'support' 검색 결과

Personal App-in-Skill customer-support desk (help desk) that triages incoming support tickets from email, WhatsApp, web chat, contact forms, and WeChat, drafts KB-grounded replies, and proposes actions, then holds every send behind a human approval queue with a pre-send quality gate (support-qa) that outputs SHIP/FIX/BLOCK, plus SLA and CSAT tracking. Use when the user invokes $kelly-support or /kelly-support, mentions 客服 / 工单 / 支持台, a support desk, help desk, customer service, support tickets, ticket triage, a knowledge base or canned macros, SLA / first-response time, CSAT, escalations, or refund requests, wants incoming tickets triaged into a needs_review → approved → done pipeline, agent-drafted replies grounded in a knowledge base and reviewed before sending, refunds and commitments gated behind human approval, or breaching-SLA tickets surfaced. This is the OPERATOR desk (agent + human), distinct from a visitor-facing chat bubble.

한국어 요약은 준비 중입니다. 원문 설명을 표시하고 있습니다.

Organize customer support emails, turn requests into tasks, and record ticket updates in a tracking spreadsheet. Escalate urgent issues through Google Chat and schedule follow-up calls with customers in Google Calendar.

한국어 요약은 준비 중입니다. 영어 요약을 표시하고 있습니다.

• Sort and prioritize support emails
• Turn customer emails into support tasks
• Record ticket status in a tracking spreadsheet

Helps implement shared browser support with Zoom Cobrowse SDK. Covers customer and support agent integration, PIN connections, drawing tools, sensitive field masking, and consent-based page scrolling, with references for authentication and connection troubleshooting.

한국어 요약은 준비 중입니다. 영어 요약을 표시하고 있습니다.

• Add shared browsing to a customer support website
• Connect customers and support agents using a PIN
• Hide sensitive form fields during support sessions

Write support playbook -- response templates, issue-type runbooks, tone guide, and common resolution paths. Use when asked to "write support templates", "build a support playbook", "train our support agents", or "standardize our support responses".

한국어 요약은 준비 중입니다. 원문 설명을 표시하고 있습니다.

Design support metrics dashboard -- CSAT, FRT, TTR, ticket deflection rate, volume trends, and agent efficiency. Use when asked to "what metrics should support track", "build our support dashboard", "measure support quality", or "audit our support performance".

한국어 요약은 준비 중입니다. 원문 설명을 표시하고 있습니다.

Support operations reconnaissance -- audit current ticket volume, SLA compliance, knowledge base coverage, escalation paths, and CSAT to understand where support is the constraint. Use when asked to "audit our support", "why is our response time bad", "how healthy is our support operation", or "before designing a support system".

한국어 요약은 준비 중입니다. 원문 설명을 표시하고 있습니다.

Expert support operations guidance for customer service excellence. Use when designing ticket management systems, creating SLA policies, building support tier structures (L1/L2/L3), optimizing knowledge bases, defining severity levels and escalation procedures, implementing support metrics (CSAT, FRT, TTR, FCR), configuring support tool stacks, or building support-to-CS feedback loops. Covers Zendesk, Intercom, Freshdesk, and help desk best practices.

한국어 요약은 준비 중입니다. 원문 설명을 표시하고 있습니다.

Review support requests, rank urgency by impact and timing, and identify the responsible internal team. Record evidence, next actions, and response deadlines, then prepare customer reply drafts and an escalation summary organized by urgency.

한국어 요약은 준비 중입니다. 영어 요약을 표시하고 있습니다.

• Prioritizing a backlog of support requests
• Identifying owners and next actions for urgent incidents
• Preparing customer reply drafts for review

Review help links, chat controls, phone numbers, and FAQ entry points across related pages. Compare their relative positions and order under matching layout conditions, then identify changes that make support easier to find throughout a task.

한국어 요약은 준비 중입니다. 영어 요약을 표시하고 있습니다.

• Reviewing help placement throughout checkout
• Aligning support links across onboarding steps
• Checking help entry points during account recovery

Guide embedding Zoom Virtual Agent in an Android WebView, a browser view inside an app. Covers communication with Java or Kotlin, URL routing, support handoff events, and embedding that accounts for the WebView lifecycle.

한국어 요약은 준비 중입니다. 영어 요약을 표시하고 있습니다.

• Embedding Zoom Virtual Agent in an Android app
• Receiving JavaScript callbacks in Java or Kotlin
• Routing links from a WebView to native app handling

Helps build customer support agents that classify incoming messages, draft replies, and hand difficult cases to people. Defines clear rules for permitted actions, policy-based answers, privacy concerns, and verification before reporting an action as complete.

한국어 요약은 준비 중입니다. 영어 요약을 표시하고 있습니다.

• Designing an agent that classifies incoming support messages
• Building a refund email agent with policy-based replies
• Defining rules for handing sensitive cases to a person

[omh] Support ticket your team must answer or escalate: turn a support case into a clear customer reply, severity path, and owned next step. Use when the user says: support escalation, customer support reply, ticket triage, 고객 지원 에스컬레이션, 고객 답변 초안, 지원 티켓 분류.

