“support”的搜索结果

Personal App-in-Skill customer-support desk (help desk) that triages incoming support tickets from email, WhatsApp, web chat, contact forms, and WeChat, drafts KB-grounded replies, and proposes actions, then holds every send behind a human approval queue with a pre-send quality gate (support-qa) that outputs SHIP/FIX/BLOCK, plus SLA and CSAT tracking. Use when the user invokes $kelly-support or /kelly-support, mentions 客服 / 工单 / 支持台, a support desk, help desk, customer service, support tickets, ticket triage, a knowledge base or canned macros, SLA / first-response time, CSAT, escalations, or refund requests, wants incoming tickets triaged into a needs_review → approved → done pipeline, agent-drafted replies grounded in a knowledge base and reviewed before sending, refunds and commitments gated behind human approval, or breaching-SLA tickets surfaced. This is the OPERATOR desk (agent + human), distinct from a visitor-facing chat bubble.

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Organize customer support emails, turn requests into tasks, and record ticket updates in a tracking spreadsheet. Escalate urgent issues through Google Chat and schedule follow-up calls with customers in Google Calendar.

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• Sort and prioritize support emails
• Turn customer emails into support tasks
• Record ticket status in a tracking spreadsheet

Helps implement shared browser support with Zoom Cobrowse SDK. Covers customer and support agent integration, PIN connections, drawing tools, sensitive field masking, and consent-based page scrolling, with references for authentication and connection troubleshooting.

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• Add shared browsing to a customer support website
• Connect customers and support agents using a PIN
• Hide sensitive form fields during support sessions

Design support metrics dashboard -- CSAT, FRT, TTR, ticket deflection rate, volume trends, and agent efficiency. Use when asked to "what metrics should support track", "build our support dashboard", "measure support quality", or "audit our support performance".

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Support operations reconnaissance -- audit current ticket volume, SLA compliance, knowledge base coverage, escalation paths, and CSAT to understand where support is the constraint. Use when asked to "audit our support", "why is our response time bad", "how healthy is our support operation", or "before designing a support system".

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Write support playbook -- response templates, issue-type runbooks, tone guide, and common resolution paths. Use when asked to "write support templates", "build a support playbook", "train our support agents", or "standardize our support responses".

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Expert support operations guidance for customer service excellence. Use when designing ticket management systems, creating SLA policies, building support tier structures (L1/L2/L3), optimizing knowledge bases, defining severity levels and escalation procedures, implementing support metrics (CSAT, FRT, TTR, FCR), configuring support tool stacks, or building support-to-CS feedback loops. Covers Zendesk, Intercom, Freshdesk, and help desk best practices.

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按影响和时间紧迫程度分类支持请求，整理负责人、后续行动及回复期限，协助内部转交，并生成可供审核的客户回复草稿和分级上报摘要。

• 为尚未处理的咨询排序
• 确定紧急事项的负责人和后续行动
• 起草供审核的客户回复

Review help links, chat controls, phone numbers, and FAQ entry points across related pages. Compare their relative positions and order under matching layout conditions, then identify changes that make support easier to find throughout a task.

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• Reviewing help placement throughout checkout
• Aligning support links across onboarding steps
• Checking help entry points during account recovery

Guide embedding Zoom Virtual Agent in an Android WebView, a browser view inside an app. Covers communication with Java or Kotlin, URL routing, support handoff events, and embedding that accounts for the WebView lifecycle.

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• Embedding Zoom Virtual Agent in an Android app
• Receiving JavaScript callbacks in Java or Kotlin
• Routing links from a WebView to native app handling

Helps build customer support agents that classify incoming messages, draft replies, and hand difficult cases to people. Defines clear rules for permitted actions, policy-based answers, privacy concerns, and verification before reporting an action as complete.

