Covers general freight (65th percentile), passenger/hazmat (60th), and the regulatory rationale.
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Use this skill to understand how FMCSA calculates the Crash Indicator BASIC. Covers what crashes count, severity weighting, time weighting, and the preventability program.
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Use this skill when the user asks how to investigate a CMV accident — what to do at the scene, the first 24 hours, evidence preservation, who to call, preventability determination, ELD data preservation, dash cam review, witness interviews, working with insurance + attorney, and how to build a learning culture from incidents. Reference 49 CFR 392.7 + insurance industry best practices.
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Use this skill to handle the subrogation and claim process after a crash. Covers when subrogation applies, how to pursue it, and timeline.
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