한국어 요약은 준비 중입니다. 원문 설명을 표시하고 있습니다.

Master the AI tools that transform customer support from cost center to competitive advantage. Automate routine queries, empower agents, and delight customers at scale. Use when "customer support, helpdesk, ticketing system, chatbot, knowledge base, support automation, CSAT, customer service, support, helpdesk, chatbot, knowledge-base, customer-service, automation" mentioned.

한국어 요약은 준비 중입니다. 원문 설명을 표시하고 있습니다.

Design customer support onboarding flow -- first-contact experience, proactive support touchpoints, and setup success checklist. Use when asked to "design our onboarding support", "how do we support new customers during onboarding", or "reduce early churn from setup failures".

한국어 요약은 준비 중입니다. 원문 설명을 표시하고 있습니다.

Open, classify, and escalate support cases with Salesforce Technical Support via the Help portal: choosing severity, engaging Premier Success, the Escalate to Technical Support Management path, tracking incidents on the Trust site. NOT for escalating your own org's cases after N hours - use admin/escalation-rules. NOT for SLA milestone timers and entitlement processes - use admin/entitlements-and-milestones.

한국어 요약은 준비 중입니다. 원문 설명을 표시하고 있습니다.

This skill should be used when the user asks to "calculate child support", "養育費を計算", "婚姻費用を計算", "養育費月額", "婚姻費用分担額", "算定表で計算", or wants deterministic computation of child support or marital cost-sharing under the 令和元年改定 standard.

한국어 요약은 준비 중입니다. 원문 설명을 표시하고 있습니다.

Review Storybook's minimum supported browser versions using Plausible documentation traffic data. The skill presents usage evidence and proposed versions for approval, then updates pinned settings and documentation and opens a pull request with the recorded decision.

한국어 요약은 준비 중입니다. 영어 요약을 표시하고 있습니다.

• Review minimum browser versions using documentation traffic
• Compare browser version shares and approve support floors
• Update browser settings and migration documentation together

Automate supported Chmeetings tasks through Rube MCP and Composio. Discover available operations, review their required inputs, verify the connection, and execute tasks with shared sessions for related steps and continued retrieval of paginated results.

한국어 요약은 준비 중입니다. 영어 요약을 표시하고 있습니다.

• Discover supported Chmeetings operations
• Verify the Chmeetings connection before execution
• Run supported Chmeetings tasks through an agent

Add support for a programming language to codegraph, from connecting its parser and implementing code extraction to writing tests. Evaluate extraction quality and compare agent effort with and without codegraph across three real codebases.

한국어 요약은 준비 중입니다. 영어 요약을 표시하고 있습니다.

• Adding a new programming language to codegraph
• Testing extraction of functions, imports, and calls
• Comparing agent effort across three real codebases

Prepare and check research documents for clinical decision-support evaluation, including evidence profiles, cohort tables, survival plans, and model assessments. Work with aggregate or synthetic inputs, record sources and review status, and keep outputs outside patient care.

한국어 요약은 준비 중입니다. 영어 요약을 표시하고 있습니다.

• Preparing research model evaluation documents
• Checking evidence profiles and source links
• Reviewing survival analysis plans

Find papers from Nature or a specified Cell, Nature, and Science journal group to support manuscript claims. Check abstracts or publisher pages, map sources to individual claims, and export verified reference details for reference managers.

한국어 요약은 준비 중입니다. 영어 요약을 표시하고 있습니다.

• Find Nature-family references for manuscript claims
• Map supporting papers to individual paragraphs
• Check whether a paper supports a specific claim

Retrieve academic full texts and supporting files through open access, publisher APIs, or authorized institutional access. The skill selects a route for each paper, checks downloaded files, and records sources, formats, and download outcomes.

한국어 요약은 준비 중입니다. 영어 요약을 표시하고 있습니다.

• Download papers from a confirmed DOI list
• Find legally available open-access full texts
• Retrieve Chinese papers through institutional CNKI access

Build and review interfaces against WCAG 2.2 accessibility guidelines. Covers keyboard navigation, screen readers that read interface content aloud, accessible forms, mobile support, and display preferences, helping identify and fix barriers to using a website or app.

한국어 요약은 준비 중입니다. 영어 요약을 표시하고 있습니다.

• Audit an interface for accessibility issues
• Add keyboard navigation and focus management
• Improve screen reader support for forms

Integrate Zoom Virtual Agent into an iOS app using WKWebView, an embedded web browser. Covers Swift and Objective-C configuration injection, messages exchanged with web content, support handoff handling, and rules for opening links.

한국어 요약은 준비 중입니다. 영어 요약을 표시하고 있습니다.

• Embedding Zoom Virtual Agent in an iOS app
• Injecting configuration and registering message handlers
• Handling support handoff messages