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• Designing an agent that classifies incoming support messages
• Building a refund email agent with policy-based replies
• Defining rules for handing sensitive cases to a person

Helps users get started with Onchain OS, find OKX.AI role registration guidance, or reach support resources. It identifies the purpose of a question and routes it to the appropriate guide.

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• Getting started with Onchain OS
• Finding OKX.AI role registration guidance
• Finding support for bugs, complaints, or feedback

Check whether Kiln’s base models still support fine-tuning, the process of adapting a model with additional training. Compare configured identifiers and Fireworks’ allowlist with provider information, then report unsupported entries and recommend specific updates.

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• Audit support for fine-tuning base models in Kiln
• Check whether configured fine-tuning identifiers remain valid
• Find stale entries in the Fireworks allowlist

Check specific documentation pages against source code, one factual claim at a time. Receive verdicts showing supported, partly supported, contradicted, or unsupported statements, with code file and line references and suggested corrections.

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• Fact-check a specific documentation page
• Find inaccurate claims within a paragraph
• Verify documentation changes against implementation

[omh] Support ticket your team must answer or escalate: turn a support case into a clear customer reply, severity path, and owned next step. Use when the user says: support escalation, customer support reply, ticket triage, 고객 지원 에스컬레이션, 고객 답변 초안, 지원 티켓 분류.

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Master the AI tools that transform customer support from cost center to competitive advantage. Automate routine queries, empower agents, and delight customers at scale. Use when "customer support, helpdesk, ticketing system, chatbot, knowledge base, support automation, CSAT, customer service, support, helpdesk, chatbot, knowledge-base, customer-service, automation" mentioned.

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Design customer support onboarding flow -- first-contact experience, proactive support touchpoints, and setup success checklist. Use when asked to "design our onboarding support", "how do we support new customers during onboarding", or "reduce early churn from setup failures".

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Open, classify, and escalate support cases with Salesforce Technical Support via the Help portal: choosing severity, engaging Premier Success, the Escalate to Technical Support Management path, tracking incidents on the Trust site. NOT for escalating your own org's cases after N hours - use admin/escalation-rules. NOT for SLA milestone timers and entitlement processes - use admin/entitlements-and-milestones.

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This skill should be used when the user asks to "calculate child support", "養育費を計算", "婚姻費用を計算", "養育費月額", "婚姻費用分担額", "算定表で計算", or wants deterministic computation of child support or marital cost-sharing under the 令和元年改定 standard.

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根据Plausible汇总的Storybook文档访问数据，重新评估最低支持的浏览器版本。先提供统计依据和候选版本，经批准后更新配置与文档并创建PR。

• 根据实际访问情况调整浏览器支持范围
• 审核各版本使用占比和候选方案
• 同步更新支持配置与迁移指南

Automate supported Chmeetings tasks through Rube MCP and Composio. Discover available operations, review their required inputs, verify the connection, and execute tasks with shared sessions for related steps and continued retrieval of paginated results.

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• Discover supported Chmeetings operations
• Verify the Chmeetings connection before execution
• Run supported Chmeetings tasks through an agent

Add support for a programming language to codegraph, from connecting its parser and implementing code extraction to writing tests. Evaluate extraction quality and compare agent effort with and without codegraph across three real codebases.

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• Adding a new programming language to codegraph
• Testing extraction of functions, imports, and calls
• Comparing agent effort across three real codebases

Prepare and check research documents for clinical decision-support evaluation, including evidence profiles, cohort tables, survival plans, and model assessments. Work with aggregate or synthetic inputs, record sources and review status, and keep outputs outside patient care.

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• Preparing research model evaluation documents
• Checking evidence profiles and source links
• Reviewing survival analysis plans

Find papers from Nature or a specified Cell, Nature, and Science journal group to support manuscript claims. Check abstracts or publisher pages, map sources to individual claims, and export verified reference details for reference managers.

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• Find Nature-family references for manuscript claims
• Map supporting papers to individual paragraphs
• Check whether a paper supports a specific claim